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Amazon Appeal
Is your Amazon seller account suspended due to forged or manipulated documentation? Get in touch for a plan of action with unlimited revisions and escalation.

4.9 rating out of 274 reviews

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Processing time

1-2 days
avg. turnaround

Price

USD 950*
special price and conditions

Amazon Suspensions for Forged or Manipulated Documentation

Forged or manipulated invoices, as you can imagine, are a big problem for Amazon in fighting counterfeiting. When Amazon asks for invoices to authenticate products or product category gating, be careful! This is a new alert that has seen many sellers suspended and Amazon is in the process of cracking down. Since it is new, the machines are very sensitive and have often flagged sellers for suspension who are merely highlighting ASINs on invoices or redacting prices, both of which are allowed by Amazon's selling policies, but have resulted in suspensions. In addition, since 2020, Amazon has had a new team of experts that reviews invoices to determine whether they have been forged or manipulated, and they will make calls to suppliers to verify the invoices and the supplier relationship.

How to avoid Amazon suspension for manipulated documents

We have helped many clients who are wrongfully suspended for this recover their accounts. Here are some tips on how to avoid suspension for manipulated documents:

Never alter any documents you send to Amazon.
Even though Amazon allows you to redact prices and highlight invoices, but a good practice is to produce the original invoice as well as the redacted one, and clearly explain the highlight is to identify the ASIN.
Do not ever use a third-party service to qualify for approval to sell a product in a certain category. These are often fakes.