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Amazon Seller News and Policy Updates for 2023

Amazon Appeal Escalation - How Long Does it Take?

8/17/2020

 
​Clients often ask, "Are you kidding? We send the email to Jeff Bezos?" "Does he really read them?" The answers are yes, we send the email to Jeff Bezos and no, the richest man in the world does not take the time to read your emails.  They are read by a member of the executive team or Amazon escalation department.

He does, however, have a staff that opens them and routes them to the appropriate manager within Amazon's network.

Often called Bezos escalations, these are actually not a new appeal, but a new place to send your denied appeal to get a review from Amazon management.

They always answer, and they usually give a final decision, except in cases where they will ask for more information.  
DELL Laptop on the table
As to how long an Amazon escalation takes, that is a corollary question to how long does an Amazon appeal take.  Both questions have become impossible to answer. We used to give an average time, but that average time was one month, then two months, and now we have seen them take as long as seven months.

​This is frustrating for sellers and can be a real business killer, but there is no way to expedite them. This is Amazon's system and getting your account back is not something you can get by suing them in arbitration. Washington courts have ruled Amazon's business solutions agreement is an agreement at will. They can cancel it at any time and for any reason.

I know this is not what sellers want to hear, but worrying about it will not speed up the process.  The most important thing to remember is to have the best plan of action possible, because this is your last shot.  For that, we can certainly help.

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  • Submit a case
  • Amazon Sellers Lawyer Services
    • Amazon Appeals| Reinstate Your Deactivated or Suspended Account >
      • Amazon Appeal Inauthentic Item Suspension
      • Amazon Appeal ODR Suspensions
      • Amazon Suspended Related Account Appeals
      • Appeal Amazon Verification Suspension
      • Amazon Restricted Product Appeals
      • KDP and ACX Termination Appeals
      • Amazon Drop Shipping Policy and Seller Code of Conduct Appeals
      • FBA Reimbursement and Reimbursement Abuse Suspensions| Appeals
      • Amazon Safety Complaints: How to Handle and Appeal Them
      • Sales Velocity Suspensions on Amazon: Appeal Strategies
      • Win Amazon Sales Rank Manipulation Suspension Appeals | Appeal Package
      • Win Price Gouging/Fair Pricing Suspensions Appeals - Get Reinstated Now
      • Amazon Review Manipulation Suspension Appeals
      • Amazon Variation Listing Policy Violation - Get Help with Our Appeal Package
      • Amazon Forged or Manipulated Documentation Suspension Appeals
      • Amazon Listing (ASIN) Removal? Reinstate Listing with Amazon Sellers Attorney
      • Amazon Seller Fraud or Illegal Activity: Suspension Appeals
      • Merch by Amazon Termination Appeals
      • Walmart Suspension Appeal
      • Ebay Suspension Appeals
      • Twitter Account Suspensions and Reinstatement
      • Amazon Account Hacked? Get Help with Account Suspension Appeals Today
      • Amazon Funds Appeal
      • How to Open a Second Amazon Seller Account
    • Amazon Brand Registry Support and Trademark Registration
    • How to Settle TRO Claims and Release Amazon Funds
    • Amazon Arbitration for Seller Funds: Sue Amazon and Win
    • Amazon Intellectual Property Infringement Complaints - Trademark, Patent, and Copyright Infringement
    • LLC Formation, Free Consultation
    • Appeal Closed or Limited PayPal Account
    • Protect Your Amazon Listing -- Hijacker Removal Service
    • DMCA Safe Harbor and Takedown Notices: Protect Your Copyrights
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