Service detailsAmazon Appeal Verification Suspension
Is your Amazon account suspended for failing the verification process? Get in touch for a plan of action with unlimited revisions and escalation. 
4.9 rating out of 274 reviews
Vertical Divider
|
|
Amazon Seller Account Suspended During Opening/ After a Change in Data
Are you facing an Amazon seller account suspension due to verification failure? If your Amazon seller account has been deactivated after registration, it's important to provide all the documents Amazon is requesting and to ensure that they match the name and address on your seller central account. This is a common issue that can occur when Amazon verifies information about new sellers and their businesses, or when changes are made to the account, such as updating address or bank information.
Amazon typically requests government-issued identification documents to confirm your identity, as well as a utility bill to confirm your physical address. Virtual addresses are not accepted for Amazon seller account registration or maintenance. You must be able to show a utility bill for piped water, gas, or electricity. Telephone bills are not favored by Amazon. Additionally, they may request corporate documents or bank statements.
Documents requested for Amazon Verifications
Amazon will usually ask for a government issued identification document to confirm your identity. They usually will ask for a utility bill to confirm your physical address as well. Virtual addresses will not work to register or maintain an Amazon seller account. You must be able to show a utility bill for piped water, gas or electricity. Although they say telephone bills will work as well, they are not favored by Amazon. Sometimes, they will ask for corporate documents and/or bank statements.
What to do in the event of a Verification Suspension
At Amazon Sellers Attorney, we offer documentation verification services and advise on best practices to prevent suspension and help you through the verification process. Our experienced Amazon appeal experts can provide you with a plan of action, with unlimited revisions and escalation, to get your account reinstated as quickly as possible.
If you're facing an urgent matter or need assistance with an Amazon seller account suspension, contact us now for a free consultation. Our average turnaround time is 24 hours, and our services start at $1375*. Don't let an Amazon verification suspension hurt your business – contact us now or chat, call or email us to get the help you need.
Amazon typically requests government-issued identification documents to confirm your identity, as well as a utility bill to confirm your physical address. Virtual addresses are not accepted for Amazon seller account registration or maintenance. You must be able to show a utility bill for piped water, gas, or electricity. Telephone bills are not favored by Amazon. Additionally, they may request corporate documents or bank statements.
Documents requested for Amazon Verifications
Amazon will usually ask for a government issued identification document to confirm your identity. They usually will ask for a utility bill to confirm your physical address as well. Virtual addresses will not work to register or maintain an Amazon seller account. You must be able to show a utility bill for piped water, gas or electricity. Although they say telephone bills will work as well, they are not favored by Amazon. Sometimes, they will ask for corporate documents and/or bank statements.
What to do in the event of a Verification Suspension
At Amazon Sellers Attorney, we offer documentation verification services and advise on best practices to prevent suspension and help you through the verification process. Our experienced Amazon appeal experts can provide you with a plan of action, with unlimited revisions and escalation, to get your account reinstated as quickly as possible.
If you're facing an urgent matter or need assistance with an Amazon seller account suspension, contact us now for a free consultation. Our average turnaround time is 24 hours, and our services start at $1375*. Don't let an Amazon verification suspension hurt your business – contact us now or chat, call or email us to get the help you need.
How to Survive the Verification Suspension Wave of 2023
The INFORM Consumers Act, officially known as the Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers Act, was signed into law in December 2022. The Act is designed to enhance transparency and security in online marketplaces like Amazon, specifically targeting "high-volume third-party sellers," which are sellers that complete more than 200 transactions and generate over $5,000 in revenue in a 12-month period. The Act mandates that online marketplaces collect, verify, and make available to buyers certain identification information of these sellers.
This means that Amazon sellers must now verify their business address and telephone number to continue selling on the platform. If the required information, certifications, or disclosures are not provided within ten days of a marketplace’s request, the seller's account can be suspended.
In light of these new requirements, Amazon has implemented a system to verify sellers' business addresses by sending a postcard containing a verification code. However, this process is not without its challenges. Delays in mail delivery, incorrect address information, or simply overlooking the notification can result in sellers not receiving their postcard, hence failing to complete the verification process. Moreover, Amazon has begun rolling out a series of more intensive seller verification checks. Sellers are now required to verify crucial information, such as their government ID, business address, bank information, and tax ID. In many cases, Amazon has taken verification a step further by requiring sellers to participate in in-person video interviews (IPI) to confirm this information.
Furthermore, as per the INFORM Consumers Act, sellers are expected to respond with the required information, certifications, or disclosures within ten days of Amazon's request. If they fail to do so, Amazon is mandated to suspend the seller's account.
This means that Amazon sellers must now verify their business address and telephone number to continue selling on the platform. If the required information, certifications, or disclosures are not provided within ten days of a marketplace’s request, the seller's account can be suspended.
In light of these new requirements, Amazon has implemented a system to verify sellers' business addresses by sending a postcard containing a verification code. However, this process is not without its challenges. Delays in mail delivery, incorrect address information, or simply overlooking the notification can result in sellers not receiving their postcard, hence failing to complete the verification process. Moreover, Amazon has begun rolling out a series of more intensive seller verification checks. Sellers are now required to verify crucial information, such as their government ID, business address, bank information, and tax ID. In many cases, Amazon has taken verification a step further by requiring sellers to participate in in-person video interviews (IPI) to confirm this information.
Furthermore, as per the INFORM Consumers Act, sellers are expected to respond with the required information, certifications, or disclosures within ten days of Amazon's request. If they fail to do so, Amazon is mandated to suspend the seller's account.
Address Verification on Amazon
|
If you are asked for documents for Amazon seller address verification during the opening of your Seller Account, be very careful what you supply them. The name and address on the documents must exactly match your business name and address or the owner of the business' name and address.
The documents you supply them for address verification on Amazon must verify a physical address, not a virtual address. Telephone bills that are not hard-wired Internet bills are not accepted. Mobile telephone bills are not accepted. Documents are IllegibleOften, sellers will receive a notice that their documents are illegible. This often means that the documents are not submitted in pdf, .png, jpeg, or tiff format, or, many times, because they are not submitted in one of the nine languages Amazon accepts. If you submit documents in another language, they must be translated and notarized. The nine languages accepted by Amazon are: Simplified Arabic or Chinese, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Spanish and Turkish.
|
|
Countries Accepted for Amazon.com Seller Registration
|
|
The main reason why Amazon wants to verify a physical address is because sellers try to cheat their system by opening accounts on Amazon.com when the sellers are actually located in a country that does not support Amazon.com registration. These are the only countries accepted for Amazon.com, and if you are located in one of those countries, unless you can document an actual, physical address with a utility registered in the name of your business in the United States, you should give Amazon your physical address in that country and document the address with documents showing that physical address:
Albania, Finland, Netherlands, Algeria, France, New Zealand, Angola, Gabon, Niger, Argentina, Georgia, Norway, Armenia, Germany, Oman, Australia, Greece, Panama, Austria, Guinea, Paraguay, Azerbaijan, Haiti, Peru, Bangladesh, Honduras, Philippines, Belarus, Hong Kong, Poland, Belgium, Hungary, Portugal, Benin, Iceland, Romania, Bolivia, India, Russia, Botswana, Indonesia, Senegal, Brazil, Ireland, Serbia, Brunei , Israel, Singapore, Bulgaria, Italy, Slovakia, Burkina Faso, Ivory Coast, Slovenia, Cambodia, Japan, South Korea, Cameroon, Jordan, Spain, Canada, Kenya, Sri Lanka, Chad, Latvia, Sweden, Chile, Liechtenstein, Switzerland, China, Lithuania, Taiwan, Colombia, Luxembourg, Thailand, Costa Rica, Macedonia, Togo, Croatia, Madagascar. Trinidad & Tobago, Cyprus, Malaysia, Turkey, Czech Republic, Mali, Uganda, Denmark, Mauritius, Ukraine, Dominican Republic, Mexico, United Kingdom, Egypt, Morocco, United States, El Salvador, Mozambique, Vietnam, Equatorial Guinea, Namibia, Estonia, and Nepal. |
A Second Chance for Amazon SellersIf you mess up your documents the first time around and then submit the corrected documents, Amazon will often just send back the same template rejecting your documents.
Sellers finding themselves in this position need to contact us at [email protected] to review your documents and submit a proper plan of action. Without it, Amazon will not reinstate your account. Call us or chat with us today. We are available 24/7. |
|
