Amazon Suspensions for Forged or Manipulated Documentation

When Amazon asks for invoices to authenticate products or product category gating, be careful! This is a new alert that has seen many sellers suspended and Amazon is in the process of cracking down. Since it is new, the machines are very sensitive and have often flagged sellers for suspension who are merely highlighting ASINs on invoices or redacting prices, both of which are allowed by Amazon's selling policies, but have resulted in suspensions.

How to avoid Amazon suspension for manipulated documents

​ We have helped many clients who are wrongfully suspended for this recover their accounts. Here are some tips on how to avoid suspension for manipulated documents:
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1. ​ Never alter any documents you send to Amazon.
   
   
2. Even though Amazon allows you to redact prices and highlight invoices, but a good practice is to produce the original invoice as well as the redacted one, and clearly explain the highlight is to identify the ASIN.
   
   
3. Do not ever use a third-party service to qualify for approval to sell a product in a certain category. These are often fakes.

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