Our policy is valid for a period of 30 calendar days from the date of the purchase. Our services are performed per fixed fees and are non-refundable. We offer a full refund only if you have paid the fees and we have: 1) Not yet received the materials we have requested from you to work on your case and 2) Have not yet begun work on your case.
We offer exchanges in the form of a full credit toward future services, only in the event your e-commerce provider has reinstated your account or listing BEFORE the delivery of our work to you.
If the period of 30 days has lapsed since the purchase, we can't, unfortunately, offer you an exchange or a refund.
Contacting Us
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to: [email protected]. This document was last updated on February 24, 2023.
We offer exchanges in the form of a full credit toward future services, only in the event your e-commerce provider has reinstated your account or listing BEFORE the delivery of our work to you.
If the period of 30 days has lapsed since the purchase, we can't, unfortunately, offer you an exchange or a refund.
Contacting Us
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to: [email protected]. This document was last updated on February 24, 2023.
