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How to Sue Amazon and Win: Amazon Arbitration

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How to File Arbitration Against Amazon
How to Sue Amazon? Is Amazon holding seller funds indefinitely? Are you wondering how to get them to release your money? Because of the mandatory arbitration clause in the BSA, a private seller cannot take Amazon to court.  You have to take them to binding arbitration. We have helped sellers recover millions in held seller funds and lost FBA inventory.  We also arbitrate against eBay, Walmart, PayPal and other online giants.  We are not afraid to get your money back and we have a track record to prove it!  No hourly rates, no retainers.  Only reasonable fixed fees. We can help, get in touch. 
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4.9 rating out of 274 reviews

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Amazon Arbitration Attorneys | Recover Suspended Funds | AMZ Sellers Attorney®

Win Your Amazon Arbitration Case & Recover Your Funds

Suspended with Frozen Funds? Fight Back with Binding Arbitration.

  • 4.9-star rating from over 300 clients
  • Over $12,000,000 recovered for sellers in recent cases
  • $1.8M recovered for one client in a single 2024 case
  • Expertise overcoming Amazon's "keep your money" clause
  • Top Law Firm for Amazon Arbitration Disputes
  • Free consultation to discuss your options

Don't let Amazon keep your hard-earned money. Start Your Free Consultation Now

Legal Solutions Through Amazon Arbitration

If your Amazon seller account has been suspended and your funds are being withheld, your appeals have likely been exhausted. Per Amazon’s Business Solutions Agreement, your final recourse is to demand binding arbitration. Our experienced Amazon arbitration attorneys specialize in e-commerce law, providing expert legal representation to guide you through the arbitration process, resolve disputes, and recover your funds.

Why Choose Our Firm for Amazon Arbitration?

Unlike other law firms that rely on ineffective letter-writing tactics, we file and litigate claims through the American Arbitration Association (AAA). Our extensive experience ensures effective navigation of Amazon disputes, leading to meaningful resolutions.

  • Exceptional Success Rate: Over $12,000,000 recovered for clients in Amazon arbitration cases.
  • Client Trust: Rated 4.9 stars by over 316 clients, based on outstanding reviews.
  • Expertise in Amazon Policies: Skilled at challenging unfair clauses in Amazon’s Business Solutions Agreement.
  • Free Consultations: Discuss your case with experienced arbitration attorneys without initial fees.
  • Flexible Payment Structures: Transparent and client-friendly payment options.

Recent Success Stories

2025 Victories

  • February 4, 2025: An arbitrator ruled Sections 2, 3, and 8 of the BSA unenforceable under Washington law, awarding funds and interest to the claimant.

2024 Victories

  • December 4, 2024: An arbitrator ruled that IPI noncompliance was not a condition for fund release and that Section 2 of the BSA imposed an unenforceable penalty, whether or not the claimant violated Amazon's policies.
  • June 12, 2024: Secured over $1.8 million for a client, reversing $800,000 in advertising charges claimed by Amazon.
  • May 13, 2024: Won treble damages and attorney fees by challenging Amazon’s withholding clause under the Washington Consumer Protection Act.
  • January 4, 2024: Overturned Amazon’s penalty clause in the Business Solutions Agreement.

2023 Victories

  • December 19, 2023: An arbitrator ruled that Amazon breached the BSA by not providing the claimant with notification of the specific policies he allegedly violated and terminating the BSA without notice. The arbitrator further ruled that Section 2 was an unenforceable penalty.
  • December 7, 2023: A Washington arbitrator ruled that Section 2 of the BSA was substantively unconscionable and an unenforceable liquidated damages clause because it allows Amazon to withhold payments in its sole discretion.
  • November 8, 2023: A Washington arbitrator ruled that, despite the seller’s breach of the BSA, Section 2 was an unenforceable liquidated damages clause.
  • July 2023: An arbitrator ruled Section 2 of the BSA unconscionable as it allowed Amazon to withhold all revenue.
  • March 2023 (Texas): Recovered $800,000 after invalidating Amazon’s verification clause in arbitration.
  • March 2023 (Tennessee): Won $340,000 for a client after challenging Amazon’s policy under state law.
  • February 2023: A Florida arbitrator awarded $500,000 by invalidating Amazon’s penalty clause.
  • January 30, 2023: A retired judge ruled Section 2 of the BSA unconscionable and unenforceable, rejecting Amazon’s contrary interpretations.
A gavel rests next to a piggy bank, symbolizing the recovery of funds through legal arbitration.

How to File an Arbitration Against Amazon: The Process

Step 1: Review Amazon's Policies & Prepare Your Claim

The first step is a thorough case analysis. We work with you to understand the terms of the Amazon Services Business Solutions Agreement, identify Amazon's breaches, and gather all necessary documentation to build a powerful claim.

Step 2: File the Arbitration Demand

We handle the formal filing process. We complete and submit the required forms to the American Arbitration Association (AAA), pay the initial fee, and serve a copy to Amazon’s legal department, officially initiating the proceeding.

Step 3: Prepare for the Arbitration Hearing

Our attorneys collaborate with you to prepare your case, organize all evidence, and meet every deadline set by the arbitrator. We ensure you are fully prepared for a hearing, which may include live testimony as required by Amazon's updated policies.

Step 4: Participate in the Hearing and Receive the Award

We provide expert legal representation during the arbitration hearing, presenting your case forcefully to the neutral arbitrator. After the hearing, the arbitrator will issue a binding award. We then work to ensure Amazon complies promptly with any favorable ruling.

Meet Our Amazon Arbitration Expert

Kenneth Eade: A Leader in Amazon Arbitration

Kenneth Eade, the supervising attorney at AMZ Sellers Attorney®, has extensive experience and a national reputation in Amazon arbitration. He has successfully represented numerous Amazon sellers in proceedings before the AAA, developing a deep understanding of the legal issues and strategies required to win.

Experience Highlights:

  • Successfully overturned suspensions and secured favorable monetary awards for many clients.
  • Developed innovative legal arguments challenging the unconscionable clauses in Amazon's BSA.
  • Is a highly respected attorney in the Amazon seller community and a leading expert on Amazon arbitration.

Don't Forfeit Your Funds. Fight Back.

If Amazon has suspended your account and is withholding your money, you have a legal right to dispute it. Contact us today for a free, confidential consultation to learn how our Amazon arbitration services can help you recover your funds and get justice.

Request a Free Consultation Now
The Definitive Amazon Arbitration FAQ | AMZ Sellers Attorney®

The Definitive Amazon Arbitration FAQ

Your ultimate guide to recovering funds and resolving disputes with Amazon.

Arbitration Fundamentals

Amazon arbitration is a formal, binding dispute-resolution process that takes place outside of court. It is the mandatory process required by Amazon's Business Solutions Agreement (BSA) for sellers to resolve disputes over issues like withheld funds, account suspensions, or inventory loss when all other appeals have failed.

When you signed up to be a seller, you agreed to the Amazon Services Business Solutions Agreement (BSA). This contract contains a mandatory arbitration clause, which means you waived your right to sue Amazon in a traditional court for most disputes. Instead, you must use binding arbitration, typically administered by the American Arbitration Association (AAA).

The most common reasons sellers file for arbitration are to recover funds that Amazon has withheld for more than 90 days after a suspension and to seek reinstatement of an account that was unfairly deactivated. It can also be used for disputes over lost or damaged FBA inventory.

The Arbitration Process: Step-by-Step

The process involves several key stages:

  • Filing a Demand: Your attorney drafts and files a "Demand for Arbitration" with the American Arbitration Association (AAA), officially starting the case.
  • Arbitrator Selection: Both parties review a list of neutral arbitrators provided by the AAA and mutually agree on one to hear the case.
  • Discovery & Briefing: Both sides exchange information and submit legal briefs outlining their arguments and evidence.
  • The Hearing: A formal hearing is conducted (often virtually) where both sides present their case.
  • The Award: The arbitrator issues a final, legally binding decision.

The timeline can vary, but a typical Amazon arbitration case takes between 4 to 9 months from the initial filing to receiving a final award from the arbitrator. The complexity of the case and the arbitrator's schedule are the primary factors.

Costs, Timelines & Outcomes

The primary costs include: 1) AAA Filing Fees: These are set by the AAA based on the amount of the claim. 2) Arbitrator Fees: The arbitrator's hourly rate, which is split between the parties. 3) Legal Fees: What you pay your attorney to represent you. We offer a free consultation to provide a clear estimate of these costs for your specific case.

If you win, the arbitrator issues a legally binding "award." This decision can order Amazon to release your withheld funds, pay damages, reinstate your account, and in some cases, reimburse you for your attorney's fees and arbitration costs. Amazon is legally obligated to comply with the award.

While no outcome is guaranteed, sellers have a strong chance of winning when represented by an experienced attorney. Arbitrators are neutral third parties who are not bound by Amazon's internal policies, especially if those policies are found to be unfair or "unconscionable" under the law. Our firm has a proven track record of successfully challenging Amazon's positions and recovering millions of dollars for our clients.

Legal Considerations & Hiring an Expert

Yes, you are permitted to represent yourself ("pro se"). However, it is strongly discouraged. Arbitration is a formal legal proceeding with complex rules, deadlines, and procedures. You will be up against Amazon's team of experienced corporate attorneys. Hiring an expert in Amazon arbitration significantly levels the playing field and improves your chance of success.

An attorney who specializes in this niche area understands the specific arguments that succeed against Amazon, knows the tendencies of AAA arbitrators, and is an expert on the Amazon Business Solutions Agreement. This specialized experience is invaluable and drastically different from general business law.

AMZ Sellers Attorney® offers comprehensive arbitration services, including a free initial case review, evidence gathering, drafting and filing the Demand for Arbitration, and providing expert legal representation throughout the entire process. With extensive experience and a track record of success, we help sellers achieve favorable outcomes.

Win Against Amazon

Schedule a consultation with our experienced attorneys to start selling on Amazon again!
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More About Amazon Arbitration On Our Blog

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How to Write an Amazon Appeal Plan of Action
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​Want to Sue Amazon? Consider this First
Retail Arbitrage
Retail Arbitrage

CONTACT DETAILS:

AMZ Sellers Attorney
9350 Wilshire Blvd. suite 203
Beverly Hills, CA  90212 (virtual office, mailing address)
​Kenneth Eade, Esq. (licensed state of CA)
Michael S. Brandt, Esq. (licensed WA, CA, USPTO)
US: +1 888 806 2440​
AU: +61 2 7908 2785
FR: +33485880430
UK: +44 20 3608 1613
Asia: +852 5803 6406
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SERVICES:

Amazon Appeals
​Inauthentic Item Suspensions
Multiple/ Related Account Suspensions
​Amazon Verification Suspensions
Forged or Manipulated Documentation
Amazon Restricted Product Appeals
KDP and ACX Termination Appeals
Merch by Amazon Termination Appeals
Amazon Drop Shipping Policy Appeals
Amazon Brand Registry Support
Walmart Suspension Appeal
eBay Suspension Appeals
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Amazon Hijacker Removal Service
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Amazon Variation Abuse Appeals
Amazon Safety Suspension Appeals
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Amazon ODR Suspension Appeals
Intellectual Property (IP) Law
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Hacked Account
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Intellectual Property Lawyers
Amazon Arbitration
Settle Amazon TRO Cases
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  • Consultation
  • News
  • Services
    • Amazon Appeal Process >
      • Amazon Appeal Inauthentic Item Suspension
      • Amazon Appeal ODR Suspensions
      • Amazon Appeal OTDR Suspensions
      • Amazon Unsuitable Inventory Investigation Appeal
      • Amazon Related Account Appeals
      • Appeal Amazon Verification Suspension
      • Amazon Restricted Product Appeals
      • KDP & ACX Account Termination Appeals | AMZ Sellers Attorney®
      • Amazon Drop Shipping Policy Appeals
      • FBA Reimbursement Abuse Suspensions| Appeals
      • Amazon Relay Termination? Appeal and Get Truckin!
      • Amazon Appeal VTR Suspensions
      • Amazon Safety Complaint Appeals
      • Amazon Sales Velocity Suspension Appeals
      • Amazon Sales Rank Manipulation Appeals
      • Amazon Price Gouging/Fair Pricing Suspensions Appeals
      • Amazon Review Manipulation Suspension Appeals
      • Amazon Variation and PDP Abuse Appeals
      • Amazon Forged or Manipulated Documentation Appeals
      • Amazon Fraud or Illegal Activity Deactivation Appeals
      • Amazon Account Hacked Suspension Appeal
      • Amazon Funds Appeal
      • Amazon Mechanical Turk Suspension Appeals
    • How to Resolve Amazon TROs & Unlock Seller Funds | AMZ Sellers Attorney®
    • Settle Prop 65 Claims & Unfreeze Amazon Funds | AMZ Sellers Attorney®
    • Amazon Arbitration Lawyers | Sue Amazon & Win with AMZ Sellers Attorney®
    • Amazon Brand Registry: Protect Your Brand
    • Expert E-Commerce Legal Services
    • E-Commerce Intellectual Property Attorneys | AMZ Sellers Attorney® >
      • Amazon Intellectual Property Infringement
      • Trademark Registration Attorneys Online | AMZ Sellers Attorney®
      • Top Registered Patent Lawyers Online
      • Amazon Copyright Lawyers
      • DMCA Experts | DMCA Takedown and Counter Notices
      • Amazon Neutral Patent and APEX Program | Expert Patent Attorneys
      • Trademark Trial and Appeal Board Attorneys | AMZ Sellers Attorney®
    • Amazon Hijacker Removal Service
    • Merch by Amazon Termination Appeals
    • eBay Suspension Appeal Services | AMZ Sellers Attorney®
    • Walmart Suspension Appeal Service | AMZ Sellers Attorney®
    • Etsy Suspension Appeal Service: Reinstate Your Account
  • Reviews
  • About Us
  • Amazon Suspension Prevention with Free Appeals
  • TikTok Seller Suspension Appeal
  • Appeal Closed or Limited PayPal Account
  • Temu Seller Suspension Appeal
  • Twitter Account Suspension Appeals
  • Target Suspension Appeal
  • How to Open Multiple Amazon Seller Accounts
  • Amazon Listing (ASIN) Removal? Reinstate Listing
  • Terms and Conditions
    • Privacy policy
    • Refund Policy