Many Amazon sellers engaged in retail arbitrage find themselves facing account suspensions due to Amazon’s strict product authentication requirements. While Amazon allows sourcing from retail stores, it applies the same scrutiny to retail receipts as it does to wholesaler invoices. As a result, sellers often fail to meet Amazon’s documentation standards, leading to inauthentic product suspensions.
Why Amazon Suspends Retail Arbitrage Sellers
Amazon’s policy requires sellers to prove the authenticity of their products when questioned. However, because retail receipts lack key details that Amazon looks for in a proper invoice—such as supplier contact information and clear product descriptions—sellers frequently fail to meet Amazon's verification standards.
Amazon’s Invoice Requirements
To successfully appeal a suspension for inauthentic products, sellers must provide invoices that meet Amazon's strict criteria. A valid invoice should include:
- The name and contact details of the supplier
- The purchase date
- A detailed product description (including brand, model, or SKU)
- The quantity of items purchased
- The seller’s business information
Retail receipts often lack these details, especially the seller's business information, making them insufficient for reinstatement purposes.
How to Protect Your Amazon Seller Account
Retail arbitrage sellers should take extra precautions to minimize the risk of suspension. This includes sourcing from authorized wholesalers or obtaining proper documentation from retailers that meet Amazon’s invoice requirements.
Need Help Appealing an Amazon Suspension?
If your Amazon seller account has been suspended due to inauthentic product claims, AMZ Sellers Attorney® can help. Our experienced team specializes in reinstating suspended Amazon accounts and ensuring compliance with Amazon’s policies.
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