Service detailsAmazon Appeal Verification Suspension
Is your Amazon account suspended for failing the verification process or failing video verification IPI)? Reverification Issues with INFORM Consumers Act? Amazon Asking for ID Proof? Get in touch for a plan of action with unlimited revisions and escalation. 
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Amazon Seller Verification & IPI Suspension Appeals
Understanding Amazon Verification Suspensions
Amazon may suspend your seller account for failing amazon account verification requirements—identity, address, or business legitimacy. These suspensions often occur during account setup or after updating bank details or contact information.
To amazon verify account, Amazon typically requests:
- Government-issued ID (passport or driver’s license)
- Utility bill showing a physical address
- Video interview (IPI) if required for additional verification
Virtual addresses and mobile phone bills are not accepted. Ensure all information matches your Seller Central profile to avoid amazon account verification rejections.
Amazon In-Person Interviews (IPI)
Amazon IPIs are live video meetings that form part of the broader amazon account verification process. You may be asked about your products, suppliers, and operations. Bring all required documents to avoid delays or rejection.
Why Does Amazon Require IPIs?
- To combat fraud and policy violations
- To verify your physical presence and inventory
- To validate tax ID, bank, and address information
IPI Procedure
- Amazon notifies you via email or Seller Central
- You schedule the interview
- You present documentation during the interview
- Amazon follows up with a decision
Common IPI Failure Reasons
- Invalid or mismatched documents
- Inconsistent business info
- Unverifiable inventory or address
- Suspected fraud or ban evasion
How to Recover After Failing an IPI
- Review Amazon’s rejection message
- Fix documentation issues
- Submit a compelling Plan of Action (POA)
- Contact Seller Support or appeal via case log
- Get professional assistance to avoid further rejections
INFORM Consumers Act & Address Verification
The INFORM Consumers Act requires Amazon to validate high-volume seller data, including your business address and tax ID. Amazon uses a postcard code to amazon verify account addresses, but delays or incorrect submissions can lead to suspension.
Address Verification Tips
- Submit original utility bills, bank statements, or tax docs
- Do not use mobile phone bills or virtual office addresses
- Make sure names and addresses match exactly
- Translate documents into one of Amazon’s accepted languages (e.g., English, French, German, Japanese)
Countries Accepted for Amazon.com Seller Accounts
If you're located in a non-eligible country, Amazon will reject your account unless you can prove a valid U.S. business presence. Accepted countries include:
Albania, Finland, Netherlands, Algeria, France, New Zealand, Angola, Gabon, Niger, Argentina, Georgia, Norway, Armenia, Germany, Oman, Australia, Greece, Panama, Austria, Guinea, Paraguay, Azerbaijan, Haiti, Peru, Bangladesh, Honduras, Philippines, Belarus, Hong Kong, Poland, Belgium, Hungary, Portugal, Benin, Iceland, Romania, Bolivia, India, Russia, Botswana, Indonesia, Senegal, Brazil, Ireland, Serbia, Brunei , Israel, Singapore, Bulgaria, Italy, Slovakia, Burkina Faso, Ivory Coast, Slovenia, Cambodia, Japan, South Korea, Cameroon, Jordan, Spain, Canada, Kenya, Sri Lanka, Chad, Latvia, Sweden, Chile, Liechtenstein, Switzerland, China, Lithuania, Taiwan, Colombia, Luxembourg, Thailand, Costa Rica, Macedonia, Togo, Croatia, Madagascar. Trinidad & Tobago, Cyprus, Malaysia, Turkey, Czech Republic, Mali, Uganda, Denmark, Mauritius, Ukraine, Dominican Republic, Mexico, United Kingdom, Egypt, Morocco, United States, El Salvador, Mozambique, Vietnam, Equatorial Guinea, Namibia, Estonia, and Nepal.
A Second Chance for Amazon Sellers
If your account was rejected after a failed IPI or amazon account verification issue, AMZ Sellers Attorney® can help. We draft detailed POAs and guide you through re-submissions and appeals so you can complete the amazon verify account steps correctly. Time is critical—contact us before Amazon deactivates your account permanently.
Need help? Request a free consultation now or email [email protected]. Our team is available 24/7, and most cases are handled within 24 hours.
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