What is an Amazon suspension?

When Amazon receives a complaint or during a review suspects you have violated one of their selling policies, Amazon will suspend or temporarily deactivate your seller account until you can show, with an appeal, the root cause of your policy violation, what you have done to resolve the issue, and the steps you have taken to prevent it in the future. Therefore, you need an Amazon suspension lawyer to handle your case carefully and successfully.

How do I appeal an Amazon suspension?

Amazon suspension appeals require a professionally written plan of action to succeed. There are a lot of Amazon appeal services out there, but beware! At a comparable or even less fee, you can have a lawyer help you with your Amazon suspension appeal or listing (ASIN) removal. Amazon Sellers Attorney is the best choice for all your E-commerce legal issues.

How to remove an Amazon suspension?

Amazon selling privileges removed? Amazon account deactivated? Our Amazon seller lawyers write your Amazon suspended account appeal and Amazon seller suspension appeals with the utmost dedication and attention to the details of your particular case. But we do much more than write custom Amazon seller appeals.We reinstate Amazon sellers day in and day out, 365 days a week.

How can an Amazon attorney remove a hijacker?

If you are experiencing good sales and have a large number of reviews, you run the risk of Amazon listing hijackers hijacking your listing. Listing hijacking is relatively easy, and occurs when a seller changes the details of your private label listing, and, using a generic or knocked off product, captures the buy box and steals away all of your sales. Sellers must be pro-active to prevent Amazon listing hijacking as well as other unfair business practices of competitors. We can help you with listing hijackers and all your IP needs.

AMAZON SELLERS ATTORNEY - Expert Amazon Seller Attorney | Reinstatement and Suspension Appeals

WHAT IS AN AMAZON SELLER LAWYER?

An Amazon Seller Lawyer is a legal professional who specializes in helping Amazon sellers navigate the complex regulations and policies of the Amazon marketplace. They assist with account suspensions, intellectual property disputes, and compliance with Amazon’s terms of service. Engaging an Amazon Seller Lawyer can be crucial in protecting your business and ensuring successful account reinstatement.

WHY DID AMAZON PUT A HOLD ON MY ACCOUNT?

Amazon may place a hold on your account due to unresolved policy violations, payment issues, or suspicious activity. This hold can prevent access to funds in your account reserve until the issues are resolved. Understanding the root cause is critical, and a well-prepared appeal by an attorney can help lift the hold efficiently.

WHAT SHOULD I DO IF MY AMAZON SELLER ACCOUNT IS SUSPENDED?

Start by reviewing Amazon's suspension notice to understand the reason for the suspension. Then, prepare a Plan of Action (POA) to address the specific issues and submit an appeal through Amazon Seller Central. Engaging an attorney experienced with Amazon suspensions can improve your chances of reinstatement.

HOW CAN I APPEAL AN AMAZON ACCOUNT SUSPENSION?

To appeal an Amazon suspension, you need to submit a Plan of Action (POA) through Amazon Seller Central. Your appeal must address the reasons for suspension, show corrective actions, and explain steps taken to prevent future violations. Legal assistance can help in preparing a strong appeal.

WHAT IS THE AMAZON PLAN OF ACTION (POA), AND HOW DO I CREATE AN EFFECTIVE ONE?

A Plan of Action (POA) is a structured document explaining how you will resolve the issues that led to your suspension. An effective POA includes a root cause analysis, corrective actions, and preventive measures. An attorney can assist in crafting a compelling POA for reinstatement.

HOW LONG DOES AMAZON TAKE TO RESPOND TO AN APPEAL?

Amazon typically responds to appeals within 48 hours, but the timeline can vary based on the complexity of the case. If you don’t receive a response within a week, follow up with Amazon Seller Support.

WHAT ARE THE COMMON REASONS FOR AMAZON ACCOUNT SUSPENSION?

Common reasons for Amazon account suspension include policy violations, selling restricted or counterfeit products, customer complaints, performance issues, and review manipulation. Reviewing the root cause and addressing it in the appeal is crucial.

CAN I OPEN A NEW AMAZON SELLER ACCOUNT IF MY OLD ACCOUNT WAS SUSPENDED?

No, Amazon’s policy prohibits opening a new seller account if the previous one is suspended. Attempting to do so may result in both accounts being deactivated. Instead, focus on appealing the suspension of the original account.

WHAT HAPPENS IF AMAZON DENIES MY APPEAL FOR ACCOUNT REINSTATEMENT?

If your appeal is denied, you can resubmit the appeal with additional information or corrections. If appeals are consistently denied, consult an attorney experienced with Amazon appeals for guidance.

CAN AMAZON WITHHOLD MY FUNDS AFTER SUSPENDING MY ACCOUNT?

Yes, Amazon can withhold funds if it determines there have been policy violations or suspicious activities. Amazon typically holds funds for up to 90 days, but the duration can vary based on the investigation.

HOW CAN I PREVENT MY AMAZON ACCOUNT FROM BEING SUSPENDED?

To prevent suspension, ensure compliance with all of Amazon’s policies, maintain strong account health metrics, monitor customer feedback, and address performance issues proactively.

WHAT SHOULD I DO IF AMAZON SUSPENDS MY ACCOUNT FOR MULTIPLE POLICY VIOLATIONS?

If suspended for multiple violations, review each issue carefully and address them in a comprehensive appeal. It’s important to demonstrate corrective actions for each violation and explain how you will prevent future infractions.

WHAT IS THE AMAZON SELLER CODE OF CONDUCT?

The Amazon Seller Code of Conduct outlines expectations for sellers regarding fair practices, compliance with laws, and maintaining the integrity of the marketplace. Violating the Code can result in account suspension or deactivation.

WHAT ARE THE MOST COMMON VIOLATIONS OF AMAZON'S SELLER CODE OF CONDUCT?

Common violations include fraudulent activity, selling counterfeit products, manipulating reviews, and abusing Amazon’s platform features. These violations can lead to account suspension.

HOW CAN I COMPLY WITH AMAZON’S DROP SHIPPING POLICY?

Amazon’s Drop Shipping Policy requires sellers to be identified as the seller of record on all packing slips, invoices, and external packaging. Violating this policy by using other retailers’ packaging can result in account suspension.

WHAT IS AMAZON’S “RESTRICTED PRODUCTS” POLICY?

Amazon’s Restricted Products Policy lists items that sellers are prohibited from selling. These include unsafe, illegal, or regulated goods. Sellers must check the list regularly to ensure compliance.

WHAT HAPPENS IF I SELL PROHIBITED OR RESTRICTED PRODUCTS ON AMAZON?

Selling prohibited or restricted products can lead to account suspension or deactivation. Amazon may also remove listings and withhold funds until the issue is resolved.

WHAT ARE AMAZON'S POLICIES FOR SELLING IN GATED CATEGORIES, AND HOW CAN I GET APPROVAL?

Amazon requires approval for selling in gated categories, which include items like jewelry, electronics, and food. Sellers must meet specific requirements, such as submitting documentation, invoices, and certifications, to gain approval.

HOW DO I COMPLY WITH AMAZON’S REVIEW MANIPULATION POLICY?

Amazon strictly prohibits sellers from incentivizing or manipulating product reviews. Sellers should not offer free products, discounts, or gifts in exchange for positive reviews to avoid suspension.

WHAT ARE THE CONSEQUENCES OF VIOLATING AMAZON’S TERMS OF SERVICE?

Violating Amazon’s Terms of Service can lead to account suspension, removal of listings, withholding of funds, and permanent deactivation. Repeated violations can result in permanent bans.

WHAT IS AMAZON’S REFUND AND RETURN POLICY FOR THIRD-PARTY SELLERS?

Amazon’s refund and return policy requires third-party sellers to comply with Amazon’s return timelines and offer refunds for eligible items. Failing to honor these policies can lead to account suspension.

HOW DOES AMAZON HANDLE COUNTERFEIT PRODUCT LISTINGS?

Amazon takes a strict stance on counterfeit listings, removing them and suspending accounts involved. Sellers must ensure that all products are authentic to avoid counterfeit complaints and account deactivation.