Service detailsAmazon Appeal Verification Suspension
Is your Amazon account suspended for failing the verification process or failing video verification IPI)? Reverification Issues with INFORM Consumers Act? Amazon Asking for ID Proof? Get in touch for a plan of action with unlimited revisions and escalation. ![]() 4.9 rating out of 274 reviews
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Amazon Verification Suspension Appeal
Is your Amazon account suspended for failing the verification process? Reverification Issues with INFORM Consumers Act? Amazon Asking for ID Proof? Get in touch for a plan of action with unlimited revisions and escalation.
4.9 rating out of 274 reviews
Processing time: 24 hours avg. turnaround
Price: USD 1500* (special price and conditions)
Amazon Verification by Video Interview
Amazon has implemented a rigorous verification process that includes in-person video interviews (IPI) to confirm sellers' identities and business details. This process requires the person who registered the account to present government-issued identification, company documents, and recent invoices during a live video call with Amazon representatives.
How AMZ Sellers Attorney® Can Help
If your Amazon seller account is suspended due to verification issues, our experienced attorneys can help you navigate the complex appeals process. We provide comprehensive support, including:
- Document Review: We thoroughly review your termination notice and the documents you submitted to identify any inconsistencies or errors.
- Evidence Gathering: We help you gather the necessary evidence, such as performance metrics and communication history, to support your appeal.
- Appeal Drafting: Our experts draft a compelling appeal that addresses Amazon's concerns and highlights your strengths as a seller.
- Representation: We represent you in all communications with Amazon, including phone calls, emails, and hearings, to ensure your case is presented effectively.
- Negotiation: We negotiate on your behalf to achieve a favorable outcome, such as account reinstatement or other resolutions that protect your business interests.
Contact Us
Don't let an Amazon verification suspension harm your business. Contact AMZ Sellers Attorney® today for a free consultation and let us help you get back on track. Our average turnaround time is 24 hours, and our services start at $1500*. Call us at +18888062440 or submit your case to schedule your free consultation today!
Amazon Seller Account Suspended During Opening/ After a Change in Data
Amazon typically requests government-issued identification documents to confirm your identity, as well as a utility bill to confirm your physical address. Virtual addresses are not accepted for Amazon seller account registration or maintenance. You must be able to show a utility bill for piped water, gas, or electricity. Telephone bills are not favored by Amazon. Additionally, they may request corporate documents or bank statements.
Documents requested for Amazon Verifications
Identity Verification: Amazon will usually ask for a government issued identification document to confirm your identity. The ID must match the control person on Seller Central. Amazon can also ask for an in-person video verification (IPI) at which time the person who opened the account must appear and present the ID, company documents, and recent invoices to prove the seller's supply chain.
Amazon Postcard Verification: They usually will ask for a utility bill to confirm your physical address as well. Virtual addresses will not work to register or maintain an Amazon seller account. You must be able to show a utility bill for piped water, gas or electricity. Although they say telephone bills will work as well, they are not favored by Amazon. Sometimes, they will ask for corporate documents and/or bank statements. to comply with the recent INFORM Consumers Act, they are also now mailing postcards to your business address with confirmation codes.
What to do in the event of a Verification Suspension
At Amazon Sellers Attorney, we offer documentation verification services and advise on best practices to prevent suspension and help you through the verification process. Our experienced Amazon appeal experts can provide you with a plan of action, with unlimited revisions and escalation, to get your account reinstated as quickly as possible.
If you're facing an urgent matter or need assistance with an Amazon seller account suspension, contact us now for a free consultation. Our average turnaround time is 24 hours, and our services start at $1500*. Don't let an Amazon verification suspension hurt your business – contact us now or chat, call or email us to get the help you need.
How to Survive the INFORM Consumers Act Verification Suspension Wave
The INFORM Consumers Act, also known as the Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers Act, was enacted in December 2022. The law aims to increase transparency and security in online marketplaces like Amazon, particularly focusing on "high-volume third-party sellers." These sellers have completed over 200 transactions and generated more than $5,000 in revenue within a year. The Act requires online marketplaces to collect, validate, and disclose certain identification information about these sellers to buyers.
Consequently, Amazon sellers now need to re-verify your Amazon Seller Account, business address and telephone number to continue selling on the platform. If they fail to provide the necessary information, certifications, or disclosures within ten days of the marketplace's request, their account can be suspended.
Amazon has introduced a system to verify sellers' business addresses, which includes sending a postcard containing a verification code. However, this system is not without its issues. Delays in mail delivery, inaccurate address details, or simply missing the notification can result in sellers not receiving their postcard, causing a failure in the verification process. In addition, Amazon has started to implement a series of more rigorous seller verification checks. Sellers are now required to verify essential details such as their government ID, business address, bank details, and tax ID. Amazon has even escalated the verification process by requiring sellers to partake in in-person video interviews (IPI) to verify these details.
In accordance with the INFORM Consumers Act, sellers must provide the necessary information, certifications, or disclosures within ten days of Amazon's request. Failure to comply will result in Amazon suspending the seller's account.
Address Verification on Amazon
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The documents you supply them for address verification on Amazon must verify a physical address, not a virtual address. Telephone bills that are not hard-wired Internet bills are not accepted. Mobile telephone bills are not accepted.
Documents are Illegible
Countries Accepted for Amazon.com Seller Registration
Albania, Finland, Netherlands, Algeria, France, New Zealand, Angola, Gabon, Niger, Argentina, Georgia, Norway, Armenia, Germany, Oman, Australia, Greece, Panama, Austria, Guinea, Paraguay, Azerbaijan, Haiti, Peru, Bangladesh, Honduras, Philippines, Belarus, Hong Kong, Poland, Belgium, Hungary, Portugal, Benin, Iceland, Romania, Bolivia, India, Russia, Botswana, Indonesia, Senegal, Brazil, Ireland, Serbia, Brunei , Israel, Singapore, Bulgaria, Italy, Slovakia, Burkina Faso, Ivory Coast, Slovenia, Cambodia, Japan, South Korea, Cameroon, Jordan, Spain, Canada, Kenya, Sri Lanka, Chad, Latvia, Sweden, Chile, Liechtenstein, Switzerland, China, Lithuania, Taiwan, Colombia, Luxembourg, Thailand, Costa Rica, Macedonia, Togo, Croatia, Madagascar. Trinidad & Tobago, Cyprus, Malaysia, Turkey, Czech Republic, Mali, Uganda, Denmark, Mauritius, Ukraine, Dominican Republic, Mexico, United Kingdom, Egypt, Morocco, United States, El Salvador, Mozambique, Vietnam, Equatorial Guinea, Namibia, Estonia, and Nepal.
Amazon In-Person Interviews (IPI)
What is an Amazon In-Person Interview (IPI)?
An Amazon In-Person Interview (IPI) is a meeting conducted by Amazon to verify the legitimacy of a seller's account and business operations. It often involves a face-to-face interaction with Amazon representatives to ensure compliance with Amazon's policies and standards.
Why Does Amazon Conduct IPIs?
Amazon conducts IPIs to:
- Verify the identity and authenticity of sellers.
- Ensure compliance with Amazon’s policies and guidelines.
- Prevent fraudulent activities and maintain marketplace integrity.
- Address specific concerns or issues related to a seller’s account.
Procedure for the IPI
- Notification: Amazon notifies the seller about the requirement for an IPI via email or Seller Central.
- Scheduling: The seller schedules the interview at a convenient time and location, often at an Amazon office or a designated third-party location.
- Preparation: The seller gathers and prepares the required documentation for the interview.
- Interview: During the interview, Amazon representatives will review the documents, ask questions about the business, and verify the seller’s identity and operations.
- Follow-Up: After the interview, Amazon may conduct additional verifications before making a decision regarding the seller’s account.
Required Documentation
Sellers are typically required to bring the following documents to an IPI:
- Government-issued identification (e.g., passport, driver’s license).
- Business registration documents.
- Proof of address (e.g., utility bill, bank statement).
- Invoices from suppliers and purchase orders.
- Bank statements and financial records.
- Any other documents requested by Amazon.
Why Sellers Fail IPIs
Common reasons for failing an IPI include:
- Insufficient or incorrect documentation.
- Inability to verify identity or business legitimacy.
- Inconsistencies in the provided information.
- Failure to comply with Amazon’s policies and guidelines.
- Suspected fraudulent activity.
What to Do After an IPI Failure
- Review Feedback: Carefully review any feedback or reasons provided by Amazon for the failure.
- Gather Correct Documentation: Ensure all required documents are accurate and complete.
- Contact Amazon Support: Reach out to Amazon Seller Support for guidance on next steps and possible re-evaluation.
- Consult with Experts: Consider seeking advice from legal or e-commerce experts who specialize in Amazon suspensions and appeals.
- Prepare for Re-Evaluation: If permitted, prepare thoroughly for a potential re-evaluation or re-interview.
A Second Chance for Amazon Sellers
Sellers finding themselves in this position need to contact us at [email protected] to review your documents and submit a proper plan of action. Without it, Amazon will not reinstate your account. Call us or chat with us today. We are available 24/7.
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