AMAZON SELLERS ATTORNEY
  • Submit a case
  • Amazon Sellers Lawyer Services
    • Amazon Appeals >
      • Inauthentic Item Suspensions
      • Multiple/Related Suspensions
      • Amazon Verification Suspensions
      • KDP, ACX and Amazon by Merch Appeals
      • Forged or Manipulated Documentation
      • Reinstating ASIN
      • Fraud or Illegal Activity
      • Hacked Account
      • How to Open a Second Amazon Seller Account
    • Trademark Registration and Amazon Brand Registry Support
    • Intellectual Property (IP) Law for Amazon Sellers
    • Listing Hijackers
  • About
  • Amazon Sellers Lawyer Reviews
  • Amazon Sellers Blog 2023
  • Prevent Suspension with Free Appeals
  • Ebay, Walmart, Twitter Suspensions

Amazon Sellers Blog

Inauthentic Seller Account Suspensions on Amazon

8/23/2020

 
Amazon Robot Made of Cartons
Amazon Seller Account Suspensions for Inauthentic Complaints can happen to absolutely anyone who has ever sold on Amazon. And that is the reason why it’s one of the most common issues, which some of you need to deal with right now.

​On the other hand, it’s one of the most difficult cases to resolve, because Amazon is very sensitive to this issue. It’s very understandable, as Amazon (as a company striving to be the largest online marketplace in the world) has to keep its reputation on a high level, and selling inauthentic items on their platform may cause huge damage not just to them, but also to other sellers. Root causes for such suspensions may vary, but there are still ways to prevent your business from unnecessary suspensions: invoices.

Read More

Product Quality Amazon Seller Account Suspensions

8/18/2020

 
Because of its customer-centric approach, Amazon cares more about the customer experience than anything else and will suspend your seller account and remove your selling privileges if you receive complaints about the following.
If this happens you need an experienced Amazon sellers attorney to write an Amazon appeal and plan of action to get your suspended Amazon seller account reinstated.

Products not as described

Amazon suspended item not as described? According to Amazon policy, the product you sell must match exactly the one described in your listings. If you have this issue, you should included in your plan of action that you will monitor your listings to make sure they conform to Amazon policy. Ruthless competitors will often sell a generic product and complain against other sellers who list under them.

​Be careful! Your Amazon seller account can be suspended if you are not selling the exact item described in the listing.
Devices for Amazon Sellers

Read More

Amazon Suspended for Poor Selling Performance?

8/18/2020

0 Comments

 
Amazon Seller's Chart
Order Defect Rate

Order defect rate, or ODR, is a statistic of seller metrics Amazon looks at to determine account health. Your ODR may be affected by selling inauthentic products, selling products that do not match the detail pages of the products exactly, or late shipping issues.  

If you have suffered an Amazon suspension for an inacceptable ODR, we can help you craft an effective Amazon appeal letter and plan of action which includes systems to follow to ensure Amazon that your order defect rate will stay within acceptable limits.  

Read More
0 Comments

Amazon Appeal

8/18/2020

0 Comments

 
An Amazon Appeal is your chance to prove your rights… TO SELL!

An Amazon suspension can happen to absolutely anyone: a professional, who has been selling through Amazon for years or a new seller, who is only beginning to learn Amazon’s strict selling policies.

All of the sellers have to understand a very clear statement – Amazon is a place for business. And when you start your own business, you need follow certain established rules: start with the legal registration of a business or as an individual, offer high-quality authentic goods (your own or from a supplier or manufacturer), and keep crystal-clear bookkeeping.
Amazon Seller Van

Read More
0 Comments

Retail Arbitrage on Amazon

8/18/2020

 
Amazon Seller Attorney Consultation
Retail Arbitrage is Permitted on Amazon but Be Careful if You Do ItIn economics and finance, arbitrage (/ˈɑːrbɪtrɑːʒ/, UK also /-trɪdʒ/) is the practice of taking advantage of a price difference between two or more markets: striking a combination of matching deals that capitalize upon the imbalance, the profit being the difference between the market prices at which the unit is traded – Wikipedia
​

In simple words, you purchase a product at a retail store and resell it on any e-commerce platform for a slight profit. For any online markets, such as Amazon.com, it is a widely known concept, often used by those who are only starting their online business. 

Read More

What Invoices Amazon Expects from Amazon Sellers

8/18/2020

 
​Check Your Invoices BEFORE You List Products on Amazon and Avoid Suspensions. 
 
Amazon is one of the largest online retailers in the world and depends upon third-party sellers for over 50 percent of the goods they sell online.  The number of sellers and consumers on the Amazon is growing every single day, and this progression will only grow.  ​
Amazon Seller Attorney Contract

Read More

How to Sell Successfully on Amazon

8/18/2020

0 Comments

 
Amazon Seller Box
Amazon, just like any other business, is a structure, which works by certain rules. Understanding the system and the way it works allows you to control all of these processes, making your business more successful step-by-step, every day. Your success is a benefit to Amazon as well and playing a fair game within their framework of rules is possible if you use the right tools.  For that, here are some tips to bring success to your business and provide with non-stop sales.

Read More
0 Comments

Amazon Appeal Escalation - How Long Does it Take?

8/17/2020

 
​Clients often ask, "Are you kidding? We send the email to Jeff Bezos?" "Does he really read them?" The answers are yes, we send the email to Jeff Bezos and no, the richest man in the world does not take the time to read your emails.

He does, however, have a staff that opens them and routes them to the appropriate manager within Amazon's network.

Often called Bezos escalations, these are actually not a new appeal, but a new place to send your denied appeal to get a review from Amazon management.

They always answer, and they usually give a final decision, except in cases where they will ask for more information.  
DELL Laptop on the table

Read More

Amazon to Require Sellers to List Name and Address on Business Profile

8/17/2020

 
Empty Amazon Seller Card
Sellers Must List Their Names and Addresses Effective September 1st. 

In its effort to combat counterfeiting and become more transparent, Amazon will require its 8 million third-party sellers to display their name and address on their business profiles on site, effective September 1, 2020. 

I have long been an advocate of this, as it has always been too easy for sellers to open multiple fake accounts, using fictitious names.

​This practice not only destroys the integrity of Amazon's marketplace, but also makes it difficult for sellers to compete. 

Read More

Amazon's New Policy on Related Accounts

8/17/2020

 
Amazon's policy on multiple accounts has changed.  A seller no longer has to obtain permission from Amazon in advance to open a second seller account.  Now, all you need to have is a first account in good standing (not suspended or deactivated) and a legitimate business interest for the second account.  
​

This may sound simple, but Amazon's robots are still scanning and comparing data to find related accounts and are suspending them on a daily basis.  

To open a second Amazon seller account, you must have a legitimate business reason. Whether or not the reason you give is legitimate is up to Amazon in its own discretion.
Balloons

Read More

Amazon's Lack of Transparency Leads Sellers to Black Hat Solutions

8/17/2020

 
Black Hat on the Floor
Despite changes in their agreement with third-party sellers, Amazon.com continues to suspend accounts without notice and often without stating a reason. This has fueled a cottage industry of sales of inside investigative reports gained from bribing Amazon employees. Sellers whose businesses have been crushed, many times by Amazon’s arbitrary account closure decisions, made algorithmically by its artificial intelligence, are buying the reports online at a 3 to 400% markup.

Read More

How to deal with Amazon Forged or Manipulated Invoices

8/17/2020

 
When Amazon asks for invoices to authenticate products or product category gating, be careful! This is a new alert that has seen many sellers suspended and Amazon is in the process of cracking down. Since it is new, the machines are very sensitive and have often flagged sellers for suspension who are merely highlighting ASINs on invoices or redacting prices, both of which are allowed by Amazon's selling policies, but have resulted in suspensions. I have helped many clients who are wrongfully suspended for this recover their accounts. 
USA Dollar on the table

Read More

Amazon continues to suspend third-party sellers without notice

8/17/2020

 
Closed Sign for Amazon Business
Amazon.com (AMZN) announced in August that, as a result of its change of its Business Solutions Agreement with third-party sellers, in response to pressure from Germany’s Federal Cartel Office (FCO), it was changing the way it dealt with seller suspensions. NOT!

Sellers and Seller Consultants still report Amazon is suspending seller accounts without notice, despite the provision that future suspensions would be preceded by a thirty-day notice and an explanation of the reasons behind the seller account deactivation or a seven-day notice in serious cases of material breach. However, more than thirty days after the effective changes in the contract, Amazon is still closing accounts without notice as usual, and seems to be relying on the “escape clause” that allows it to terminate an account immediately if determines the seller conduct has exposed them to third-party liability, such as counterfeit sales.  

Read More

Has Amazon.com given up control over its site?

8/17/2020

 
The Wall Street Journal broke a story this week declaring that Amazon (NASDAQ: AMZN) had “ceded” control of its site, resulting in the offering of thousands of banned, unsafe or mislabeled products. While it is true that Amazon’s E-commerce site is riddled with counterfeit, dangerous and sometimes even illegal goods, the fault is not control over its site, over which it has complete control.

​The problem is failure to properly vet third-party sellers on the giant E-tailer’s platform.
 ​
Amazon Seller Device

Read More

Amazon.com and Sellers: Friends or Foes?

8/17/2020

 
Amazon Sellers Handshake
Third-party sellers on Amazon (NASDAQ: AMZN) often ask themselves this question: Does Amazon love me or hate me? In a week filled with headlines of DOJ anti-trust probes into the giant E-tailer, the news is filled with third-party sellers on the platform hitting back at the Goliath.

Amazon sellers account for 58% of all sales on the platform, according to Amazon’s own statistics. So why do third-party sellers hate Amazon instead of loving it? One reason is access to data. Amazon spends more money on computer programmers than any other element of its labor force. And its uses the data it gathers from the buying habits of third-party seller’s customers to compete against those same sellers.  

Read More

Amazon has changed its contract for Amazon sellers. Here's what it means to you

8/17/2020

 
Amazon.com (AMZN) the giant etailer, has, in response to pressure from Germany’s Federal Cartel Office (FCO) agreed to make sweeping changes in its Business Solutions Agreement with third-party Amazon sellers which will change the way Amazon handles seller account suspensions.

​The changes go into effect on August 16th, but the giant ecommerce behemoth has published the new contract and here are some of the major changes.


​Now, deactivating a seller’s account or suspending it for any type of complaint or suspicion is the Amazon norm. Sellers have long complained that Amazon treats them unfairly and Germany agreed.
Glasses Laying on Amazon Seller Contracts

Read More

Bernie Sanders poses a real issue for Amazon

8/17/2020

 
Bernie Sander
Whether Bernie Sanders’ claim against Amazon (AMZN) of “corporate welfare” is true or not with regard to the giant E-tailer, it has shed light on something that a large percentage of the several million third-party Amazon sellers have known for a long time – Amazon’s labor force is largely composed of low wage earners. Frustrated Amazon sellers facing counterfeiting competitors, suspensions of their seller accounts at alarming rates, and other issues often feel like they are talking to a wall when they contact Amazon Seller Support.

Read More

Amazon has denied your appeal and removed your selling privileges. Now what?

8/17/2020

 
Seller Performance rejects your Amazon Appeal and Plan of Action
​

If your Amazon selling account has been suspended, you have written a well thought out and comprehensive Amazon Appeal Plan of Action and you get back something like this: "We have reviewed the material you sent and decided you may no longer sell on Amazon...We may not respond to this email" your first reaction may be to just give up. But you don't have to. There are several avenues of higher appeal you can pursue if you Amazon account is suspended and then your selling privileges are revoked.
Shopping Carts

Read More

Avoid Amazon Seller Account Suspension

8/17/2020

 
Amazon Seller Contract Signing
Many clients come back to me after a successful Amazon appeal and Amazon reinstatement of their Amazon seller account and ask, “What can I do to avoid suspensions in the future?” They think that, because I’m an Amazon sellers lawyer, I hold the secret; the “magic beans” that will give them the extra edge they need to become a successful seller on Amazon without fear of losing their account overnight. You can see more information about suspensions and appeals by clicking here.
​

The truth is that the answer is right before their eyes: in the Amazon plan of action. It is what they were missing all along – sound business practices to follow for maximum customer satisfaction.

Read More

    Archives

    January 2023
    December 2022
    November 2022
    August 2022
    June 2022
    May 2022
    April 2022
    February 2022
    January 2022
    October 2021
    February 2021
    January 2021
    December 2020
    October 2020
    September 2020
    August 2020
    July 2020
    July 2019

    RSS Feed

CONTACT DETAILS:

Amazon Sellers Attorney, Ltd.
9350 Wilshire Blvd. suite 203
Beverly Hills, CA  90212
US: +1 888 806 2440​
AU: +61 2 7908 2785
FR: +33485880430
UK: +44 20 3608 1613
Asia: +852 5803 6406
نتحدث العربية ​
Türkçe konuşuyoruz
Nous parlons français 🇫🇷
Мы говорим по русски 🇷🇺
Se habla español​ 🇪🇸
我們說中文​ 🇨🇳
SUBMIT YOUR CASE

SERVICES:

Amazon Appeals
​Inauthentic Item Suspensions
Multiple/ Related Account Suspensions
​Amazon Verification Suspensions
Forged or Manipulated Documentation
Defending Buyer Complaints
Plan to Prevent Suspension
Intellectual Property (IP) Law
Reinstating ASIN
Fraud or Illegal Activity
Hacked Account
Listing Hijackers
DMCA Lawyers
Amazon Arbitration

PAYMENTS:

We accept payments from all major credit cards and also by ACH transfer through Stripe. Our purchase currency is US Dollar (USD). Payments made through our site are secure.  ​
Payment Options
See our reviews on Picture

AS REPORTED IN:

Picture
Picture
Picture
Picture
Copyright © 2021 AMZ Sellers Attorney ® All Rights Reserved. Privacy Policy
Photos used under Creative Commons from thedailyenglishshow, Tony Webster, EpicTop10.com, willbuckner, Ben Baligad, osseous, andreboeni, EpicTop10.com, Tony Webster, wuestenigel, Tony Webster
  • Submit a case
  • Amazon Sellers Lawyer Services
    • Amazon Appeals >
      • Inauthentic Item Suspensions
      • Multiple/Related Suspensions
      • Amazon Verification Suspensions
      • KDP, ACX and Amazon by Merch Appeals
      • Forged or Manipulated Documentation
      • Reinstating ASIN
      • Fraud or Illegal Activity
      • Hacked Account
      • How to Open a Second Amazon Seller Account
    • Trademark Registration and Amazon Brand Registry Support
    • Intellectual Property (IP) Law for Amazon Sellers
    • Listing Hijackers
  • About
  • Amazon Sellers Lawyer Reviews
  • Amazon Sellers Blog 2023
  • Prevent Suspension with Free Appeals
  • Ebay, Walmart, Twitter Suspensions