Found on: http://www.webretailer.com/forum/9130-dont-waste-your-time-with-anyone-else.asp
"Thank you so much for getting my listing reinstated from a Global company whom I will not mention. Before finding Mr.
Eade, the first company I paid was not able to get my listing reinstated. The second company I contacted did not want to touch the case due to it being such a large global brand I was going up
against. Mr. Eade was literally an Amazon angel sent from God. He worked swiftly and very professionally. He kept me up to date every step of the way. Initially, the notice
department rejected our appeal, but he immediately escalated the case to Amazon's legal department. About three days later, I had all ASINs reinstated. Mr. Eade knows his stuff and I
would personally recommend him to any seller who needs assistance with appeals. He is one of the nicest and most hard working people I have ever met, and he truly cares about getting you up and
running as soon as possible. He took my case as if it were his and would not let me get bullied by the global brand I mentioned. Mr. Eade, you are awesome and I appreciate you so so
much. I officially crown you the "Amazon Reinstatement Guru."
"I don't even know where to start with how great Kenneth is. We had a tricky suspension on Amazon.com dating back almost 3
years, and had tried with a couple of other people to get it reinstated to no avail. As a last ditch attempt, we hired Kenneth and it all got fixed. A VERY prompt service and great
attention to detail - which is just what you need when dealing with Amazon. I can't recommend highly enough!"
Mark Norton, UK
Found on: http://www.webretailer.com/forum/9070-just-awesome.asp
"I don't think there is anyone else better qualified for this job. I had aggressive hijackers taking over my listing and even blocking me out of my own listing. I tried dealing with this
myself for over a month, and got to a point where I almost gave up because I was getting nowhere with them. Even hired someone else and paid her $300, with no results.
I found Kenneth and he not only got rid of all hijackers, he managed to get my listing reinstated within 2-3 days. Had I used him from the beginning I would have saved a lot more money,
time and frustration.
Everyone else says to just hire Kenenth if you have Amazon problems. Yeap... I second that. Just go ahead and work with him. Even it it might seem a bit expensive at first, trust me, he
Awesome communication, and the letters to Amazon were written in a very professional way. Those guys from Amazon seller performance team don't think they knew what hit
Found on: https://www.webretailer.com/forum/9360-working-with-kenneth-saved-me-time-and-money.asp
"Before working with Kenneth Eade we had some really bad experiences with other "high praised attorneys". They have been fast in charging money but super
slow in taking action. It´s a completely different experience with Ken. He took immediately action (did in less than 2h what the other attorney did in 2 weeks), came up with
solutions, explained everything and got our product reinstated the fastest possible way. On top he´s just a nice guy! As a Amazon Seller Reviews are obviously very important - Ken deserves nothing
but 5-stars! I can definitely recommend him. He takes care of you and your business. Thanks a lot again!!
Jan Krapp, Germany
Found on: https://www.webretailer.com/forum/9237-kenneth-did-an-awesome-job-for-us.asp
'Please do not waste your time with anyone else if you want your account reinstated. My account was suspended January 2017. I wasted one year by different
service provider who wrote just standard plan of action and everytime getting rejected. I then contacted Ken, a genuine person who is a secret superstar. He is very helpful person. He stood with me
till my account reinstated. I really appreciate him. Pure person 100%."
Found on: https://www.webretailer.com/forum/9456-highly-recommend-this-firm.asp
"If you have a problem with your Amazon account and are not getting anywhere, these are the best people to call. I found them online. They immediately picked up the phone and
within minutes understood my problem. I sent them the information via email and they were able to get my Amazon account reinstated very quickly. On top of that extremely pleasant to deal
with. Highly recommended."
"I suddenly found myself in a situation where I was suspended from Amazon. I tried to get myself reinstated but it was quite
obvious very quickly that I was out of my depth. So I contacted a company that made huge promises and statements about how good they were at resolving Amazon disputes. However it unfortunately became
clear that they were quite frankly incompetent. I decided to have one more attempt. Even though after my attempts and the other company's attempts. A considerable amount of damage had been done.
Immediately I found Kenneth responsive and constructive with his assistance. After explaining the state of the case. Kenneth attacked it with Vigour and even though it still took several weeks of
battling. Kenneth got me re-instated. I cannot speak highly enough of Kenneth’s service and after a number of failed attempts he is the only guy to deal with Amazon disputes!! Good
"Five-star super attorney. He was able to get my Amazon account reinstated within days. Kenneth was always available
24 hours. I highly recommend him for your Amazon issues. Thank you, Kenneth."
"Great Job Kenneth. Really appreciate how quick you responded and of course the success you achieved. Kenneth is very knowledgable in this particular
speciality. There is a lot of fraud out there and unfortunately it is now a necessity to hire a lawyer to handle these issues. If ecommerce sellers are experiencing illegitimate claims then please do
yourself a favour and hire a professional to help you. Again, thanks to Kenneth and his team for quickly resolving our problem and we will certainly keep his contact details handy in case the need
Found on: http://www.webretailer.com/forum/9115-very-helpful.asp
"I contacted quite a few IP lawyers when my listing was suspended by Amazon due to IP infringement. During the intial free
consultations, most of the lawyers focused on talking about their fee. Only Kenneth listened to my problem and asked intelligent questions to probe which angle to approach the issues.
He then explained my options in detail. He is always available on live chat and very quick to answer his email. I normally don't like paying money to a lawyer, but in this case, it
was the best $500 I have ever spent in my life. I had my listing reinstated within three hours after he sent an email to the party who was claiming infringement. I highly recommend
Kenneth if you have any issues related to account or listing suspension."
"Went through the Amazon trial by fire as a Seller... Amazon Seller Performance Team suspended my account for dubious reasons, I
tried to get re-instated on my own, but my plan and points made were ignored by Seller Performance. I needed help and began shopping around. I was impressed by Kenneth either always being available
or having someone else available 24 hrs a day. He also clearly explained the plan and process and then helped craft a great plan (much more detailed than my own). I am truly thankful for his help and
direction. Also, must admit, I am enjoying reading his books too! Don't know how he finds the time! Highly recommend his services."
Frank Staebe, Australia
"Absolutely life-saving service from Ken! When you Amazon listing goes down, he is the person to help you write a compelling and
professional appeal that works. In my case, within an hour, the listing was back up, really amazing! Kenneth is easy to work with, professional, and knows his stuff! I recommend him
"Amazon hijacked my listing. I tried to solve it myself but seems I got a dead end and needed help badly. I
contacted Kenneth and same day I got all what he request to start the work, it was simple. The second day I found many emails sent out and Amazon responded fast, he mentioned that 1-3
weeks is required to finish it but guess what? It took 4 days to clear it and was perfect. I would definitely work with him again and would suggest you to work with him as
well. Could anything have been better? Fast response, easy chat, taking my case as if it's his own problem, said 1-3 weeks and solved in 4 days , it can never get
better. How was the support? 100% satisfied, and I suggest him for anyone, Thanks Kenneth"
"What a wonderful experience! I contacted Kenneth over 4th of July weekend and got a very fast response in spite of it being a
holiday, and the next morning I had received an early morning email asking for information about my situation so he could get started. In several hours Kenneth had what I needed to submit to
Amazon and they quickly reverse their decision and once again allowed me to start selling again. Thank you so much, Kenneth."
"Unbelievable service! Full support from beginning to end! Always available for consultation throughout the whole
appeal process! Highly recommended!"
"Amazon suspended one of my listings due to a misunderstanding on what does and does not require FDA approval. I tried to
present evidence to seller performance and got nowhere. At that point, I called Kenneth for help getting my listing back. He immediately worked out a plan of action and a formal email for
escalation to Jeff Bezos. Within a couple of weeks I got my listing back. Can't thank you enough, Kenneth!"
"Ken Eade helped me get my Amazon account and listing back online after a competitor filed a bogus inauthenticity complaint.
Ken is very knowledgeable about how Amazon works and how to respond to Seller Performance. He is accessible (always returns calls and emails) and his rates are
"Kenneth helped us get out of a very tricky situation with our Amazon seller account. He is very knowledgeable of all
situations that can happen with your seller account. He knows how to write an appeal that will get your problem resolved in no time. He is so easy to work with, incredibly fast in
responding and no question goes unanswered. He's a pleasure to work with!"
"Ken was the easiest lawyer to work with. He genuinely cares about each case and he responds within hours and also during
times of emergencies. I honestly felt that he was doing everythning in this power to help me personally and I felt that I was really taken care of. My case was a very odd one and we were
still able to get my account back, thanks ot Ken! Couldn't have done it without you and I really appreciate your help. If you are stuck, please do yourself a favor and call
"We ran into some major problems with our brand in Europe and Kenneth has been great and we're happy we found him for our Amazon issues. It took no more than 3 weeks to get everything
resolved. Prior to working with Kenneth we had been working on it for more than 2 months. We'll be using him for everything related to Amazon going forward as well as recommending to everyone who
sells on Amazon."
Found on: https://www.webretailer.com/forum/9212-kenneth-is-the-man.asp