TikTok Shop Policy Update · Oct 13, 2025
TikTok Shop: Stricter Counterfeit Enforcement; Balance Holds Up to 180 Days
TikTok Shop has signaled tougher action against counterfeit goods. Policy pages and briefings indicate that for serious counterfeit/IP violations, the platform may withhold seller balances for up to 180 days starting Oct 27, 2025. Below is what this means for merchants—and how to reduce the risk.
- Effective Oct 27, 2025: Balance withholding for severe counterfeit cases may extend from 90 days to up to 180 days.
- Scope: Applies in cases of confirmed or strongly-indicated counterfeit activity; funds can cover penalties/refunds.
- Your move: Tighten authenticity documentation, license all creative assets, and prepare rapid-response appeal workflows.
What Changed & Why It Matters
TikTok Shop’s enforcement framework already allowed temporary payment holds for violations. The latest October updates indicate that, for serious counterfeit cases, the withholding window may expand to 180 days to allow deeper investigation and consumer redress. This increases cash-flow risk for sellers hit with severe IP findings. Review the official policy pages and October update notices for details.
Action Plan: Reduce the Risk in 7 Steps
- Provenance files: Keep itemized invoices, brand authorization letters, and traceability docs for every SKU/variation.
- Content licenses: Use only original or explicitly licensed images/music/video for shoppable content; archive license terms.
- Listing accuracy: Avoid look-alike trade dress and misleading claims; match titles/specs/packaging to documents.
- Rights-owner channel: Assign a legal contact, triage notices within 24 hours, and respond with evidence—not anecdotes.
- Points & notices: Monitor violation points; remediate root causes and confirm resolution in writing.
- Cash reserve: Maintain a buffer for potential holds; diversify channel mix to mitigate platform-specific freezes.
- Escalation path: If a finding is wrong, prepare a structured appeal (facts, documents, timeline) and escalate promptly.
- Temporary/permanent funds withdrawal suspension for implicated orders or balances.
- Listing removal, program ineligibility, and shop deactivation at higher violation thresholds.
- Use of withheld funds to satisfy penalties and buyer refunds after determinations.
Video Briefing
Overview of policy risks and authenticity best practices:
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