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Appeal Suspension for Amazon Verification Failure

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Amazon Appeal Verification Suspension
Is your Amazon account suspended for failing the verification process or failing video verification IPI)? Reverification Issues with INFORM Consumers Act? Amazon Asking for ID Proof? ​Get in touch for a plan of action with unlimited revisions and escalation.
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4.9 rating out of 274 reviews

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24 hours
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Price

USD 1500*
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Amazon Verification Suspension Appeal | AMZ Sellers Attorney®

Amazon Verification Suspension Appeal

Is your Amazon account suspended for failing the verification process? Reverification Issues with INFORM Consumers Act? Amazon Asking for ID Proof? ​Get in touch for a plan of action with unlimited revisions and escalation.

4.8 rating out of 335 reviews

Processing time: 24 hours avg. turnaround

Price: USD 1500* (special price and conditions)

Amazon Verification by Video Interview

Amazon has implemented a rigorous verification process that includes in-person video interviews (IPI) to confirm sellers' identities and business details. This process requires the person who registered the account to present government-issued identification, company documents, and recent invoices during a live video call with Amazon representatives.

How AMZ Sellers Attorney® Can Help

If your Amazon seller account is suspended due to verification issues, our experienced attorneys can help you navigate the complex appeals process. We provide comprehensive support, including:

  • Document Review: We thoroughly review your termination notice and the documents you submitted to identify any inconsistencies or errors.
  • Evidence Gathering: We help you gather the necessary evidence, such as performance metrics and communication history, to support your appeal.
  • Appeal Drafting: Our experts draft a compelling appeal that addresses Amazon's concerns and highlights your strengths as a seller.
  • Representation: We represent you in all communications with Amazon, including phone calls, emails, and hearings, to ensure your case is presented effectively.
  • Negotiation: We negotiate on your behalf to achieve a favorable outcome, such as account reinstatement or other resolutions that protect your business interests.

Contact Us

Don't let an Amazon verification suspension harm your business. Contact AMZ Sellers Attorney® today for a free consultation and let us help you get back on track. Our average turnaround time is 24 hours, and our services start at $1500*. Call us at +18888062440 or submit your case to schedule your free consultation today!

Amazon In Person Interview (IPI)
Amazon Seller Account Suspension & In-Person Interview (IPI) Appeals

Amazon Seller Account Suspension & In-Person Interview (IPI) Appeals

Understanding Amazon Verification Suspensions

If your Amazon seller account has been suspended due to verification issues, such as ID proof or address verification failure, it's crucial to act quickly. These suspensions can occur during the initial account setup or after making changes to your account information, like updating your address or bank details. Ensuring that the documents you provide match the name and address on your Seller Central account is essential to avoid suspension.

Amazon typically requests government-issued identification and utility bills to confirm your identity and physical address. Virtual addresses are not accepted, and Amazon may require an in-person video interview (IPI) to further verify your account details.

Amazon In-Person Interviews (IPI)

An Amazon In-Person Interview (IPI) is a meeting conducted by Amazon to verify the legitimacy of a seller's account and business operations. This interview is a critical step in confirming the authenticity of your seller account and ensuring compliance with Amazon’s stringent policies and standards. During an IPI, Amazon representatives will interact with you directly to assess the validity of your business and the accuracy of the provided information.

Why Does Amazon Conduct IPIs?

Amazon conducts IPIs to:

  • Verify the identity and authenticity of sellers.
  • Ensure compliance with Amazon’s policies and guidelines.
  • Prevent fraudulent activities and maintain marketplace integrity.
  • Address specific concerns or issues related to a seller’s account.

Procedure for the IPI

  1. Notification: Amazon notifies the seller about the requirement for an IPI via email or Seller Central.
  2. Scheduling: The seller schedules the interview at a convenient time and location, often at an Amazon office or a designated third-party location.
  3. Preparation: The seller gathers and prepares the required documentation for the interview.
  4. Interview: During the interview, Amazon representatives will review the documents, ask questions about the business, and verify the seller’s identity and operations.
  5. Follow-Up: After the interview, Amazon may conduct additional verifications before making a decision regarding the seller’s account.

Required Documentation for IPIs

Sellers are typically required to bring the following documents to an IPI:

  • Government-issued identification (e.g., passport, driver’s license).
  • Business registration documents.
  • Proof of address (e.g., utility bill, bank statement).
  • Invoices from suppliers and purchase orders.
  • Bank statements and financial records.
  • Any other documents requested by Amazon.

Why Sellers Fail IPIs

Common reasons for failing an IPI include:

  • Insufficient or incorrect documentation.
  • Inability to verify identity or business legitimacy.
  • Inconsistencies in the provided information.
  • Failure to comply with Amazon’s policies and guidelines.
  • Suspected fraudulent activity.

What to Do After an IPI Failure

  1. Review Feedback: Carefully review any feedback or reasons provided by Amazon for the failure.
  2. Gather Correct Documentation: Ensure all required documents are accurate and complete.
  3. Contact Amazon Support: Reach out to Amazon Seller Support for guidance on next steps and possible re-evaluation.
  4. Consult with Experts: Consider seeking advice from legal or e-commerce experts who specialize in Amazon suspensions and appeals.
  5. Prepare for Re-Evaluation: If permitted, prepare thoroughly for a potential re-evaluation or re-interview.

Amazon Verification Suspension Appeals

At AMZ Sellers Attorney®, we offer specialized services to assist sellers facing verification suspensions, including those related to failed IPIs. Our experienced team provides a comprehensive plan of action, with unlimited revisions and escalation, to get your account reinstated as quickly as possible.

Our services include:

  • Documentation verification and preparation for IPIs.
  • Appeals for Amazon verification suspensions.
  • Guidance on best practices to prevent future suspensions.
  • Expert advice on navigating Amazon’s suspension and appeal process.

If you're facing an urgent matter or need assistance with an Amazon seller account suspension, contact us now for a free consultation. Our services start at $1500*, and our average turnaround time is 24 hours. Don't let an Amazon verification suspension hurt your business – reach out to us for the help you need.

A Second Chance for Amazon Sellers

If you failed an IPI or received a verification suspension notice, it's important to act quickly. Sellers finding themselves in this position need to contact us at [email protected] to review your documents and submit a proper plan of action. Without it, Amazon may not reinstate your account. Call or chat with us today; we are available 24/7 to assist you.

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How to Survive the INFORM Consumers Act Verification Suspension Wave

The INFORM Consumers Act, also known as the Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers Act, was enacted in December 2022. The law aims to increase transparency and security in online marketplaces like Amazon, particularly focusing on "high-volume third-party sellers." These sellers have completed over 200 transactions and generated more than $5,000 in revenue within a year. The Act requires online marketplaces to collect, validate, and disclose certain identification information about these sellers to buyers.

Consequently, Amazon sellers now need to re-verify your Amazon Seller Account, business address and telephone number to continue selling on the platform. If they fail to provide the necessary information, certifications, or disclosures within ten days of the marketplace's request, their account can be suspended.

Amazon has introduced a system to verify sellers' business addresses, which includes sending a postcard containing a verification code. However, this system is not without its issues. Delays in mail delivery, inaccurate address details, or simply missing the notification can result in sellers not receiving their postcard, causing a failure in the verification process. In addition, Amazon has started to implement a series of more rigorous seller verification checks. Sellers are now required to verify essential details such as their government ID, business address, bank details, and tax ID. Amazon has even escalated the verification process by requiring sellers to partake in in-person video interviews (IPI) to verify these details.

In accordance with the INFORM Consumers Act, sellers must provide the necessary information, certifications, or disclosures within ten days of Amazon's request. Failure to comply will result in Amazon suspending the seller's account.

Address Verification on Amazon

Amazon Verification Suspension Appeals
If you are asked for documents for Amazon seller address verification during the opening of your Seller Account, be very careful what you supply them.  The name and address on the documents must exactly match your business name and address or the owner of the business' name and address. 

​The documents you supply them for address verification on Amazon must verify a physical address, not a virtual address.  Telephone bills that are not hard-wired Internet bills are not accepted.  Mobile telephone bills are not accepted.

Documents are Illegible

Often, sellers will receive a notice that their documents are illegible.  This often means that the documents are not submitted in pdf, .png, jpeg, or tiff format, or, many times, because they are not submitted in one of the nine languages Amazon accepts.  If you submit documents in another language, they must be translated and notarized.  The nine languages accepted by Amazon are: Simplified Arabic or Chinese, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Spanish and Turkish. 

Countries Accepted for Amazon.com Seller Registration

The main reason why Amazon wants to verify a physical address is because sellers try to cheat their system by opening accounts on Amazon.com when the sellers are actually located in a country that does not support Amazon.com registration.  These are the only countries accepted for Amazon.com, and if you are located in one of those countries, unless you can document an actual, physical address with a utility registered in the name of your business in the United States, you should give Amazon your physical address in that country and document the address with documents showing that physical address:

Albania,  Finland, Netherlands, Algeria, France, New Zealand, Angola, Gabon, Niger, Argentina, Georgia, Norway, Armenia, Germany, Oman, Australia, Greece, Panama, Austria, Guinea, Paraguay, Azerbaijan, Haiti, Peru, Bangladesh, Honduras, Philippines, Belarus, Hong Kong, Poland, Belgium, Hungary, Portugal, Benin, Iceland, Romania, Bolivia, India, Russia, Botswana, Indonesia, Senegal, Brazil, Ireland, Serbia, Brunei , Israel, Singapore, Bulgaria, Italy, Slovakia, Burkina Faso, Ivory Coast, Slovenia, Cambodia, Japan, South Korea, Cameroon, Jordan, Spain, Canada, Kenya, Sri Lanka, Chad, Latvia, Sweden, Chile, Liechtenstein, Switzerland, China, Lithuania, Taiwan, Colombia, Luxembourg, Thailand, Costa Rica, Macedonia, Togo, Croatia, Madagascar. Trinidad & Tobago, Cyprus, Malaysia, Turkey, Czech Republic, Mali, Uganda, Denmark, Mauritius, Ukraine, Dominican Republic, Mexico, United Kingdom, Egypt, Morocco, United States, El Salvador, Mozambique, Vietnam, Equatorial Guinea, Namibia, Estonia, and Nepal.

A Second Chance for Amazon Sellers

If you mess up your documents the first time around and then submit the corrected documents, Amazon will often just send back the same template rejecting your documents. 

​Sellers finding themselves in this position need to contact us at [email protected] to review your documents and submit a proper plan of action.  Without it, Amazon will not reinstate your account.  Call us or chat with us today.  We are available 24/7.
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More About Amazon Verification Suspensions On Our Blog

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Amazon suspends third-party sellers

CONTACT DETAILS:

AMZ Sellers Attorney
9350 Wilshire Blvd. suite 203
Beverly Hills, CA  90212 (virtual office, mailing address)
​Kenneth Eade, Esq. (licensed state of CA)
Michael S. Brandt, Esq. (licensed WA, CA, USPTO)
US: +1 888 806 2440​
AU: +61 2 7908 2785
FR: +33485880430
UK: +44 20 3608 1613
Asia: +852 5803 6406
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SERVICES:

Amazon Appeals
​Inauthentic Item Suspensions
Multiple/ Related Account Suspensions
​Amazon Verification Suspensions
Forged or Manipulated Documentation
Amazon Restricted Product Appeals
KDP and ACX Termination Appeals
Merch by Amazon Termination Appeals
Amazon Drop Shipping Policy Appeals
Amazon Brand Registry Support
Walmart Suspension Appeal
eBay Suspension Appeals
Etsy Suspension Appeals
Amazon Hijacker Removal Service
Amazon Review Manipulation Suspension Appeals
Amazon Sales Rank Manipulation Appeals
Amazon Variation Abuse Appeals
Amazon Safety Suspension Appeals
Amazon Sales Velocity Appeals
Amazon ODR Suspension Appeals
Intellectual Property (IP) Law
Fraud or Illegal Activity
Hacked Account
Listing Hijackers
Intellectual Property Lawyers
Amazon Arbitration
Settle Amazon TRO Cases
Settle Proposition 65 Cases

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  • Consultation
  • News
  • Services
    • Amazon Appeal Process >
      • Amazon Appeal Inauthentic Item Suspension
      • Amazon Appeal ODR Suspensions
      • Amazon Appeal OTDR Suspensions
      • Amazon Unsuitable Inventory Investigation Appeal
      • Amazon Related Account Appeals
      • Appeal Amazon Verification Suspension
      • Amazon Restricted Product Appeals
      • KDP & ACX Account Termination Appeals | AMZ Sellers Attorney®
      • Amazon Drop Shipping Policy Appeals
      • FBA Reimbursement Abuse Suspensions| Appeals
      • Amazon Relay Suspension Appeals
      • Amazon Appeal VTR Suspensions
      • Amazon Safety Complaint Appeals
      • Amazon Sales Velocity Suspension Appeals
      • Amazon Sales Rank Manipulation Appeals
      • Amazon Price Gouging/Fair Pricing Suspensions Appeals
      • Amazon Review Manipulation Suspension Appeals
      • Amazon Variation and PDP Abuse Appeals
      • Amazon Forged or Manipulated Documentation Appeals
      • Amazon Fraud or Illegal Activity Deactivation Appeals
      • Amazon Account Hacked Suspension Appeal
      • Amazon Funds Appeal
      • Amazon Mechanical Turk Suspension Appeals
    • How to Resolve Amazon TROs & Unlock Seller Funds | AMZ Sellers Attorney®
    • Settle Prop 65 Claims & Unfreeze Amazon Funds | AMZ Sellers Attorney®
    • Amazon Arbitration Lawyers | Sue Amazon & Win with AMZ Sellers Attorney®
    • Amazon Brand Registry Enrollment & Brand Protection
    • Legal Help for E-commerce Sellers Worldwide | AMZ Sellers Attorney®
    • E-Commerce Intellectual Property Attorneys | AMZ Sellers Attorney® >
      • Amazon Intellectual Property Infringement
      • Trademark Attorneys for Ecommerce
      • Registered Patent Lawyers Online
      • Amazon Copyright Lawyers
      • DMCA Safe Harbor and Takedown Notices
      • Amazon Neutral Patent and APEX Program | Expert Patent Attorneys
      • Trademark Trial & Appeal Board Attorneys
    • Amazon Hijacker Removal Service
    • Merch by Amazon Termination Appeals
    • Ebay Suspension Appeals
    • Walmart Suspension Appeal
    • Etsy Suspension Appeal
  • Reviews
  • About Us
  • Amazon Suspension Prevention with Free Appeals
  • TikTok Seller Suspension Appeal
  • Appeal Closed or Limited PayPal Account
  • Temu Seller Suspension Appeal
  • Twitter Account Suspension Appeals
  • Target Suspension Appeal
  • How to Open Multiple Amazon Seller Accounts
  • Amazon Listing (ASIN) Removal? Reinstate Listing
  • Terms and Conditions
    • Privacy policy
    • Refund Policy