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Amazon Seller News and Policy Updates for 2025

Amazon Tightens Seller-Fulfilled Prime & Premium Shipping Rules Effective 29 June 2025

6/29/2025

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Amazon Tightens Seller-Fulfilled Prime & Premium Shipping Rules Effective 29 June 2025

Seller-Fulfilled Prime & Premium Shipping: What Every Amazon Seller Must Do Before 29 June 2025

Get Your FREE Policy Consultation

Summary: Amazon’s updated Seller-Fulfilled Prime (SFP) and Premium Shipping policies go live today – 29 June 2025. Key changes tighten 1- & 2-day promise windows, enforce a 93.5 % On-Time-Delivery-Rate (OTDR) nationwide (including weekends), and add automatic OTDR protection when you ship via Shipping Settings Automation (SSA) + Buy Shipping. Failure to comply can cost you the Prime badge—or your SFP enrollment. AMZ Sellers Attorney® explains what the new rules mean and how to stay compliant.

Courier handing Amazon Prime package to customer

1. What exactly changed on 29 June 2025?

1.1 Promise-window tightening

All SFP and Premium-Shipping offers must now display 1- or 2-day delivery to nationwide ZIP codes including Saturday & Sunday, provided carriers support weekend delivery.

1.2 New OTDR floor: 93.5 %

Merchants must maintain a rolling 14-day OTDR of at least 93.5 % to keep the Prime badge.

1.3 Automatic OTDR protection

When you buy an OTDR-Protected label via Buy Shipping and let SSA set transit times, carrier-caused delays are removed from your OTDR calculation.

Watch our 5-minute breakdown of Amazon’s new SFP rules and OTDR standards (uploaded 29 June 2025).

2. Legal & commercial impact

Because the OTDR metric is now contractually baked into Program Policies, repeat breaches may constitute a material breach of the Business Solutions Agreement, exposing your seller account to suspension.

Tip: Build an OTDR “buffer” (≥ 97 %) and ensure weekend pickups to prevent last-mile failures.

2.1 Confusion about “grandfathered” orders

A fast-growing Seller Forums thread asks whether SFP orders shipped before 29 June but delivered later count toward the new OTDR. Official moderator guidance: they do not receive retroactive protection.

3. Compliance checklist

  • Enable Shipping Settings Automation for every Prime shipping template.
  • Purchase only OTDR-Protected Buy Shipping labels when available.
  • Audit carrier pickup schedules for Saturday & Sunday coverage nationwide.
  • Verify you can handle ≥ 100 Prime orders/month before major sales events.
  • Re-price Premium-Shipping SKUs that may see margin hits from weekend delivery.
  • Bookmark our deep-dive on Amazon’s OTDR policy and our OTDR suspension defense hub.

4. Frequently Asked Questions

5. Additional resources

• Official SFP Help-Hub: Upcoming changes
• Value Added Resource analysis
• EcommerceBytes coverage
• eComEngine SFP update guide

Talk to an Amazon Policy Attorney ›
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Amazon Seller Account Appeals: A Cost Comparison Guide for 2025

6/26/2025

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Amazon Seller Account Appeals: A Cost Comparison Guide for 2025

Amazon Seller Account Appeals: A Cost Comparison Guide for 2025

□ 60-Second Cost Snapshot (Video)

Frequently Asked Questions

□ How much does it cost to appeal an Amazon account suspension?
The cost ranges from about $1,495 – $2,500 depending on the provider and complexity. AMZ Sellers Attorney® charges $1,500 for most appeals and $2,300 for IP matters, whereas TheAppealGuru.com advertises $1,495 for standard appeals.
□ Do Amazon appeal services offer a refund guarantee?
Some do. TheAppealGuru.com advertises a 50–70% refund if the appeal fails. AMZ Sellers Attorney® offers a 100% refund if another firm reinstates the account within six months of their denial (proof required).
⚖️ Is it necessary to hire a lawyer for an Amazon account appeal?
For straightforward suspensions, a consultant may suffice. For complex IP violations, withheld funds, or repeat denials, a licensed attorney can escalate directly to Amazon’s Legal Department or arbitration.
□ What’s the difference between an appeal consultant and an Amazon seller lawyer?
Consultants focus on crafting Plans of Action and navigating Seller Performance. Lawyers add attorney-client privilege, formal legal advice, and can communicate with Amazon’s lawyers or pursue arbitration.
□ Do appeal costs include escalation to Amazon Legal?
Only firms with licensed attorneys (e.g., AMZ Sellers Attorney®, ESQGO.com) can contact Amazon Legal. AMZ Sellers Attorney® includes legal letters in its fixed fee; ESQGO.com’s "Synthetic Arbitration®" is usually an extra service.
⏱️ How quickly can an appeal service get my account reinstated?
Drafting can be as fast as 24 hours (included at no extra cost with AMZ Sellers Attorney®). Amazon’s response could take 48 hours to several weeks depending on case complexity.
□ Does AMZ Sellers Attorney® provide 24/7 support and free consultations?
Yes—sellers receive round-the-clock support and unlimited free consultation before committing.
□ What is ESQGO.com's “Synthetic Arbitration®” and does it cost extra?
It’s a trademarked service where ESQGO.com’s lawyers send formal letters to Amazon’s counsel, marketed as faster and cheaper than standard arbitration. Pricing is typically separate from standard appeal fees.

*Prices and features are based on publicly available data as of June 2025. Always request an updated quote for your specific case.

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Unlocking Amazon Success: Your Comprehensive Guide to the Amazon Business Solutions Agreement (BSA) for 2025 and Beyond - AMZ Sellers Attorney®

6/26/2025

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Unlocking Amazon Success: Your Comprehensive Guide to the Amazon Business Solutions Agreement (BSA) for 2025 and Beyond - AMZ Sellers Attorney®

Unlocking Amazon Success: Your Comprehensive Guide to the Amazon Business Solutions Agreement (BSA) for 2024 and Beyond

For every ambitious entrepreneur eyeing the vast marketplace of Amazon, the Amazon Business Solutions Agreement (BSA) isn't just a document—it's the foundational contract dictating your journey. In 2024, understanding this intricate legal framework is more critical than ever. This comprehensive guide from AMZ Sellers Attorney® dives deep into the BSA, offering actionable insights and essential knowledge to safeguard your Amazon business, optimize for AI search and rich results, and ensure long-term compliance.

Amazon Seller Account Suspension Warning Image

What is the Amazon Business Solutions Agreement (BSA)?

At its core, the Amazon Business Solutions Agreement (BSA) is a legally binding contract between Amazon and its third-party sellers. It meticulously outlines the terms and conditions governing every facet of selling on Amazon’s platform. From how you list your products to the fees you incur, and from protecting your intellectual property to the stringent rules around account termination, the BSA is the supreme law of the land for Amazon sellers.

For new and established sellers alike, a thorough understanding of the BSA is paramount. It's not merely a formality; it’s your roadmap to compliance, profitability, and avoiding costly pitfalls. By diligently reviewing and adhering to its provisions, sellers can foster a secure and compliant selling environment, minimizing risks and maximizing their potential on the world’s largest e-commerce platform.

Understanding the Financial Framework: Fees and Payments

A significant portion of the BSA is dedicated to the financial relationship between Amazon and its sellers. As an Amazon seller, you are responsible for various fees, including:

  • Referral Fees: A percentage of your product's sale price, varying by category.
  • Fulfillment Fees: Charges associated with using Amazon's Fulfillment by Amazon (FBA) services, covering storage, picking, packing, and shipping.
  • Subscription Fees: Monthly fees for professional selling plans.

Careful scrutiny of the BSA's fee structure is crucial for accurate financial forecasting and profitability analysis. Ignorance of these fees can significantly impact your bottom line. Always stay updated on any changes Amazon announces, as these can directly affect your operational costs.

Section 3: The Critical "Term and Termination" Clause

Among the various sections of the BSA, Section 3: Term and Termination often garners the most attention—and concern—from sellers. This section defines the conditions under which either Amazon or the seller can end the agreement. More importantly, it empowers Amazon to suspend or terminate seller accounts, with or without notice, based on perceived violations of its policies or the BSA itself.

Key Points of Section 3:

  • Amazon's Discretion: Section 3 grants Amazon broad authority to take action if it believes a seller's conduct violates the agreement's terms, negatively impacts the customer experience, or compromises marketplace integrity.
  • Violation Triggers: Breaches can range from improper listing practices and intellectual property misuse to fraudulent activities, repeated policy violations, or even being linked to a previously suspended account.
  • Consequences of Violation: A "Section 3 violation" can lead to immediate account suspension, temporary deactivation, withholding of funds, product delisting, and even permanent termination from the platform. In severe cases, Amazon may pursue legal action.

Why Sellers Might Be Accused of Violating Section 3:

Accusations of Section 3 violations are often rooted in a few common areas:

  • Authenticity and Sourcing Issues: Inability to provide valid invoices or documentation proving product authenticity, or selling counterfeit goods.
  • Policy and Conduct Violations: Listing restricted products, review manipulation, breaches of the Seller Code of Conduct, or fair pricing policy violations.
  • Intellectual Property (IP) Infringement: Accumulating unresolved trademark, copyright, or patent complaints.
  • Account Integrity Issues: Operating multiple seller accounts without approval or being linked to a previously suspended account.
  • Performance Metrics: Consistently poor performance across key metrics like late shipment rate, order defect rate, or valid tracking rate, which can indicate a broader failure to meet Amazon's standards.

Understanding these common triggers is the first step toward proactive compliance.

What Actions Can Sellers Take if Accused of a Section 3 Violation?

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2025 Guide: How to Submit an Amazon Account Deactivated Appeal Effectively | AMZ Sellers Attorney®

6/26/2025

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Amazon Appeal 2025: The Ultimate U.S. Guide to Reinstate Your Seller Account Fast

Last updated July 2 2025 • Amazon Appeal Tips • AMZ Sellers Attorney®

Quick Navigation

  1. Why Amazon Suspends & Deactivates Accounts
  2. Keyword Insights: How We Rank #1 for “Amazon Appeal”
  3. Gather Evidence Amazon Can’t Ignore
  4. Appeal Letter Template That Works in 2025
  5. Submit Your Appeal: Click‑by‑Click
  6. Timeline: What to Expect After Submission
  7. U.S.‑Based Legal Help & Map
  8. Amazon Appeal FAQs (Instant Answers)
  9. Extra Resources & Next Steps

1. Why Amazon Suspends & Deactivates Seller Accounts

Amazon’s Account Health Rating (AHR) places every seller on a 0‑1,000 scale. U.S. data shows most suspensions hit after three unresolved policy violations or when AHR dips below 99. Top triggers for 2025:

  • Policy Violations: counterfeit inventory, review manipulation, or selling restricted products.
  • Poor Performance: Order Defect Rate > 1%, Late Shipment Rate > 4%, Pre‑Fulfillment Cancel Rate > 2.5%.
  • Inauthentic / Unsafe Products: unverified suppliers and missing compliance docs.
  • Intellectual Property Claims: unresolved trademark or patent complaints.

□ Pro Tip: Keep your AHR green by reviewing Account Health every morning. Set SMS alerts if any metric turns yellow.

2. Insights: How We Rank #1 for “Amazon Appeal”

In this article, we will show you:

  • "How to appeal Amazon suspension"
  • "Amazon seller appeal letter sample"
  • "Amazon account reinstatement USA"
  • "Best Amazon appeal service"

We also answer all your questions about Amazon Appeals and if you don't see your answer here, we offer a free Q&A consultation.

3. Gather Evidence Amazon Can’t Ignore

Amazon gives most sellers one appeal shot. Make it count:

  • Invoices: Authentic supply chain documentation dated within 365 days, matching ASIN & SKU.
  • Customer Resolutions: Screenshots of refunds or replacements proving proactive service.
  • SOP Updates: New quality‑control checklist or warehouse workflow diagram.
  • Positive Feedback: At least five recent 5‑star reviews to counterbalance the defect.

4. Appeal Letter Template That Works in 2025

Use the 6‑part framework that our attorneys rely on for a 92% reinstatement rate:

  1. Header: Seller ID, ASINs, Case ID.
  2. Ownership: Accept responsibility without excuses.
  3. Root‑Cause: Pinpoint the exact failure (e.g., mislabeled batch from supplier).
  4. Corrective Actions: Steps already completed (inventory audit, refunded buyers).
  5. Preventive Measures: Future safeguards (2‑step QA, GS1 barcodes, weekly AHR checks).
  6. Request: Politely ask for reinstatement & thank Amazon for the opportunity.

□ Copy‑Paste Starter:

Dear Seller Performance Team,

Seller ID: 123‑4567890 | Case ID: ######

We acknowledge Amazon’s concerns regarding ASIN B0XYZ... The root cause was ...
[Corrective actions bulleted]
[Preventive measures bulleted]

We respectfully request reinstatement and commit to upholding Amazon’s high standards.

Sincerely,
[Legal name]

5. Submit Your Appeal (Click‑by‑Click)

  1. Open Account Health: Seller Central → Performance > Account Health.
  2. Reactivate Banner: Click Reactivate your account.
  3. Attach: Upload your PDF appeal + evidence.
  4. Send: Hit Submit; record Case ID.
  5. Monitor: Reply to any Amazon message within 48 hours.

6. Timeline: What to Expect After Submission

Most U.S. appeals resolve in 1–7 days. Authenticity & IP cases may stretch to 30. Avoid duplicate submissions — they reset the queue.

7. Need U.S.‑Based Legal Help? Visit or Call Us

AMZ Sellers Attorney® has reinstated 4,100+ Amazon U.S. accounts since 2017. We’re headquartered in Los Angeles, California (see map).

□ Call (888) 616‑7020

8. Amazon Appeal FAQs (Instant Answers)

How do I appeal an Amazon suspension in one sentence?

Submit a concise plan of action with root‑cause, corrective, and preventive steps via the Account Health dashboard.

What is the success rate for Amazon appeals in 2025?

Industry data shows 65‑70%, but appeals drafted by experienced attorneys exceed 90%.

Can I call Amazon about my suspension?

Phone support cannot reinstate you; always submit a written appeal first, then respond to follow‑up messages.

Do I need a lawyer to win an Amazon appeal?

Not always, but legal counsel is invaluable for complex IP or counterfeit cases.

9. Extra Resources & Next Steps

  • Winning Amazon Appeal Letter Guide 2025
  • Comprehensive Reinstatement Blueprint
□ Book Your Strategy Call

© 2025 AMZ Sellers Attorney®. Educational content — not legal advice. Based in Los Angeles, serving U.S. Amazon sellers nationwide.

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The Ultimate 2025 Guide to Amazon Trademark Violations & Brand Protection | AMZ Sellers Attorney®

6/25/2025

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Amazon Trademark Violations:
The Ultimate 2025 Guide to Safeguarding Your Brand

Updated June 25, 2025 • Amazon Tips • AMZ Sellers Attorney®

AMZ Sellers Attorney reviewing Amazon listings for trademark violations
Get Your FREE Consultation

Table of Contents

  1. Understanding Amazon Trademark Violations
  2. Types of Trademark Violations on Amazon
  3. How to Identify Violations
  4. Amazon’s Patent Protection Program Explained
  5. Consequences of Violations
  6. How to Report a Trademark Violation (Step‑by‑Step)
  7. Frequently Asked Questions
  8. Conclusion & Next Steps

1. Understanding Amazon Trademark Violations

“Amazon trademark violation” is more than a policy buzz‑word—it’s a legal reality that can make or break your e‑commerce brand. A trademark is a word, phrase, symbol, or design that identifies your products or services and distinguishes them from competitors. When another seller uses your trademark without permission, it becomes infringement.

Because Amazon controls over 40% of all U.S. e‑commerce traffic, keeping the marketplace fair and free from infringement is vital. Knowing how violations work is your first line of defense.

2. Common Types of Trademark Violations on Amazon

2.1 Incorrect Sourcing

Selling genuine trademarked products without authorization constitutes infringement—even if the items themselves are authentic.

2.2 Inaccurate Product Descriptions

Listing a generic or counterfeit item but using the original brand’s name or model number misleads shoppers and infringes on the mark.

2.3 Unauthorized Logo or Packaging Use

Using a registered logo on images, packaging, or A+ Content without permission is a direct violation of Amazon’s Intellectual Property (IP) Policy.

3. How to Identify Trademark Violations on Amazon

Early detection limits damage. Follow these brand‑monitoring best practices:

  • Set up Brand Alerts: Use Amazon Brand Registry’s Automated Protection to scan listings for matching text and imagery.
  • Run Weekly Manual Searches: Search variations of your brand, ASINs, and key phrases to catch “look‑alike” listings.
  • Track Customer Reviews: Filtering reviews by star rating can reveal complaints about counterfeits.
  • Leverage Third‑Party Tools: Platforms like SellerApp, Helium 10, and Jungle Scout send infringement alerts straight to your inbox.
Dashboard monitoring Amazon trademark infringements in real time

Tip: Keep screenshots and dated notes—Amazon often requests proof of infringement during a dispute.

Watch: Why Brand Registry Alone Isn’t Enough

4. Amazon’s Patent Protection Program Explained

The Amazon Patent Evaluation Express (APEX) program—sometimes called the Patent Protection Program—lets you resolve patent disputes inside Amazon instead of federal court.

Aspect Amazon Arbitration Federal Court
Average Time to Resolution 3–4 months 1–3 years
Estimated Cost $4K–$8K $250K+
Scope Amazon Listings Only Global Commerce

While streamlined, APEX decisions apply only to Amazon’s marketplace. If your infringement occurs on multiple platforms, you may still need federal litigation.

For more information on APEX proceedings, see:APEX

5. Consequences of Amazon Trademark Violations

  • Listing Removal: Amazon suppresses or deletes infringing ASINs—often within 24 hours of confirmation.
  • Account Suspension: Repeat offenders face 72‑hour violation notices and eventual Account Deactivation.
  • Legal Exposure: Trademark owners can pursue statutory damages up to $2 million per counterfeit mark.
  • Brand Damage: Counterfeits erode customer trust and tank organic rank—a double hit to revenue.

6. How to Report a Trademark Violation on Amazon (Step‑by‑Step)

  1. Verify Ownership: Ensure your trademark is registered (USPTO/R EUIPO) or in the application stage.
  2. Collect Evidence: Take high‑resolution screenshots of the listing, including ASIN, seller ID, and time‑stamp.
  3. Log in to Brand Registry: Navigate to Brand Registry > Protect > Report a Violation.
  4. Complete the Form: Fill in the infringing ASIN, describe the violation (“unauthorized logo usage”), and upload evidence.
  5. Follow Up: Monitor your case in Case Log and provide any additional information Amazon requests.

Still seeing knock‑offs after filing? Contact AMZ Sellers Attorney®—our legal team has removed 11,000+ infringing listings since 2013.

7. Frequently Asked Questions

What is an Amazon trademark violation?

It’s any unauthorized use of a trademark—brand name, logo, or tagline—on products or listings. This includes counterfeits and deceptive keywords.

How do I report trademark infringement on Amazon?

Use Brand Registry’s Report a Violation tool, supply ASINs, evidence, and a signed declaration of ownership. See the step‑by‑step guide.

What happens to sellers who violate trademarks?

Amazon can remove listings, withhold funds, suspend the account, and disclose seller information upon court order.

Can I challenge a false infringement claim against me?

Yes. Respond through Seller Central with invoices, authorization letters, and a written counter‑statement. You may also request a retraction from the rights owner.

Does Amazon’s Patent Protection Program cover trademarks?

No. Trademarks fall under Brand Registry’s IP tools, while APEX deals specifically with utility & design patents.

8. Conclusion & Next Steps

Proactive brand protection is non‑negotiable in 2025. By monitoring your listings, leveraging Amazon’s IP tools, and acting swiftly against infringers, you safeguard revenue and customer trust.

Need legal muscle? The seasoned team at AMZ Sellers Attorney® can draft demand letters, liaise with Amazon’s legal department, and—when necessary—file suit in federal court.

Book Your Strategy Call

© 2025 AMZ Sellers Attorney®. All rights reserved.
This article is for educational purposes only and does not constitute legal advice.

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Amazon Seller Release Dates and Prime Performance Can Affect Your Metrics: What You Need to Know

6/22/2025

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Amazon Seller Release Dates and Prime Performance Can Affect Your Metrics: What You Need to Know

Amazon Seller Release Dates and Prime Performance: What You Need to Know

Published: June 21, 2025 | By: AMZ Sellers Attorney®

In an ongoing discussion inside Amazon’s seller forums titled "Release Dates Decoded", sellers are raising concerns over how the “Offering Release Date” can influence Prime delivery promises and performance scores. This seemingly small detail has big implications for On-Time Delivery Rate (OTDR), inventory check-ins, and account health compliance.

Forum Highlights: What Sellers Are Saying

The discussion reveals that sellers are increasingly facing issues when their Offering Release Date doesn’t match real-time logistics, especially for FBA and pre-launch inventory. Amazon has clarified:

  • You can edit the “Offering Release Date” and “Merchant Release Date” in Seller Central by navigating to Inventory → Manage Inventory → Edit Listing → Offer Tab.
  • Edits may take up to 30 minutes to reflect across Amazon’s systems.
  • Incorrect release dates can lead to early availability, shipping delays, or Prime promise mismatches.

“Your product should not be listed as available until FBA has completed check-in. Setting the correct Offering Release Date is critical.” — Amazon Seller Support

Why It Matters: Prime Delivery & OTDR

Amazon expects sellers to meet a minimum 90% On-Time Delivery Rate (OTDR). If your product shows as available before inventory is live—or is set for a Prime launch without confirmed logistics—you risk breaching this metric. In 2025, Amazon is cracking down harder on delivery-related metrics across both FBA and FBM accounts.

  • Misaligned release dates can result in negative customer experiences.
  • Violations may lead to account health warnings, deprioritization in search, or even deactivation.
  • For seller-fulfilled Prime, mismanaging release dates could affect eligibility status.

How to Fix and Prevent Release Date Issues

To stay compliant and safeguard performance metrics, sellers should take the following steps:

  • Audit your listings regularly for accurate Offering and Merchant Release Dates.
  • Coordinate release schedules with FBA shipment arrival windows.
  • Allow a 48-hour buffer between warehouse check-in and your listing’s public release date.
  • Use Amazon’s Offer Release Date help page to understand the system logic.
  • Monitor OTDR in Account Health and correlate drops with recent product launches.

Forum Buzz & Seller Sentiment

In forums like Amazon Seller Central and subreddits like r/AmazonSeller, threads are filled with sellers puzzled by OTDR dips and late Prime badge removals—only to discover that a poorly timed Offering Release Date was the cause.

Amazon has not yet issued a formal policy update, but the growing attention from Seller Performance teams suggests increased scrutiny on this detail.

Struggling With Prime Performance or Launch Timing?

AMZ Sellers Attorney® helps you identify and fix listing and logistics issues before they impact your metrics. Let us audit your catalog and prevent compliance failures.

Request a Free Consultation →

Conclusion

What might seem like a small setup field in Seller Central is actually a powerful lever for performance. With OTDR and Prime promises now more important than ever, sellers must stay vigilant about release date integrity. Keep your listings accurate, sync them to real-time fulfillment, and avoid costly health violations.

Stay proactive—because on Amazon, timing really is everything.

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Walmart Multichannel Fulfillment Promo: A New Opportunity for Amazon Sellers

6/21/2025

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Walmart Multichannel Fulfillment Promo: A New Opportunity for Amazon Sellers

Walmart Multichannel Fulfillment Promo: A New Opportunity for Amazon Sellers

Published June 20, 2025 · AMZ Sellers Attorney®

Walmart has launched an aggressive promotion for its Multichannel Solutions (MCS) logistics service. As of June 16, 2025, first-time users can enjoy a 30% discount on fulfillment fees—applicable to orders from Walmart.com, Amazon, eBay, Shein, Temu, and independent websites—through October 1, 2025 :contentReference[oaicite:1]{index=1}.

What the Promo Covers

  • 30% fee reduction on fulfillment costs through 10/1/2025.
  • Unbranded packaging at no extra charge, keeping your brand identity intact :contentReference[oaicite:2]{index=2}.
  • Orders from all channels—not limited to Walmart—can be fulfilled via MCS :contentReference[oaicite:3]{index=3}.

✔️ Why This Matters to Amazon Sellers

FBA costs continue to rise, and Amazon MCF adds surcharges on third‑party platform orders. Walmart’s MCS promo gives sellers a cost‑effective yet flexible alternative for multichannel logistics, ideal during peak selling seasons.

Key Benefits Compared to Amazon FBA/MCF

  • Lower Costs: Walmart MCS claims saves ~15% on fulfillment overall, and the 30% promo magnifies typical savings :contentReference[oaicite:4]{index=4}.
  • Brand Consistency: Unbranded packaging avoids confusion and keeps your branding front-and-center :contentReference[oaicite:5]{index=5}.
  • Omnichannel Reach: One logistics pipeline for all sales channels including Amazon.
  • Streamlined Returns: Walmart handles off-platform returns efficiently :contentReference[oaicite:6]{index=6}.

Implementation Guidelines

  1. Enroll in Walmart Fulfillment Services (WFS) and enable MCS.
  2. Ensure inventory placement in Walmart fulfillment centers.
  3. Optionally route Amazon orders to Walmart MCS instead of FBA/MCF.
  4. Use unbranded packaging and confirm fee reduction until October 1.
  5. Monitor fulfillment costs and customer satisfaction throughout the promo.

Expert Guidance: Is MCS Right for You?

Amazon FBA remains convenient, but Amazon MCF carries a 5% surcharge and strict carrier rules :contentReference[oaicite:7]{index=7}. In contrast, Walmart’s MCS promo offers competitive pricing and neutrality in branding—making it a powerful alternative or backup fulfillment route, especially during high volume periods.

Action Steps for Sellers

  • Run a cost comparison: FBA vs. MCS (with promo) vs. Amazon MCF.
  • Test a small SKU batch through MCS to evaluate performance.
  • Set alerts before October 1, and prepare for standard rates post-promo.
  • Integrate with order management tools to smoothly route orders to Walmart MCS.

□ From AMZ Sellers Attorney®

“Strategic use of Walmart MCS can significantly reduce logistics costs and enhance fulfillment flexibility. We advise sellers to pilot this promo now—especially with key SKUs—and document savings to strengthen future logistics strategy.”

□ From AMZ Sellers Attorney®

“Strategic use of Walmart MCS can significantly reduce logistics costs and enhance fulfillment flexibility. We advise sellers to pilot this promo now—especially with key SKUs—and document savings to strengthen future logistics strategy.”

□ Need Help Optimizing Your Fulfillment Strategy?

Get a FREE consultation with AMZ Sellers Attorney® to protect your business and plan a compliant logistics strategy.

Request Free Consultation Now
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Amazon’s 2025 Seller Crackdown: Secondary User Violations

6/18/2025

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Amazon’s 2025 Seller Crackdown: Secondary User Violations

Home Services Blog Contact

Published: June 18, 2025 | By AMZ Sellers Attorney®

Amazon seller account management dashboard

□ 30-Second Explainer: Are Your Secondary Users Putting You at Risk?

Amazon Targets Secondary Users

In June 2025, Amazon emailed thousands of secondary authorized users on seller accounts, flagging potential violations tied to account-sharing…

Frequently Asked Questions

□ What counts as a “secondary authorized user” on Amazon?
A secondary user is anyone—virtual assistant, employee, freelancer or agency—granted permissions inside Seller Central or who logs in via an external tool that touches your account data.
⚠️ Why is Amazon cracking down on secondary users in 2025?
Amazon’s 2024–2025 compliance initiative focuses on preventing review manipulation, catalog abuse and multiple-account fraud traced back to shared devices, IP addresses and logins.
□ Can I get suspended if my VA also works for another seller?
Yes. If Amazon links that VA’s device, browser fingerprint or IP to a separate suspended account, your account can be suspended for related-account or secondary-user policy violations.
□ How do I safely grant access to agencies or VAs in 2025?
Use role-based permissions, require unique logins, add agencies via “Authorized Partners,” and review the Account Health Dashboard weekly to audit activity.
□ What must a Plan of Action include for a secondary-user suspension?
A successful POA outlines (1) root cause—e.g., shared device; (2) corrective action—access revoked, MFA enforced; (3) preventive measures—quarterly audits, signed access policies.
□ How long does Amazon take to respond to a secondary-user appeal?
Responses vary 48 hours to several weeks. Escalation to Amazon Legal via an attorney can shorten wait times for complex or repeat denials.
⚖️ When should I hire a lawyer versus an appeal consultant?
Hire an attorney if funds are withheld, IP issues are involved, or Amazon has denied multiple POAs. Attorneys can contact Amazon Legal or pursue arbitration—consultants cannot.
□ Does AMZ Sellers Attorney® offer free consultations?
Yes. Sellers receive an unlimited, no-obligation consultation plus 24/7 support for urgent suspension matters.

© 2025 AMZ Sellers Attorney®. All rights reserved. | Privacy Policy | Terms of Service

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DMCA Counter Notice Abuse on Amazon: How to Fight Back | AMZ Sellers Attorney®

6/12/2025

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DMCA Counter Notice Abuse on Amazon: How to Fight Back | AMZ Sellers Attorney®

DMCA Counter Notice Abuse on Amazon: How to Fight Back

Updated: June 12, 2025

Amazon sellers are increasingly targeted by competitors misusing the DMCA counter notice process to reinstate infringing listings. These bad-faith filings are not only unethical—they are unlawful under 17 U.S.C. § 512(f). At AMZ Sellers Attorney®, we break down what fraudulent counter notices look like, how to fight back, and what legal options are available to protect your brand.

Request a Free DMCA Consultation →

What Is DMCA Counter Notice Abuse?

Amazon’s DMCA takedown system is intended to protect original copyright holders. However, some sellers are filing counter notices containing false claims of ownership or misidentification—often just to buy time, hurt a competitor, or evade enforcement. This violates U.S. copyright law and can expose the offender to serious liability.

Amazon DMCA counter notice abuse

Identifying a Fraudulent DMCA Counter Notice

  • The respondent misrepresents that removal was due to a mistake or misidentification
  • They have no legitimate copyright or license to use the content
  • They provide forged or fabricated documents
  • There is a pattern of repeat filings to delay enforcement

Watch: What Happens When Sellers File False DMCA Counter Notices

Uploaded: March 27, 2024

Related Shorts Clip

Legal Remedies for DMCA Abuse

If you are the victim of a fraudulent counter notice, you may pursue these remedies:

  • File a §512(f) Claim: Take legal action in U.S. federal court for material misrepresentation. You may recover damages, attorney’s fees, and force Amazon to remove the infringing listing again.
  • Use the Copyright Claims Board (CCB): The CCB offers a faster, less expensive alternative to court for copyright disputes. If the counter party doesn't opt out, it’s a powerful tool to prevent reinstatement of infringing content.
  • Preserve All Evidence: Save communications, fake claims, and screenshots to document the abuse for legal use or escalation.
Amazon copyright enforcement legal team

How AMZ Sellers Attorney® Helps

We have successfully represented hundreds of Amazon sellers in DMCA enforcement actions. Our services include:

  • Evaluating counter notice legitimacy and preparing response documentation
  • Filing §512(f) complaints or CCB claims to reverse improper reinstatements
  • Drafting legal demands, cease and desist letters, and copyright notices
  • Advising on how to build a strong copyright enforcement policy for your brand

□ Learn more at Our DMCA Enforcement Page

Speak to a Copyright Attorney Now →

© 2025 AMZ Sellers Attorney® | All Rights Reserved

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How to Choose the Right Amazon Appeal Service in 2025

6/11/2025

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How to Choose the Best Amazon Appeal Service in 2025

How to Choose the Best Amazon Appeal Service in 2025

Expert Tips from AMZ Sellers Attorney® to Reinstate Your Amazon Seller Account

Facing an Amazon seller account suspension can be a nightmare for e-commerce businesses. With the right appeal service, you can navigate the complex Amazon appeal process and get back to selling quickly. AMZ Sellers Attorney® shares expert insights on how to choose the best Amazon appeal service in 2025, based on the latest industry developments and proven strategies.

Amazon Seller Account Suspension Appeal Process

What Makes an Amazon Appeal Service Effective?

Attorney Supervision: Look for services with licensed attorneys reviewing every Plan of Action (POA) to ensure compliance with Amazon’s policies. Believe it or not, attorney supervised services are charging the same fees or even less than non-attorney supervised services, like Riverbend Consulting or The Appeal Guru. For example, AMZ Sellers Attorney® does not charge the expedite fee its non-lawyer competitors charge for a 24 hour turnaround of your appeal. AMZ Sellers Attorney®

An effective appeal service understands Amazon’s Business Solutions Agreement and focuses on customer experience, as emphasized by AMZ Sellers Attorney. They audit your account, identify root causes, and develop a compelling narrative for reinstatement.

Why Should You Avoid Non-Lawyer Supervised Appeal Services?

Lack of Legal Expertise: Non-lawyer supervised services may not understand Amazon’s legal framework, risking ineffective appeals.

AI or Template-Based: Automated or generic appeals often fail to address specific issues, lowering reinstatement chances.

Limited Escalation: Legal firms like AMZ Sellers Attorney® can escalate appeals to Amazon’s legal department, unlike non-legal consultants.

Source: AMZ Sellers Attorney® Services

According to SPCTek, firms like AMZ Sellers Attorney® and Cabilly & Co. combine legal expertise with e-commerce experience, making them more reliable than non-legal alternatives. Non-legal services may lack the authority to handle complex IP disputes or arbitration.

How Important Is a Free Consultation?

Assess Your Case: A free consultation helps you understand the suspension’s root cause and the service’s strategy.

Evaluate Expertise: It allows you to gauge the firm’s knowledge of Amazon’s policies and their communication style.

No Upfront Risk: Reputable firms like AMZ Sellers Attorney® offer free consultations to build trust without any financial commitment. And they offer it 24 hours a day, seven days a week.

Source: SPCTek

SPCTek’s 2025 list highlights firms offering free consultations, such as AMZ Sellers Attorney® and Rafelson Law, which help sellers assess their options before committing. This step is crucial for aligning expectations and avoiding upfront sales pitches.

Free Consultation for Amazon Seller Appeals

What Should You Look for in Client Reviews?

Success Rate: Look for reviews mentioning quick reinstatements, like AMZ Sellers Attorney®’s 24-hour turnarounds.

Responsiveness: Positive reviews often highlight prompt communication and regular updates during the appeal process.

Transparency: Trusted firms are upfront about fees and processes, avoiding hidden costs or unmet promises.

WebRetailer’s 2025 review of AMZ Sellers Attorney® notes client praise for their responsiveness and success in complex cases, with accounts reinstated in as little as 24 hours. Always verify reviews on platforms like Google or TrustPilot for authenticity.

Are Ex-Amazon Employees Better for Appeals?

Insider Knowledge: Ex-Amazon employees (depending on the type) may understand internal processes but lack legal expertise for complex cases. However, an ex employee from Amazon from years or even months ago is disconnected from the current process and not in tune with the latest policies and procedures at Amazon which are always rapidly developing.

Legal Advantage: Attorney-led firms offer strategic escalation and arbitration, critical for persistent suspensions.

Balanced Approach: Firms like Pravato & Tabb Consulting combine ex-Amazon staff with attorneys for optimal results.

Source: AMZ Sellers Attorney®

AMZ Sellers Attorney® warns that ex-Amazon employees alone may not suffice for legal disputes, as noted in their 2024 blog post.

How Do Pricing and Fees Impact Your Choice?

Flat Fees: Reputable services offer fixed fees with unlimited revisions, like AMZ Sellers Attorney®’s model.

Avoid Contingency: Contingency fees (25-40%) may incentivize quick settlements over thorough appeals.

Transparency: Ensure all costs are disclosed upfront to avoid surprises during the appeal process.

Ecombalance.com notes that Amazon seller lawyers charge $300-$1,000 per hour, but flat-fee structures are more predictable. AMZ Sellers Attorney®’s fixed-fee model with free escalations is a cost-effective choice for sellers.

Choosing the best Amazon appeal service in 2025 requires careful consideration of legal expertise, client reviews, and transparent pricing. AMZ Sellers Attorney® stands out as the right Amazon Appeal Service with attorney-supervised appeals, a 4.9/5 rating, and a proven reinstatement strategy. Contact us for a free consultation to get your account back online fast.

© 2025 AMZ Sellers Attorney®. All Rights Reserved. | Privacy Policy

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Seller Nightmares: Tackling Automated Enforcement by Amazon in 2025

6/11/2025

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Seller Nightmares: Tackling Automated Enforcement by Amazon in 2025

Account Health and Violations: Navigating Amazon Seller Challenges in 2025

The Growing Challenge of Account Deactivations

Amazon’s marketplace continues to evolve, but for sellers, maintaining account health is increasingly complex. In 2025, automated systems are flagging accounts for policy violations, leading to deactivations that can cripple businesses. These flags often arise from issues like intellectual property (IP) complaints, product condition violations, or even errors in inactive marketplaces. For example, a seller reported that their ASINs were flagged post-reinstatement for vague reasons, with Seller Support providing no clear path to resolution.

Automated Flags: A Double-Edged Sword

Amazon’s reliance on automated systems for compliance enforcement has streamlined operations but also created pitfalls for sellers. These systems can flag ASINs for issues like keyword stuffing, prohibited claims, or suspected IP misuse, even when documentation proves compliance. A common grievance is the lack of transparency—sellers receive generic notifications citing “Section 3” of the Business Solutions Agreement without specific details. This vagueness complicates appeals, especially when Seller Support responses are repetitive or unhelpful. Learn more about Section 3 violations.

Issues in Inactive Marketplaces

Surprisingly, deactivations are not limited to active selling regions. Sellers operating in one marketplace, like the U.S., have reported suspensions triggered by issues in inactive marketplaces, such as Canada or the EU. For instance, a seller noted that their account was deactivated due to a linked sub-market violation, despite no activity in that region. This highlights the interconnected nature of Amazon’s global platform and the need for comprehensive account monitoring.

Post-Reinstatement Challenges

Even after successful reinstatement, sellers face ongoing hurdles. ASINs may remain suppressed or flagged for reasons not clearly communicated. One seller described reverting listing attributes (e.g., title and image) as advised, yet their ASIN stayed suppressed, costing significant sales. Such cases underscore the importance of proactive account management and expert appeal strategies to prevent recurring issues.

Latest Developments in 2025

As of June 11, 2025, recent updates indicate tighter enforcement of account health metrics. Amazon’s updated Business Solutions Agreement includes revised thresholds for order defect rates and late shipment rates, increasing the risk of automated flags. Additionally, the new Seller Fulfilled Prime (SFP) policy, effective June 29, 2025, introduces stricter shipping requirements, which could trigger violations if not met. Sellers are also grappling with a unified compliance dashboard rolled out in May 2025, requiring them to manage violations and documentation in one place, though the transition period (until July) demands vigilance across old and new systems.

Five steps to avoid an Amazon seller account suspension.

How AMZ Sellers Attorney® Can Help

Navigating Amazon’s complex enforcement landscape requires expertise. AMZ Sellers Attorney® specializes in reinstating suspended accounts and resolving ASIN deactivations. Our attorney-led appeals cite precise clauses of Amazon’s policies, avoiding generic templates to maximize success. Whether you’re facing automated flags, IP disputes, or issues in inactive marketplaces, our team crafts tailored Plans of Action (POAs) within 24–48 hours. We also offer proactive audits to maintain account health and prevent future violations.

Actionable Tips for Sellers

To protect your account:

  • Monitor Account Health Regularly: Check the Account Health Dashboard for warnings and address them promptly.
  • Review Listings for Compliance: Ensure titles, images, and descriptions adhere to Amazon’s 2025 guidelines, avoiding keyword stuffing or prohibited claims.
  • Document Everything: Maintain invoices, licenses, and compliance records to counter IP or authenticity flags.
  • Act on Policy Warnings: Treat warnings as urgent to avoid escalation to suspensions.
  • Seek Expert Help: For complex issues, consult professionals like AMZ Sellers Attorney® to craft effective appeals. Five steps to avoid an Amazon seller account suspension.

Conclusion

Amazon sellers in 2025 face unprecedented challenges with account deactivations driven by automated flags and policy violations. From vague Seller Support responses to issues in inactive marketplaces, the stakes are high. By staying informed, monitoring account health, and leveraging expert legal support, sellers can navigate these obstacles and thrive. Contact AMZ Sellers Attorney® for a free consultation to protect your business today.

© 2025 AMZ Sellers Attorney®. All Rights Reserved. Privacy Policy

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What is Amazon's Responsible Sourcing Documentation Request Requirements Policy? | AMZ Sellers Attorney®

6/11/2025

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What is Amazon's Responsible Sourcing Documentation Request Requirements Policy? | AMZ Sellers Attorney®
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Amazon’s Listings Cleanup: You Need to Know

6/10/2025

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Amazon’s Zombie Listings Cleanup: What Sellers Need to Know
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Amazon’s Zombie Listings Cleanup: What Sellers Need to Know

By AMZ Sellers Attorney | Published June 10, 2025

Understanding Amazon’s Zombie Listings Cleanup

Amazon has launched an initiative to remove “zombie listings”—inactive or unproductive product listings that clutter its marketplace. This effort, highlighted in an X post by @nickselman on June 9, 2025, aligns with Amazon’s “Bend the Curve” project, which targets the removal of billions of underperforming ASINs to streamline the catalog and reduce AWS server costs. According to a Business Insider report, Amazon saved $22 million in 2024 and projects $36 million in cost avoidance in 2025 through this initiative. Source: Business Insider, June 2, 2025; X post by @nickselman, June 9, 2025

Zombie listings include products with no inventory, poor sales performance, or listings unupdated for over two years. While Amazon aims to refine its shopping experience, this cleanup poses challenges for sellers with dormant or low-performing products.

Impact on Amazon Sellers

The cleanup of zombie listings could significantly affect Amazon sellers, particularly those with inactive or underperforming products. Key impacts include:

  • Listing Removal: Sellers may see low-performing or inactive listings removed, reducing catalog visibility and potentially impacting sales.
  • Account Health Risks: Inactive listings on neglected marketplaces, even in Holiday Mode, can trigger violations, affecting account health. Source: Seller Central Europe, June 20, 2024
  • Increased Optimization Needs: Sellers must proactively optimize listings to meet Amazon’s performance standards, requiring time and resources.
  • Confusion and Communication Gaps: Some sellers have reported confusion over the scope of the cleanup, with fears that entire accounts could be restricted. Amazon is working to clarify policy enforcement. Source: Business Insider, June 2, 2025

Discussions on seller forums, such as Reddit’s r/FulfillmentByAmazon, highlight the need for sellers to monitor inventory and optimize listings to avoid unexpected removals. Source: Reddit, r/FulfillmentByAmazon, ongoing discussions

How Sellers Can Respond

To navigate the zombie listings cleanup and maintain a healthy Amazon account, sellers should take the following steps:

  1. Audit Your Catalog: Regularly review your listings to identify inactive or low-performing ASINs. Use Amazon’s Business Reports to track sales, traffic, and conversion metrics. Source: Seller Central, April 24, 2023
  2. Optimize Listings: Enhance titles, bullet points, descriptions, and images with high-performing keywords. Incorporate backend search terms and consider Spanish keywords for broader reach. Source: Seller Central, May 14, 2023
  3. Manage Inventory: Ensure sufficient stock to avoid “out of stock” status, which can flag listings as inactive. Use tools like Amazon’s Product Opportunity Explorer to align inventory with demand. Source: Seller Central, ongoing
  4. Remove Inactive Listings: Delete listings on inactive marketplaces or those with no sales potential to prevent violations. Enable Holiday Mode for marketplaces you don’t actively sell on. Source: Seller Central Europe, June 20, 2024
  5. Leverage PPC and Promotions: Boost visibility for struggling listings with targeted Amazon PPC campaigns or promotions to improve sales velocity. Source: Seller Central, May 27, 2024
  6. Monitor Seller Forums: Stay updated on policy changes through Amazon Seller Central forums, Reddit’s r/AmazonSellerTipsUSA, and Discord communities like the r/FulfillmentByAmazon server. Source: Jungle Scout, November 8, 2023
  7. Seek Legal Support: If your account faces violations or suspensions due to the cleanup, consult an Amazon seller attorney to appeal and protect your business.

By taking these proactive measures, sellers can minimize the risk of listing removals and maintain a competitive presence on Amazon.

Conclusion

Amazon’s zombie listings cleanup, part of the “Bend the Curve” initiative, underscores the platform’s push for a streamlined, high-quality marketplace. While this benefits customers, it challenges sellers to maintain active, optimized catalogs. Sellers who audit their listings, optimize for performance, and stay informed through forums like Seller Central and Reddit can navigate this change effectively. For those facing account issues, AMZ Sellers Attorney offers expert guidance to resolve violations and protect your business.

Stay ahead of Amazon’s evolving policies by connecting with our team at AMZ Sellers Attorney for tailored legal support.

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Amazon Cracks Down on Fake Reviews

6/7/2025

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Amazon Cracks Down on Fake Reviews After UK CMA Investigation

Amazon Cracks Down on Fake Reviews After UK CMA Investigation

Published: June 5, 2025 | By AMZ Sellers Attorney®

Amazon warning about fake reviews

In a significant development for the global eCommerce ecosystem, Amazon has pledged to enhance its enforcement efforts against fake reviews. The move comes in response to findings from the UK Competition and Markets Authority (CMA), which has been investigating the platform’s responsibility in managing manipulated product reviews.

Why the CMA Got Involved

The UK’s CMA launched its probe after receiving widespread complaints about misleading or incentivized reviews flooding Amazon listings. Such practices not only erode consumer trust but also unfairly disadvantage honest sellers.

What Amazon Promises to Do

  • Ban sellers found to be manipulating reviews, either directly or via third-party services.
  • Expand detection technologies using AI and machine learning to identify fraudulent patterns.
  • Increase transparency in how reviews are collected and displayed.
  • Report on enforcement activity and review removal statistics to satisfy regulatory oversight.

What This Means for Sellers

This announcement signals greater scrutiny of seller behavior, particularly around off-platform review manipulation tactics such as offering gift cards or rebates in exchange for positive reviews. Sellers engaging in these tactics risk account suspension or permanent bans.

Recommendations from AMZ Sellers Attorney®

  1. Ensure all review generation practices are compliant with Amazon's policies.
  2. Cease the use of any rebate or pay-to-review platforms immediately.
  3. Keep documentation of all customer outreach and communication for audit purposes.
  4. If accused of manipulation, seek legal counsel to prepare a Plan of Action (POA) backed by evidence and compliance reforms.

For sellers facing warnings, suspensions, or appeals related to review abuse, AMZ Sellers Attorney® can help. Our team prepares legally grounded appeals and risk mitigation strategies to protect your Amazon business.

Request a Free Consultation Now

© 2025 AMZ Sellers Attorney®. All rights reserved. This article is for informational purposes and does not constitute legal advice.

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Step-by-Step Amazon Reinstatement Guide

6/5/2025

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Amazon Account Suspended in 2025? Watch This Step-by-Step Reinstatement Guide

If your Amazon seller account has been suspended in 2025, you are not alone — but time is critical. In this expertly narrated video from AMZ Sellers Attorney®, we show you exactly how to appeal your Amazon suspension and get reinstated fast.

What You'll Learn in This Amazon Appeal Video

  • □ How to identify the exact reason Amazon suspended your account
  • □️ How to perform a Root Cause Analysis that Amazon accepts
  • □ How to write a winning Plan of Action (POA) — with examples
  • □ What documents (invoices, letters of authorization) to include
  • □ What mistakes to avoid that can trigger permanent suspension

Video Highlights

00:00–00:40: Introduction and why understanding your suspension is critical

00:41–01:10: Root Cause Analysis and what Amazon is really looking for

01:11–01:50: Plan of Action breakdown: Root Cause, Corrective Actions, Preventative Measures

01:51–02:20: What supporting documents to attach

02:21–03:00: Setting realistic expectations and avoiding common traps

03:01–End: Final tips, visual tools, and professional support resources

Need Help With Your Amazon Appeal?

If you've received a suspension notice, do not rush to submit an appeal. One poorly written POA can make recovery harder. Instead, work with legal professionals who specialize in Amazon seller account reinstatement.

Get a Free Suspension Consultation Now »

Related Resources

  • Amazon Suspension Appeals Services
  • E-commerce Legal Services
  • Amazon Legal Blog

© 2025 AMZ Sellers Attorney®. This blog is for informational purposes only and does not constitute legal advice.

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AMZ Sellers Attorney® Now Offers 24-Hour Appeal Turnaround — At No Extra Charge

6/5/2025

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AMZ Sellers Attorney® Now Offers 24-Hour Appeal Turnaround — At No Extra Charge

June 3, 2025 — AMZ Sellers Attorney® is proud to announce a new industry-leading service feature: Amazon suspension appeals delivered in 24 hours or less — at no additional cost.

This lightning-fast turnaround time is part of our standard service and does not require any rush fees, unlike our competitors, Riverbend Consulting and The Appeal Guru, who charge extra for a 24-hour delivery guarantee, and no attorney review.

How It Works

To qualify for this complimentary expedited turnaround, clients must provide all required documentation and information listed in our retainer agreement email. Once we have the necessary materials, our team begins immediately — ensuring your appeal is written, reviewed, and finalized by a qualified Amazon attorney in less than 24 hours.

Why This Matters

When your Amazon seller account is suspended, every hour of downtime costs you revenue, customer trust, and Buy Box placement. Our commitment to 24-hour delivery empowers sellers to respond to Amazon’s demands quickly and effectively, minimizing loss and accelerating reinstatement.

Most importantly, you're not getting a generic template or outsourced document. Each appeal is reviewed and edited by a licensed Amazon suspension attorney — providing both speed and legal accuracy.

AMZ Sellers Attorney® vs. The Competition

  • AMZ Sellers Attorney®: 24-hour or less turnaround included with all services (when materials are complete).
  • Riverbend Consulting: Charges additional fee for rush service.
  • The Appeal Guru: 24-hour delivery offered only with premium pricing tiers.

Ready to Start?

If your account has been suspended, don't wait. With AMZ Sellers Attorney®, you get the fastest attorney-supervised appeal service in the industry, without hidden fees or delays.

Get Your Free Consultation Now

© 2025 AMZ Sellers Attorney®. This article is for informational purposes only and does not constitute legal advice.

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How to Appeal an Amazon Seller Suspension (2025 Guide)

6/5/2025

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Ultimate Guide to Appealing Your Amazon Seller Suspension (2025 Update)

Published by AMZ Sellers Attorney® | June 5, 2025

Waking up to an Amazon seller account suspension notice can be a nightmare. Your income stream halts, your inventory is stranded, and uncertainty clouds your business future. But don't despair. A suspension is not necessarily the end. With a methodical approach and a compelling Plan of Action (POA), many sellers successfully get their accounts reinstated. This guide from AMZ Sellers Attorney® will walk you through the essential steps for appealing your Amazon suspension in 2025, ensuring you're equipped with all the necessary knowledge.

Step 1: Deeply Understand Your Suspension & Act Methodically

The first, and arguably most critical, reaction to a suspension notice should be calm and careful analysis. Resist the urge to fire off a quick, emotional appeal. Instead:

  • Locate and Read the Notice Meticulously: Log into your Amazon Seller Central account. Navigate to Performance > Performance Notifications. Find the suspension email and read it multiple times.
  • Identify the Stated Reason(s): Amazon will generally tell you why you were suspended. Common reasons include:
    • Performance Metrics: High Order Defect Rate (ODR), Late Shipment Rate (LSR), or Pre-fulfillment Cancellation Rate.
    • Policy Violations: Selling restricted products, intellectual property (IP) infringement (copyright, trademark, patent), inauthentic item complaints, condition note abuse, review manipulation, or operating multiple accounts without permission.
    • Product Safety/Compliance: Complaints regarding the safety or compliance of your products.
  • Note Key Details: Pay attention to any specific ASINs mentioned, dates, or policy pages referenced. Understanding precisely what Amazon is flagging is paramount.
  • Stop FBA Shipments: If applicable, halt any inbound FBA shipments to prevent further complications while your account is suspended.

Rushing this stage often leads to generic appeals that fail to address Amazon's core concerns, prolonging your suspension.

Step 2: Conduct a Thorough Root Cause Analysis

Amazon doesn't just want to know *that* you'll fix the problem; they need to see that you understand *why* the problem occurred in the first place. This requires a deep, honest investigation into your operations.

  • Go Beyond Surface-Level Issues: For example, if you were suspended for a high LSR, ask *why* shipments were late. Was it an inefficient packing process, an unreliable carrier, understaffing, or poor inventory management? If it's an inauthenticity complaint, did you source from an unverified supplier, or is your documentation (invoices) incomplete or not meeting Amazon's standards? For IP infringement, did you list a product without proper authorization from the brand owner?
  • Review Internal Processes: Examine your listing creation, inventory management, sourcing procedures, quality control checks, packaging protocols, shipping logistics, and customer communication strategies.
  • Gather Data: Look at performance metrics, customer feedback, A-to-z claims, chargebacks, and internal logs or employee actions.
  • Take Full Responsibility: Your POA must focus on what *you* control and how *your* systems failed or can be improved.

A weak root cause analysis is a primary reason appeals get rejected. AMZ Sellers Attorney® often finds that sellers misdiagnose the core issues. Our expertise in dissecting suspension notices and understanding Amazon's expectations can be invaluable here, as demonstrated in the diverse Amazon appeals cases we've successfully handled.

Step 3: Develop a Robust Plan of Action (POA)

Your Plan of Action is the centerpiece of your appeal. It must be clear, concise, factual, and directly address the root causes you've identified. Amazon typically expects a three-section format:

A. The Root Cause(s) of the Issue

Based on your investigation from Step 2, clearly and specifically explain the fundamental reasons for the policy violation or performance metric failure.

  • Be specific. For example: "The root cause of our increased Late Shipment Rate (LSR) to 5.5% during the week of [Date] was an unforeseen staffing shortage in our warehouse combined with a switch to a new, untested third-party logistics provider whose initial pickup schedules were unreliable."
  • Acknowledge your company's role and take ownership. Explain *how* and *why* the problem occurred based on your internal investigation.

B. The Immediate Corrective Actions You Have Taken

Detail the specific steps you have already completed to rectify the problem and address any immediate impact (e.g., affected orders, customers, listings). Use past tense. Provide evidence where possible (or state it's available).

  • Examples: "We have reviewed all unshipped orders as of [Date] and upgraded shipping to ensure timely delivery for [Number] affected orders."
  • "We have immediately removed ASIN [ASIN Number] from our inventory as of [Date] while we investigate the inauthenticity claim and re-verify our supplier."
  • "We have contacted the [Number] customers who left negative feedback related to [Issue] between [Date Range], offered [Specific Compensation/Resolution], and successfully resolved [Number] cases."
  • "All [Number] staff members involved in [Process, e.g., 'listing creation'] have undergone mandatory retraining on [Specific Amazon policy, e.g., 'Intellectual Property Policy'] completed on [Date]."

C. The Long-Term Preventative Measures You Have Implemented

Describe the systemic changes, new processes, tools, or training you have already put in place to ensure these specific issues (and similar ones) will not happen again. These must be credible, sustainable, and demonstrate a real change.

  • Examples: "We have implemented a new daily inventory reconciliation process using [Software/Method] as of [Date] to prevent overselling and pre-fulfillment cancellations."
  • "We have revised our supplier vetting process, effective [Date], to include mandatory verification of authenticity documentation (e.g., factory direct invoices, brand LOAs) and now only source [Product Category] from [Specific Type of Supplier/Directly From Brand]."
  • "A dedicated staff member, [Name/Title], is now responsible for auditing all listings weekly against Amazon's listing policies and condition guidelines, starting [Date]."
  • "We have established a backup carrier agreement with [Carrier Name], effective [Date], to mitigate risks associated with primary carrier delays."
  • "We will conduct mandatory monthly reviews of our key performance metrics (ODR, LSR, Cancellation Rate) and hold team meetings to address any emerging issues proactively, commencing [Date]."

Step 4: Gather Comprehensive Supporting Documentation

Strong documentation can significantly bolster your appeal. Depending on the reason for suspension, this might include:

  • Invoices from suppliers: Must be legitimate, unaltered, dated within the last 365 days, clearly show supplier and your business details (matching your Amazon account), and feature an itemized list of products with quantities reflecting sales volume. Retail receipts are generally not accepted.
  • Letters of Authorization (LOA): From brand owners if applicable, especially for IP complaints.
  • Supply chain documentation: To prove authenticity and legitimate sourcing.
  • Proof of shipment or delivery: For LSR or delivery-related issues.
  • Customer communication records: Showing how you've resolved issues.
  • Quality control checklists: Demonstrating new or improved processes.
  • Staff training logs or certificates: Evidence of retraining on Amazon policies.
  • Updated internal policy documents: Reflecting systemic changes.

Ensure all documents are legible, clearly named, and submitted in a format Amazon accepts (usually PDF, JPG, PNG).

Step 5: Submit Your Appeal Professionally

Once your POA is perfected and your documents are ready:

  • Write a Brief Professional Appeal Letter (Cover Letter for your POA): Start by acknowledging the suspension and stating your intent to appeal. Refer to your attached/included Plan of Action. Reiterate your commitment to Amazon's policies and customer satisfaction. Maintain a professional and respectful tone throughout.
  • Locate the Appeal Submission Method: In Seller Central, go to Performance > Account Health. Look for a "Reactivate Your Account" or "Appeal" button next to the suspension notice.
  • Follow Instructions Carefully: Submit your POA and documents as directed. Some suspensions might have specific forms to fill out.
  • Double-Check Everything: Before hitting "Submit," proofread your POA and cover letter one last time for any errors or omissions. Ensure all necessary documents are attached.

Step 6: Monitor, Respond, and Learn After Submission

The waiting game begins after submission. Here's what to expect and how to act:

  • Be Patient: Amazon typically responds within 48-72 hours, but complex cases can take longer, sometimes weeks. Avoid submitting multiple appeals or contacting Seller Support repeatedly unless Amazon requests more information, as this can slow down the process.
  • Monitor Your Performance Notifications and Email: Check regularly for any updates or requests for additional information from Amazon.
  • Respond Promptly and Thoroughly: If Amazon asks for more details or clarification, provide it as quickly and comprehensively as possible. This often means they are actively reviewing your case.
  • If Your Appeal is Rejected: Don't give up immediately. Amazon may provide reasons for the rejection. Analyze their feedback carefully. Revise your POA to address these new points or provide more specific details. You can usually submit a revised appeal. Consider if you truly identified the root cause or if your preventative measures were strong enough.
  • If Your Appeal is Approved: Congratulations! Carefully review any conditions for reinstatement. Strictly adhere to your Plan of Action to prevent future issues.

Key Tips for a Successful Amazon Appeal

Beyond the structured POA, keep these essential tips in mind:

  • Be Honest and Transparent: Admit mistakes. Don't try to hide information or falsify documents (this can lead to permanent banning).
  • Be Specific and Detailed: Vague statements won't convince Amazon. Provide concrete examples, dates, ASINs, and data.
  • Focus on Solutions, Not Excuses: Amazon cares about how you've fixed the problem and will prevent it from recurring.
  • Keep it Concise and Easy to Read: Use bullet points, clear headings, and straightforward language. Amazon reviewers have limited time.
  • Maintain a Professional and Accountable Tone: Do not blame Amazon, customers, or competitors. Take full responsibility for your side.
  • Avoid Using Pre-Written Templates Strictly: While examples can offer structural guidance, your POA must be unique to your specific situation and business. Generic POAs are easily spotted and often rejected.
  • Consider Professional Help When Needed: If you're struggling, the suspension is complex (e.g., related accounts, Section 3 violations), or you've faced multiple rejections, consulting with experts like AMZ Sellers Attorney® can significantly improve your chances.

Common Mistakes to Avoid When Appealing

Steer clear of these common pitfalls that can derail your appeal:

  • Rushing the Appeal: Submitting a poorly thought-out POA without proper investigation.
  • Not Identifying the True Root Cause(s): Addressing symptoms instead of the underlying systemic issues.
  • Submitting an Incomplete or Poorly Written POA: Lacking detail, clarity, or the required three sections.
  • Being Emotional, Argumentative, or Blaming Others: This is unprofessional and counterproductive.
  • Opening a New Seller Account: Trying to circumvent the suspension will likely lead to both accounts being permanently banned.
  • Modifying or Fabricating Invoices or Other Documents: This is a serious violation that can lead to permanent deactivation and legal issues.
  • Threatening Legal Action Against Amazon: This will not expedite your appeal and may hinder communication.
  • Giving Up Too Soon: If your first appeal is denied, analyze the feedback (if any) and try again with a stronger, revised POA.

Feeling Overwhelmed? AMZ Sellers Attorney® Can Help.

Navigating an Amazon suspension appeal can be complex and time-consuming. If you're unsure about identifying the true root causes, crafting a compelling Plan of Action that Amazon will accept, or dealing with repeated denials, professional legal assistance can make all the difference.

At AMZ Sellers Attorney®, we specialize in Amazon seller account suspensions and reinstatements. Our experienced team understands Amazon's intricate policies and what it takes to build a successful appeal. Appealing an Amazon suspension requires diligence and a clear understanding of Amazon's expectations. By taking a structured and honest approach, you significantly increase your chances of getting your selling privileges reinstated.

Get a Free Consultation Now

Let us help you get back to selling.

© 2025 AMZ Sellers Attorney®. All rights reserved. This blog post is for informational purposes only and does not constitute legal advice. Past results do not guarantee future outcomes.

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Amazon FBA Inventory Issues in 2025: A Growing Concern for Sellers

6/5/2025

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Amazon FBA Inventory Issues in 2025: A Growing Concern for Sellers

Amazon FBA Inventory Issues in 2025: A Growing Concern for Sellers

In 2025, Amazon's Fulfillment by Amazon (FBA) program continues to be a cornerstone for e-commerce sellers, offering unparalleled logistics support. However, recent reports on social media and the forums highlight significant inventory management challenges that threaten sellers' profitability and operational efficiency. From a devastating incident involving over 3,000 units scheduled for destruction due to ongoing systemic issues, Amazon sellers are navigating a complex landscape. This article explores these challenges and offers actionable advice for sellers to protect their businesses.

A Devastating FBA Removal Incident

A recent post on the Amazon Seller Forums, shared via X on June 4, 2025, brought attention to a critical issue: a seller faced the potential destruction of over 3,000 inventory units due to a single switch error in Amazon’s FBA system. This error, described as “devastating,” could lead to significant financial losses and even bankruptcy for the affected seller. While this specific incident appears to be an isolated case, it underscores the risks inherent in Amazon’s automated inventory management processes, where a single mistake can have catastrophic consequences. [Source: X Post by @AmazonASGTG]

Is This Incident a Trend?

While the 3,000-unit destruction case is not explicitly reported as a widespread issue, it aligns with broader, well-documented challenges in FBA inventory management. Sellers frequently report problems such as misplaced or lost inventory, delays in logging stock, and incorrect product measurements leading to misclassifications, such as erroneous oversize fees. For example, a seller on the Amazon Seller Forums reported a product wrongly classified as “Oversize – 50 to 70 lb” despite verified remeasurements, with the fulfillment center refusing to correct the error, potentially to avoid retroactive fee refunds. [Source: Amazon Seller Forums]

These issues are compounded by Amazon’s strict Inventory Performance Index (IPI) requirements, which penalize sellers with low scores (below 400) through reduced storage capacity. Posts on X from May 29, 2025, indicate that Amazon has rolled out another round of FBA capacity reductions, affecting even high-volume sellers, with some reporting cuts of up to 75%. This forces sellers to adopt Amazon’s Warehousing and Distribution (AWD) program or face stockouts, further complicating inventory management. [Source: X Post by @BlackLabelAdvsr]

Broader Systemic Issues in FBA Inventory Management

The challenges extend beyond isolated incidents. Sellers face ongoing issues, including:

  • Inventory Mismanagement: Delays in logging inventory, sometimes lasting weeks, tie up capital and cause stockouts, negatively impacting seller ratings. [Source: Red Stag Fulfillment]
  • Removal Order Delays: Removal orders are often slow or mishandled, with inventory marked as reserved, preventing sales. Destruction orders also delay account closings, causing extended deactivations of related accounts. [Source: AMZ Sellers Attorney]
  • Policy Changes: Amazon’s 2025 policy updates, such as higher removal fees and aged inventory surcharges for items stored over 271 days, increase financial pressure. [Source: AMZ Sellers Attorney]
  • Reimbursement Challenges: A new reimbursement policy effective March 31, 2025, bases compensation for lost or damaged inventory on manufacturing cost rather than sales price, significantly reducing payouts. [Source: AMZ Sellers Attorney®]

Strategies to Mitigate FBA Inventory Risks

To navigate these challenges, sellers can adopt the following strategies:

  • Monitor Inventory Closely: Use Amazon’s Inventory Performance Dashboard to track stock levels, forecast demand, and address stranded inventory promptly. Tools like InventoryLab or Helium 10 can enhance forecasting accuracy. [Source: Seller Labs]
  • Diversify Fulfillment: Consider hybrid models combining FBA with Fulfillment by Merchant (FBM) or third-party logistics (3PL) providers to reduce dependency on Amazon’s warehouses. [Source: Jungle Scout]
  • File Claims Promptly: With the new 60-day claim filing window for fulfillment center issues, sellers must act quickly to secure reimbursements. [Source: Sync Accountants]
  • Escalate Issues: When standard seller support fails, escalate cases through Amazon’s Seller Central or seek legal assistance to resolve disputes over inventory errors or unfair fees.

Legal Support for Amazon Sellers

Navigating Amazon’s complex FBA system requires vigilance and, in some cases, professional support. If you’re facing inventory losses, unfair fees, or account suspensions due to Amazon’s errors, AMZ Sellers Attorney can help. Our experienced team specializes in resolving disputes with Amazon, ensuring your business is protected from costly mistakes.

Schedule a Free Consultation Today

References

  • X Post by @AmazonASGTG, June 4, 2025: https://t.co/U6JFed6Zyo
  • X Post by @BlackLabelAdvsr, May 29, 2025: https://t.co/QXZfG9hRNi
  • Amazon Seller Forums: https://sellercentral.amazon.com
  • Sync Accountants: https://syncaccountants.co.uk
  • Red Stag Fulfillment: https://redstagfulfillment.com
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Amazon’s Pricing Practices Under Fire: Are Sellers Facing Unfair Penalties?

6/3/2025

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Amazon’s Pricing Practices Under Fire: Are Sellers Facing Unfair Penalties?
AMZ Sellers Attorney Logo

Amazon’s Pricing Practices Under Fire: Are Sellers Facing Unfair Penalties?

June 4, 2025 – Amazon sellers are raising alarms over the platform’s pricing practices, with growing concerns about potential market manipulation and unfair penalties. Discussions across seller forums and social media platforms like X highlight a troubling trend: Amazon’s algorithms appear to penalize sellers who price their products above the 60-day market price trend, effectively controlling pricing and limiting seller autonomy.

Pricing Penalties and Market Control

Sellers report that Amazon flags listings as having “high pricing violations” when they attempt to set prices above the platform’s calculated 60-day market trend. This often results in listings being forced out of stock, severely impacting sales and revenue. Many sellers view this as Amazon acting as a market maker, dictating prices in a way that stifles competition and innovation.

One seller on X noted, “Amazon’s pricing policies are essentially price fixing. New releases are hit with violations right out of the gate, forcing us to lower prices or lose visibility.” This sentiment is echoed across forums, where sellers argue that Amazon’s algorithms prioritize low prices over fair competition, potentially violating antitrust principles.

Impact on New Releases

The issue is particularly acute for new product releases, where sellers aim to capitalize on initial demand with higher pricing. However, Amazon’s system often marks these listings as non-compliant, pushing sellers to lower prices or risk losing their ability to sell. This practice not only limits profitability but also discourages innovation, as sellers are hesitant to launch new products under such restrictive conditions.

What Can Sellers Do?

For Amazon sellers facing these challenges, understanding your rights and exploring legal options is critical. AMZ Sellers Attorney® specializes in helping sellers navigate complex issues like pricing disputes, account suspensions, and unfair platform practices. If you’re experiencing pricing penalties or suspect market manipulation, professional legal guidance can make a difference.

Schedule a Free Consultation with AMZ Sellers Attorney®

Sources

  • X Post: Seller discussion on pricing violations and market control, June 3, 2025.
  • Amazon Seller Central Forums: Threads on high pricing violations and out-of-stock issues, accessed June 4, 2025.

© 2025 AMZ Sellers Attorney®. All rights reserved.

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Amazon Brand Registry Rejections: Common Mistakes and How to Fix Them

6/3/2025

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Amazon Brand Registry Rejections: Common Mistakes and How to Fix Them
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Amazon Brand Registry Rejections: Common Mistakes and How to Fix Them

Learn More About Trademark Registration & Brand Registry

What are the most common reasons Amazon Brand Registry applications get rejected?

The most common reasons are mismatched brand names, incorrect product images, trademark issues, account health problems, or use of blacklisted trademark firms.

Amazon requires that your brand name matches your trademark registration exactly—including spaces, punctuation, and capitalization. Incorrect product images, such as those not clearly showing your brand name, are frequent causes for rejection. Additional issues include using a trademark lawyer blacklisted by Amazon or the USPTO, account health violations, and submitting trademarks that are not yet registered or conflict with existing brands.

How do you identify the exact reason for your Brand Registry rejection?

Read Amazon’s rejection email carefully to find the specific reason for denial, then review all application details for accuracy.

Amazon typically provides a rejection notice outlining the problem—such as mismatched information, insufficient branding evidence, or account issues. Identifying the exact reason allows you to target your corrections and avoid repeat rejections. If in doubt a good trademark attorney well versed in Amazon Brand Registry can help.

Why is an exact match between your brand name and trademark so important?

Amazon will reject your application if the brand name does not match your trademark registration exactly in spelling, capitalization, and punctuation.

Even small differences—like missing spaces or incorrect capitalization—will cause a rejection. Always use the precise brand name as registered with the USPTO or your national trademark office in every part of your application and on your product images.

What product image mistakes lead to Brand Registry rejection?

Applications are rejected if product or packaging images do not clearly show the brand name exactly as registered.

Amazon requires clear, real-life images of your product or packaging with the brand name visible and matching your trademark. Blurry photos, digital mockups, or images with a different brand name will result in denial[6][4].

How do trademark firm issues or account violations affect your application?

Applications filed through blacklisted trademark firms or with accounts linked to abusive conduct are often automatically rejected.

If your trademark was filed by a low-cost or blacklisted firm, Amazon may deny your Brand Registry application. Likewise, if your account is associated with policy violations, deactivations, or abusive conduct, you must resolve these issues and, if necessary, hire a USPTO-licensed attorney to take over your trademark representation before reapplying.

What steps should you take to fix a rejected Brand Registry application?

Correct all mismatches, update images, resolve account or trademark issues, and reapply with accurate information—skipping optional fields if needed.

After identifying the rejection reason, ensure your brand name and trademark match exactly, update your product images, and resolve any account or legal issues. If your trademark was filed by a blacklisted firm, change your legal representation. Then, resubmit your application, focusing only on required fields to minimize errors[3][4].

Where can you get expert help to ensure Brand Registry approval?

AMZ Sellers Attorney® provides legal guidance and hands-on support to help you avoid mistakes and secure Brand Registry approval.

Their attorneys can review your trademark, application, and Amazon account for compliance, fix common errors, and represent you before the USPTO if needed. For more details, visit their Trademark Registration & Brand Registry page.

Get Help with Brand Registry Now
© 2025 AMZ Sellers Attorney®. All rights reserved.
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