"Kenneth is amazing. He is always accessible 24 hrs. He was able to reinstate my Amazon seller account. I
highly recommend him for your Amazon needs. Thank you, Kenneth. Great job!"
"I tried to appeal by myself and that was a big mistake. I just made the situation worse. Kenneth was extremely professional, helpful and very reactive. I highly recommend him."
Jeremy Azoulay (Source: Google)
"We cannot say enough about the professionalism and responsiveness of Kenneth. We've worked with Kenneth on an IP infringement case, where he was able to disprove the competitor's claim. We've also worked with him on a complex delisting case and he was successful after a significant amount of work. I would highly recommend Kenneth to my colleagues in the Amazon e-commerce business. Great to have him on our team!"
"I contacted quite a few IP lawyers when my listing was suspended by Amazon due to IP infringement. During the intial free consultations, most of the lawyers focused on talking about their fee. Only Kenneth listened to my problem and asked intelligent questions to probe which angle to approach the issues. He then explained my options in detail. He is always available on live chat and very quick to answer his email. I normally don't like paying money to a lawyer, but in this case, it was the best $500 I have ever spent in my life. I had my listing reinstated within three hours after he sent an email to the party who was claiming infringement. I highly recommend Kenneth if you have any issues related to account or listing suspension."
"My Amazon seller account was suspended and I didn't know how to present a good plan of action. I tried to communication with the Seller Performance Team many times but I got no response. Kenneth Eade helped me to solve my problems with Amazon. I am satisfied with his services."
"Amazon suspended my account due to IP infringement. I did everything Amazon asked me to do to resolve the issue. I even got the trademark holder to retract his complaint, and still had no success with Amazon. They rejected all my appeals. A friend of mine suggested to contact Kenneth online. When I contacted him he was familiar with my issues, he replied fast to all my quesitons, and created a new plan of action for my case in less than two days and helped me to reinstate my account right on time for Q4. I cannot thanks Kenneth Eade and Leito Guzman enough for their help."
"I suddenly found myself in a situation where I was suspended from Amazon. I tried to get myself reinstated but it was quite obvious very quickly that I was out of my depth. So I contacted a company that made huge promises and statements about how good they were at resolving Amazon disputes. However it unfortunately became clear that they were quite frankly incompetent. I decided to have one more attempt. Even though after my attempts and the other company's attempts. A considerable amount of damage had been done. Immediately I found Kenneth responsive and constructive with his assistance. After explaining the state of the case. Kenneth attacked it with Vigour and even though it still took several weeks of battling. Kenneth got me re-instated. I cannot speak highly enough of Kenneth’s service and after a number of failed attempts he is the only guy to deal with Amazon disputes!! Good Job!!"
"After six years of being suspended and trying several times on my own, Ken was able to get my account back. Very happy!"
"Went through the Amazon trial by fire as a Seller... Amazon Seller Performance Team suspended my account for dubious reasons, I tried to get re-instated on my own, but my plan and points made were ignored by Seller Performance. I needed help and began shopping around. I was impressed by Kenneth either always being available or having someone else available 24 hrs a day. He also clearly explained the plan and process and then helped craft a great plan (much more detailed than my own). I am truly thankful for his help and direction. Also, must admit, I am enjoying reading his books too! Don't know how he finds the time! Highly recommend his services."
Frank Staebe, Australia
Found on: http://www.webretailer.com/forum/8881-amazon-seller-privileges-reinstatement-assistance.asp
"Five-star super attorney. He was able to get my Amazon selling account reinstated within days. Kenneth was always available 24 hours. I highly recommend him for your Amazon issues. Thank you, Kenneth."
"Kenneth is super. He's been helpful by doing so much more than his duty called for and resolved everything successfully. I would reccomend anyone using his services. His price is very reasonable. You really get your money's worth using his services along with his asssitant who's on top of every little detail. I have much appreciation for both of them."
"Kenneth helped me get my Amazon listing back. He was very straightforward and easy to work with. He set expectations and guided me through exactly what I needed to get my desired results. He was successful with my case and, better yet, his fees were very fair. Highly recommended and would work with Kenneth again!"
"The BEST person for the job for any problems on Amazon. Reinstated my seller account with a few emails."
Amjid Mahmood, UK
"My Amazon account was suspended for two months. After only 72 hours, Amazon reinstated my account. Thank you!"
"I contacted Kenneth through Fiverr.com because I had a problem with my Amazon account being suspended due to copyright issues. He contacted me back within the hour and accepted my case. I thought this was a difficult case because Amazon is very strict when it comes to infringement issues but Kenneth got to work right away. He reviewed all the details and produced an appeal that was spot on. We had some back and forth but in the end the result was an open account again. I was extremely happy that I went this rout and contacted him and I think that anyone that does will have as good of a chance as any. So if your account has issues don't hesitate to give Kenneth a buzz. He will work hard for you through all your set backs."
"Kenneth was able to recover my Amazon account with ONE email. To say I'm happy would be an understatement. Thank you, Kenneth!"
"Kenneth is very knowledgeable and experienced with reinstatement of listings and other amazon account issues. He is always available, responsive and very efficient. He deals with you personally. He was able to get my listing reinstated. I would highly recommend him to anyone. His fee is very reasonable as compared to other lawyers who do not deal personally with you. Thank you Kenneth! I can confidently say that I could not get better service than what Kenneth provided. He really cares. He was outstanding."
"Absolutely life-saving service from Ken! When you Amazon listing goes down, he is the person to help you our, write a compelling and professional appeal that works. In my case, within an hour, the listing was back up, really amazing! Kenneth is easy to work with, professional, and knows his stuff! I recommend him highly!"
Merav Knafo, Indonesia
"What a wonderful experience! I contacted Kenneth over 4th of July weekend and got a very fast response in spite of it being a holiday, and the next morning I had received an early morning email asking for information about my situation so he could get started. In several hours Kenneth had what I needed to submit to Amazon and they quickly reverse their decision and once again allowed me to start selling again. Thank you so much, Kenneth"
"Unbelievable service! Full support from beginning to end! Always available for consultation throughout the whole appeal process! Highly recommended!"
Ilan Levitin, Canada
"Amazon suspended one of my listings due to a misunderstanding on what does and does not require FDA approval. I tried to present evidence to seller performance and got nowhere. At that point, I called Kenneth for help getting my listing back. He immediately worked out a plan of action and a formal email for escalation to Jeff Bezos. Within a couple of weeks I got my listing back. Can't thank you enough, Kenneth!"
"Kenneth was a great resource to help us get our Amazon seller account back up and running quickly!"
Jeremy Buford (Source: Google)
"Ken Eade helped me get my Amazon selling account and listing back online after a competitor filed a bogus inauthenticity complaint. Ken is very knowledgeable about how Amazon works and how to respond to Seller Performance. He is accessible (always returns calls and emails) and his rates are reasonable."
"Kenneth's response was quick and I got what I needed to remove the negative notification."
"Kenneth helped us get out of a very tricky situation with our Amazon seller account. He is very knowledgeable of all situations that can happen with your seller account. He knows how to write an appeal that will get your problem resolved in no time. He is so easy to work with, incredibly fast in responding and no question goes unanswered. He's a pleasure to work with!"
"Kenneth was awesome and will highly recommend him to anyone who needs his service. He was always nice and responded so quickly, even at 2 am, 3 am, and so on. Our case was a little challenging but he fought for us like a champ and won. We are now making money again for our family. The best of all about his service is he doesn't charge you an arm and a leg like the other companies wanted to. Thanks Kenneth for everything, we owe you big time."
"I am impressed with the service that this attorney provided. My Amazon account was not accessible and he made it accessible in a short amount of time. Highly recommended!! Thanks again! If we again have a problem in future we will look up to him. It was very hard for us to wait but he did it as quick as possible. Plus very trust worthy indeed. If you are having a problem with the account I recommend this guy! It doesn't take a lot of time for him to fix the account. Every penny was worth it!!!!!"
"Kenneth was very quick to respond and helped get everything sorted with my Amazon account. Kenneth was able to get my account back up and running after a long suspension period. Will use again for any Amazon related issues."
"After getting my account suspended and trying desperately to get it back myself which I couldn't, I searched everywhere for information on how to get my amazon account back. Fortunately I came across Ken's website! It was perfect timing, I emailed him immediately and within the hour he got back to me regarding my issue very promptly. Ken explained everything in detail to me on how he would be able to get my account back with such confidence. Ken exceeded all my expectations and delivered on what he promised. He was able to handle my Amazon appeal in a very much needed professional way and he got the suspension on my account lifted less than 2 weeks! Now I am able to continue my online business due to the skill and professionalism that ken brought to the table. If you're in need of help with your amazon account and want to get it back, I highly recommend Ken. He will deliver. A++."
"Kenneth was very knowledgeable and generous with his advice. I am going to recommend his services to anyone in my situation. My Amazon seller account is as healthy as before and Kenneth played a key role in that."
"Unbelievable. Kenneth helped me for reintsatement of my seller account. I was totally hopeless and thinking I couldn't sell on Amazon forever but Kenneth came as an angel so that I can sell on Amazon and one more thing -- he is available 24/7 for help. He is highly recommended. Thanks again!
"My case was a very difficult case which I already had given as almost impossible to solve. I though I was never going to be able to sell on Amazon again. But Kenneth did it for me. He is also a true gentleman and answers your email ASAP."
"Thanks to Kenneth, I managed to get my account reinstated. I was in a difficult position, my account had been suspended for a month and I had already sent multiple plans but Amazon's response was to suspend my account and they said they will not respond to further emails regarding this matter. However, we managed to get it reinstated with a professionally written POA and an escalation plan. The service was amazing and the support provided was good especially when it took Amazon longer than usual, I always found support from Kenneth. Communication was brillian with an extremely fast response on any enquiry at anytime whether by Kenneth himself or a member of his team. Overall, it was excellent, professional and support Amazon attorney service and I would definitely recommend it to anyone who needs to reinstate his/her account."
Hesham Aldash, UK
"I was reinstated after almost a year of suspension! Thank you very much!"
"What was good about this product or service overall? I have the best seller product which is my main income, then Amazon hijacked my listing. I tried to solve it myself but seems I got a dead end and needed help badly. I contacted Kenneth and same day I got all what he request to start the work, it was simple. The second day I found many emails sent out and Amazon responded fast, he mentioned that 1-3 weeks is required to finish it but guess what? It took 4 days to clear it and was perfect. I would definitely work with him again and would suggest you to work with him as well. Could anything have been better? Fast response, Easy chat, taking my case as if its his own problem, said 1-3 weeks and solved in 4 days , it can never get better. How was the support? 100% satisfied, and i suggest him for anyone, Thanks Kenneth"
Found on: http://www.webretailer.com/forum/8695-perfect-amazon-seller-lawyer-that-beat-anything.asp
"I spoke to Kenneth and he gave me a free consultation first to see if he could do it. He said he could, I paid, next day I got my first Amazon Plan of Action. Amazon declined it, he redid it for me and got reinstated. Highly, highly recommended."
"I was suspended by Amazon without explanation and it's like pulling teeth to get answers through Seller Support. Luckily, I heard about Kenneth Eade. He gave me the confidence when I thought all was lost that something could be done. I had read reviews where it took years for some sellers to get reinstated. In a little over a month, he had Amazon giving me permission to sell again. I am very grateful to Ken and would not waste time or money anywhere else. His price is very reasonable by the way. Also what amazed me was that when I sent him a question, I literally got a response right away. That was so impressive."
"Unbelievable. Kenneth helped me for reinstatement of my seller account. I was totally hopeless and thinking that I couldn't sell on Amazon forever, but Kenneth came as an angel so that I can sell on Amazon and one more thing -- he is available 24/7 for help. He is highly recommended."
Saurabh Gunjal, India
"I would like to express my gratitude to Kenneth for helping us to reactivate our account on Amazon. We were blocked without any explanation and our efforts to communicate and receive a response from Amazon were unsuccessful. After two weeks of waiting and multiple calls and emails, we contacted Kenneth. He drafted a detailed letter explaining the specifics of our case and provided a plan for corrective action to prevent future violations of Amazon's agreement. After following his directions, our account was reinstated. We would definitely recommend his service."
"Excellent experience! The attorney answered the call himself and was very helpful. He is a very honest and transparent person. I changed my mind and requested my money back, which he readily agreed. He is not like your stereotypical attorney who is out there to grab all your money. He is a genuine person and I contacted him again for the same issue which resurfaced. He quickly worked on my case and sent me the documents to send to Amazon. Guess what? My listing was reinstated within hours. I highly recommend his services."
Ajeet Bisen, Australia (Source: Google)
"My Amazon account was suspended and he had me up and running again in a little over 24 hours. He was also very responsive and changed the appeal a few times based on my feedback."
"Mr. Eade was very informative and assisted me in having my Amazon Seller Account reinstated. It was within a matter of two days max and it was reinstated with no questions asked! I highly recommend his services! I'm very glad I contacted him. He gave me much of his time explaining everything about the process. I can't believe it only took two days. I had been trying for months to contact the seller performance team with no response from them at all. It was definitely worth his fee to have my account reinstated. Thank you!"
"Kenneth has been great, very responsive and extremely knowlegeable in this area. You definitely need Kenneth on your side when dealing with Amazon Seller Performance. I know that without the help that Kenneth was able to give I would not have stood a chance at getting my Amazon account open again. Anyone looking for help in this area should not even think twice about contacting Kenneth. I would recommend him to anyone who has been unfortunate enough to have had to go through a similar situation with Amazon."
John Hart, Australia
"Got my account suspended for authenticity and safety claims. Tried writing the POA myself, got nowhere. You need professional help. Looked around for a laywer and spoke to a few. Then spoke to Kenneth and he gave me a free consultation to see if he can do it. He said he could, I paid, the next day I got my first POA. Amazon declined it, he redid it for me and got reinstated. Highly, highly recommended."
"Kenneth Eade helped get one of my products unblocked after I had run into some issues with a patent troll. Kenneth was always quick to respond to all of my questions and we worked out a methodical strategy on how to deal with the situation. I would wholeheartedly recommend him to any Amazon seller."
"Kenneth was an exceptional attorney. He was extremely consise, professional and quick to respond to emails. I would higher recomend him to those who happen to encounter issues with their Amazon accounts."
"The situation that I found myself in with Amazon was completely devastating, and seemed all but impossible. After being in business for less than a year, I was just beginning to catch my stride. One afternoon I received a call from a repeat customer, notifying me that they were unable to order the product. I tried to log in to my Amazon account, only to find that it was completely shut down. I called Amazon and they didn't give me any information, then proceeded to tell me to contact seller performance to see what the issue was. I then sent an email to seller perfromance and within minutes I received an email stating I was no longer allowed to sell on Amazon and if there was fraud or illegal activity they do not have to release sales or product and they would not be doing so in my case, nor were they going to tell me why. I spoke to numerous attorneys, aread multiple articles and blog posts, all expressing situations like mine, and resolving the matter seemed all but impossible. I was completely blindsided and had no knowledge as to what happened or how to resolve it. Mr Eade is a very personable and knowledgeable attorney. When I spoke with him and expressed the situation to him, without even reading their correspondence or email he was able to tell me exactly what it said. He asked me a few questions about my business and was able to make an assessment and he was confident in his ability to get the decision reversed. To be honestm because of the pessimism and uncertainty of all the other attorneys I had been in contact with, his confidence and optimism initially gave me pause. I was in a situation of nothing to lose. Mr. Eade was able to get the suspension reversed quickly and without any additional steps required. I don't know what the future holds, but if I ever need this type of service again, I will use him every time."
"I am impressed with the service that this attorney provided. My Amazon account was locked and he made it reinstated very fast. If we have any problem in the future, we will look up to him. Thanks for the help!"
"With Kenneth's help we had our listing up and running in two days! Compared to another service that took 7 days until they got me the first POA."
"Great job, was with me every step of the way until my account was reinstated. Highly recommended."
"You made my life easy! Recommended."
Sha Jee, Caprican
"What was good about this product or service overall? Communication is outstanding!
My account has been reinstated all my money is being transferred into my account and I can now begin to sell products again on Amazon.com to customers nationwide to bring in income for my family! Could anything have been better? Not really. On his part there is nothing that needs improvement but on Amazon's part all needs to be better they are ridiculous! How was the support? Support was great He really does do what He says He will do!"
Daniel Matthew Gullick
Found on: http://www.webretailer.com/forum/8758-my-account-has-been-reinstated.asp
"Kenneth and his team were excellent with their services and response times regarding a trademark issue I was dealing with. It's refreshing working with someone who is on the ball, not to mention their pricing was reasonable compared to other firms I've worked with."
"What was good about this product or service overall? Great communication. Could anything have been better? All perfect. How was the support? It was unbelievably quick and my account got reinstated. I’m very grateful to you and your help."
Faiza, United Kingdom
Found on: http://www.webretailer.com/forum/8709-it-was-unbelievably-quick-and-my-account-got-reins.asp
"A big thank you to Kenneth and team for helping us get our listing reinstated. I enjoyed working with Kenneth because he was very prompt with replies and extremely resourceful. Thank you again."
"Kenneth helped me get my account back after being shut down for more than two years. He responds fast as well. Highly recommended."
"Quick and effective service to reinstate your Amazon seller account, plus you can chat with him which is a great plus. Great service! Highly recommended!"
"Excellent customer services and a pleasure to work with. Hopefully we don't have a need for this type of attorney in the future, but if we do, I'll be calling Kenneth Eade."
"I spent almost a year looking around on how to reverse Amazon's decision. I finally found Amazon Sellers Attorney and in less than a week the suspension was lifted. Kenneth has been very helpful and his appeal letter was very solid. Thanks so much and keep up the good work."
"Kenneth can answer any questions regarding an Amazon seller account, and can solve any issue. I will come back to him again and definitely recommend him for Amazon sellers."
"I had spent two months on my Amazon appeal. In the last minute, before I gave up in desparation, I came across Kenneth's ad and gave him a try, thinking it would be better than doing nothing. Having submitted the documents and action plan according to his instruction, I was prepared to be tormented by Amazon for a few weeks because it was my third appeal. To my disbelief, my account was reinstated just the next day after the document submission."
"Excellent Service! I was under extreme pressure and did not know what to do. They helped me out greatly! The appeal was adjusted and they were there every step of the way. Again, thanks and I highly recommend them."
"Have to say that in your hour of need Kenneth is a proven source to go to. From minute one of our unfounded suspension Kenneth calmed us down and explained the process. This is happening to lots of sellers and hugely costly but your dealing with a black box of information that you can't get access to Kenneth helped us get our account back up and running but it was for more than we were expecting for fee. Highly, highly recommended."
"A wealth of knowledge, was there every step of the way, responded to all my questions. Very reliable."
"Kenneth is so professional. He got my listing back. Thanks so much!"
"Kenneth helped me get my Amazon account unsuspended after I had ran into shipment issues. He was quick to respond to all my questions and we worked out a way to fix my Amazon account. I would totally recommend him to any Amazon seller."
"A big thank you to Kenneth for helping us get our listing reinstated. I enjoyed working with Kenneth because he was very prompt with replies and extremely resourceful. Thank you again!"
"If you have a problem with your Amazon account and are not getting anywhere, these are the best people to call. I found them online. They immediately picked up the phone and within minutes understood my problem. I sent them the information via email and they were able to get my Amazon account reinstated very quickly. On top of that extremely pleasant to deal with. Highly recommended."
"Quick and effective service to reinstate your Amazon seller account, plus you can chat with him which is a big plus. Great service!"