Amazon Account Deactivation: Supplier Documentation & IPI Compliance
Published on: October 9, 2024 | By: AMZ Sellers Attorney®
Amazon is increasing scrutiny on sellers regarding the verification of product authenticity and sourcing. Sellers are now being deactivated if they cannot provide full **supplier chain of supply documentation** after undergoing an **In-Person Interview (IPI)** review. This new requirement means that sellers must be fully prepared to present all necessary documentation, not just invoices, to pass the IPI and keep their accounts active and retain their funds.
Why Amazon Requires Chain of Supply Documentation After IPIs
During an **In-Person Interview (IPI)**, Amazon asks sellers to provide detailed documentation about their supply chain. This helps ensure that all products sold on Amazon are authentic and legally sourced. After an IPI review, sellers who fail to present **comprehensive supplier documentation** risk having their accounts deactivated and their funds confiscated. This measure is part of Amazon’s larger effort to combat counterfeit products and ensure transparency in the supply chain.
Supplier Compliance Challenges: Refusal to Provide Documentation
Many sellers face challenges when their suppliers, even those selling **genuine products**, refuse to provide full **chain of supply documentation**. Suppliers may be hesitant to share this information due to concerns about business confidentiality or protecting their distribution networks. Unfortunately, this leaves sellers vulnerable to **account suspension** and confiscation of their funds by Amazon if they cannot meet Amazon’s documentation requirements after an IPI.
How to Prepare for IPI and Protect Your Amazon Account
It’s essential to be proactive and ensure full compliance before listing products on Amazon. Here are key steps to take:
- Request Chain of Supply Documentation Upfront: Ensure that your supplier can provide **complete chain of supply documentation** before you list any product. This includes invoices, manufacturer details, and product origin information.
- Screen Suppliers Carefully: Only work with suppliers who are willing to provide the necessary documentation. Verify their authenticity and ensure they understand Amazon's stringent compliance requirements.
- Prepare for the IPI Review: If you're called for an **In-Person Interview (IPI)**, have all documentation organized and ready. Be prepared to explain your entire supply chain from manufacturer to fulfillment.
What Happens If Your Amazon Account is Deactivated After IPI?
If Amazon deactivates your account after an IPI due to insufficient documentation, it’s crucial to act quickly. **AMZ Sellers Attorney®** can assist you in gathering the necessary documents and appealing the decision. We specialize in helping Amazon sellers navigate compliance challenges and restore their accounts.
If you need help with an **Amazon IPI** or are facing **account deactivation**, contact us today for expert legal guidance to protect your business.
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