Difficulties in Completing DAC7 Verification: Phone Number Verification Challenges
Published on: February 28, 2025
Amazon sellers are encountering significant challenges with the DAC7 compliance verification process, particularly concerning phone number verification. Despite having previously verified their phone numbers, many sellers report that the system prompts them to provide a new or re-verified number, creating obstacles in completing the verification process.
This issue is critical, as delays in verification can lead to potential account deactivation. One seller shared their frustration: "I have exhausted all my attempts to verify my business phone number; however, Amazon has not sent me the OTP or verification code to validate my business phone number." [Source]
To mitigate these challenges, sellers are advised to:
- Contact Amazon Seller Support Promptly: Reach out to Seller Support to report the issue and seek assistance in resolving the verification problem.
- Document All Communications: Keep detailed records of all interactions with support representatives, including case numbers and correspondence, to reference in future communications if necessary.
- Regularly Monitor Account Health: Stay vigilant by regularly checking your account health dashboard to ensure no further issues arise during the verification process.
For personalized assistance and to ensure your account remains in good standing, consider reaching out to AMZ Sellers Attorney® for a free consultation. Our team of experienced professionals is dedicated to helping Amazon sellers navigate complex compliance issues and maintain successful operations.
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