Amazon Appeal of Related Account
Is your Amazon account suspended due to being related to another account that cannot be used to sell on Amazon? Get in touch for a plan of action on your Amazon related account suspension with unlimited revisions and escalation.
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What is Amazon's Multiple and Related Accounts Policy?
- The good news is that Amazon no longer requires advance permission to open a second seller account.
- The bad news is that every time you make a change in seller central, your seller account undergoes a data match review and Amazon is still suspending sellers for related accounts.
with this change in policy, they have made appealing related accounts even more complicated.
- But don't worry, we're here to help you navigate the changes and appeal to Amazon if your seller account is suspended for a related account issue. Contact us for your free consultation today.
What Triggers Related Account Suspensions
You could have your account suspended for several reasons:
- Your former Amazon account was suspended and you opened another seller account, trying to get around the suspension. Your original account remains suspended.
- You tried to open a seller account before but failed the verification process.
- Amazon has deemed your account related to another account that is suspended. Amazon could consider this account related because of identical business addresses, business names, use of same wireless networks, logging into the accounts from the same computer, use of the same emails, common product lines, and many other reasons.
- You gave API access to a company who has had their API credentials revoked.
- You gave access to your account to someone who also had a seller account that has been suspended
- You accessed your account in the location another seller account has been accessed, such as a public WiFi.
Amazon's Policy on Related Accounts Has Changed
If you have received the message, "Your seller account has been suspended for being related to another account that cannot be used to sell on our site," it is likely that during their review they have matched your data to another seller account.
This can happen for many reasons, including you previously had a seller account, someone in your household or former household had a seller account, if you have had an employee with a seller account, or even if you used a public Wifi to access your seller central dashboard. Your account can be suspended, and it can take months to obtain a reinstatement.
If your Amazon seller account has been suspended, you should resist the temptation to open a new one. This new account is likely to be suspended as well.
What to do if Your Account is Suspended as a Related Account?
If your account is suspended, don’t try to appeal the suspension yourself. Call an expert. These cases can be very difficult and by no means can you handle them without help. First, you must identify the reason why your account was linked to another. You must be honest with your explanation if you hope to succeed. If you made a mistake, you must own up to it. Only about 60% of these cases succeed, so it is important to give Amazon a solid plan of action. Don’t trust a template or a non-attorney supervised service. Call an Amazon sellers lawyer. If you are interested in an Amazon related account appeal, our fixed fee is generally $1750, which includes unlimited revisions and escalations to higher management. Contact us now for a free evaluation of your case.
Frequently Asked Questions
- Can husband and wife have separate Amazon seller accounts? Unless you have and can prove a separate business and legitimate business purposes, Amazon does not allow more than one seller account per household.
- How does Amazon know if you have multiple accounts? Amazon has a powerful data search system that matches name, address, ISP, credit card, and fourteen more points of data that is known.
- How do I set up a second Amazon seller account? This is not recommended. Amazon does not require advance permission anymore to open a second seller account, but even if you have a legitimate business purpose, the system will often suspend your account anyway. And when the second account is suspended, the first one will usually also be suspended.
- Should I create a separate Amazon account for selling? Only if you have a legitimate business purpose and can prove it to Amazon's satisfaction.