AMZ SELLERS ATTORNEY®
  • Consultation
  • News
  • Services
    • Amazon Appeal Process >
      • Amazon Appeal Inauthentic Item Suspension
      • Amazon Appeal ODR Suspensions
      • Amazon Appeal OTDR Suspensions
      • Amazon Unsuitable Inventory Investigation Appeal
      • Amazon Related Account Appeals
      • Appeal Amazon Verification Suspension
      • Amazon Restricted Product Appeals
      • KDP & ACX Account Termination Appeals | AMZ Sellers Attorney®
      • Amazon Drop Shipping Policy Appeals
      • FBA Reimbursement Abuse Suspensions| Appeals
      • Amazon Relay Termination? Appeal and Get Truckin!
      • Amazon Appeal VTR Suspensions
      • Amazon Safety Complaint Appeals
      • Amazon Sales Velocity Suspension Appeals
      • Amazon Sales Rank Manipulation Appeals
      • Amazon Price Gouging/Fair Pricing Suspensions Appeals
      • Amazon Review Manipulation Suspension Appeals
      • Amazon Variation and PDP Abuse Appeals
      • Amazon Forged or Manipulated Documentation Appeals
      • Amazon Fraud or Illegal Activity Deactivation Appeals
      • Amazon Account Hacked Suspension Appeal
      • Amazon Funds Appeal
      • Amazon Mechanical Turk Suspension Appeals
    • How to Resolve Amazon TROs & Unlock Seller Funds | AMZ Sellers Attorney®
    • Settle Prop 65 Claims & Unfreeze Amazon Funds | AMZ Sellers Attorney®
    • Amazon Arbitration Lawyers | Sue Amazon & Win with AMZ Sellers Attorney®
    • Amazon Brand Registry: Protect Your Brand
    • Expert E-Commerce Legal Services
    • E-Commerce Intellectual Property Attorneys | AMZ Sellers Attorney® >
      • Amazon Intellectual Property Infringement
      • Trademark Registration Attorneys Online | AMZ Sellers Attorney®
      • Top Registered Patent Lawyers Online
      • Amazon Copyright Lawyers
      • DMCA Experts | DMCA Takedown and Counter Notices
      • Amazon Neutral Patent and APEX Program | Expert Patent Attorneys
      • Trademark Trial and Appeal Board Attorneys | AMZ Sellers Attorney®
    • Amazon Hijacker Removal Service
    • Merch by Amazon Termination Appeals
    • eBay Suspension Appeal Services | AMZ Sellers Attorney®
    • Walmart Suspension Appeal Service | AMZ Sellers Attorney®
    • Etsy Suspension Appeal Service: Reinstate Your Account
  • Reviews
  • About Us
  • Amazon Suspension Prevention with Free Appeals
  • TikTok Seller Suspension Appeal
  • Appeal Closed or Limited PayPal Account
  • Temu Seller Suspension Appeal
  • Twitter Account Suspension Appeals
  • Target Suspension Appeal
  • How to Open Multiple Amazon Seller Accounts
  • Amazon Listing (ASIN) Removal? Reinstate Listing
  • Terms and Conditions
    • Privacy policy
    • Refund Policy

Amazon Seller News and Policy Updates for 2025

Amazon In-Person Video Interview (IPI): What It Is, What to Expect, and How to Prepare

10/19/2023

 
Amazon's In Person Video Verification (IPI)

Navigating Amazon's In-Person Identity (IPI) Verification: Essential Preparation and Legal Assistance

Date: August 27, 2024 | Author: Kenneth Eade

What is Amazon’s In-Person Identity (IPI) Verification?

Amazon's In-Person Identity (IPI) Verification is a critical security measure implemented to ensure that sellers on the platform are legitimate. As part of its compliance with the INFORM Consumers Act and other regulations, Amazon has intensified its verification process, requiring sellers to prove their identity and the legitimacy of their business operations through an in-person or video-based verification process.

This process not only involves presenting government-issued identification but also requires sellers to provide comprehensive documentation related to their supply chains. This includes proof of where products are sourced, invoices from suppliers, and any other documentation that verifies the authenticity and legality of the products being sold on Amazon.

How to Prepare for Your IPI

Proper preparation is essential for successfully passing Amazon’s IPI verification. Here are the steps you should follow:

  • Gather Supply Chain Documentation: Amazon will require detailed documentation of your supply chains, including invoices, purchase orders, supplier contracts, and any certificates of authenticity. Make sure all documents are current and accurately reflect your business operations.
  • Update Your Seller Account Information: Ensure that all the information on your Amazon Seller Central account matches your documentation. Any discrepancies could delay or complicate the verification process.
  • Understand the IPI Process: Whether the verification is in-person or via video call, be prepared with all necessary documents and be ready to explain your supply chain and business model clearly.
  • Professional Presentation: Approach the IPI verification with professionalism. If attending in person, be punctual and present yourself in a business-like manner. If it’s a video verification, ensure your environment is quiet, and your internet connection is stable.

What to Do If You Miss or Fail Your IPI

Missing or failing your IPI verification can result in your Amazon seller account being suspended. However, all is not lost if you take the appropriate actions promptly:

  • Immediate Action: Contact Amazon Seller Support immediately to reschedule your IPI appointment if missed. Proactive communication can prevent further complications.
  • Rectify Issues: If you fail the IPI due to inadequate documentation, gather the required supply chain documents and correct any errors before requesting a new verification appointment.
  • Appeal Suspension: In the event of a suspension, submit a Plan of Action (POA) that addresses the issues leading to the failed verification. Be sure to include detailed steps on how you will ensure compliance in the future.
  • Seek Professional Assistance: Consider enlisting the help of professionals to navigate the appeal process, especially if your business relies heavily on Amazon sales.

How AMZ Sellers Attorney® Can Help

Dealing with Amazon’s stringent verification processes can be overwhelming. AMZ Sellers Attorney® offers specialized assistance to help sellers navigate these challenges effectively:

  • Appeal Support: If your account is suspended due to a failed IPI, AMZ Sellers Attorney® can help draft a comprehensive and compelling appeal, including a robust Plan of Action that addresses Amazon’s concerns.
  • Document Preparation: Their team can assist in gathering and verifying your supply chain documentation, ensuring everything is in order before you undergo the IPI verification.
  • Expert Negotiation: For complex cases, such as those involving disputes or legal challenges, AMZ Sellers Attorney® can negotiate directly with Amazon on your behalf, leveraging their deep understanding of Amazon’s legal framework.
  • Ongoing Compliance Support: Beyond the IPI, they provide continuous support to ensure that your business remains compliant with Amazon’s policies and regulations, minimizing the risk of future suspensions.

With the right preparation and professional support, you can successfully navigate Amazon's IPI verification process and continue to grow your business on the platform.

​Is the IPI procedure set forth in the Business Solutions Agreement or any of Amazon's selling policies?

No, the IPI procedure is not set forth in the Business Solutions Agreement (BSA) or any of Amazon's selling policies. However, Amazon takes the position it has the right to require sellers to participate in an IPI at any time.
Free Consultation

Comments are closed.

    RSS Feed

    Archives

    July 2025
    June 2025
    May 2025
    April 2025
    March 2025
    February 2025
    January 2025
    December 2024
    November 2024
    October 2024
    September 2024
    August 2024
    July 2024
    June 2024
    April 2024
    March 2024
    February 2024
    January 2024
    December 2023
    November 2023
    October 2023
    September 2023
    August 2023
    July 2023
    June 2023
    May 2023
    April 2023
    March 2023
    January 2023
    December 2022
    August 2022
    June 2022
    January 2022
    October 2021
    February 2021
    January 2021
    December 2020
    October 2020
    September 2020
    August 2020
    July 2020
    July 2019

    RSS Feed

CONTACT DETAILS:

AMZ Sellers Attorney
9350 Wilshire Blvd. suite 203
Beverly Hills, CA  90212 (virtual office, mailing address)
​Kenneth Eade, Esq. (licensed state of CA)
Michael S. Brandt, Esq. (licensed WA, CA, USPTO)
US: +1 888 806 2440​
AU: +61 2 7908 2785
FR: +33485880430
UK: +44 20 3608 1613
Asia: +852 5803 6406
نتحدث العربية ​
Türkçe konuşuyoruz

Nous parlons français 🇫🇷
Мы говорим по русски 🇷🇺
Se habla español​ 🇪🇸
我們說中文​ 🇨🇳
​Wir sprechen Deutsch

SERVICES:

Amazon Appeals
​Inauthentic Item Suspensions
Multiple/ Related Account Suspensions
​Amazon Verification Suspensions
Forged or Manipulated Documentation
Amazon Restricted Product Appeals
KDP and ACX Termination Appeals
Merch by Amazon Termination Appeals
Amazon Drop Shipping Policy Appeals
Amazon Brand Registry Support
Walmart Suspension Appeal
eBay Suspension Appeals
Etsy Suspension Appeals
Amazon Hijacker Removal Service
Amazon Review Manipulation Suspension Appeals
Amazon Sales Rank Manipulation Appeals
Amazon Variation Abuse Appeals
Amazon Safety Suspension Appeals
Amazon Sales Velocity Appeals
Amazon ODR Suspension Appeals
Intellectual Property (IP) Law
Fraud or Illegal Activity
Hacked Account
Listing Hijackers
Intellectual Property Lawyers
Amazon Arbitration
Settle Amazon TRO Cases
Settle Proposition 65 Cases

PAYMENTS:

We accept payments from all major credit cards and also by ACH transfer through BlueSnap. Our purchase currency is US Dollar (USD). Payments made through our site are secure.  ​
Payment Options
See our reviews on Picture

AS REPORTED IN:

Picture
Picture
Picture
Picture
Copyright © 2025 AMZ Sellers Attorney ® All Rights Reserved. Privacy Policy
Photos from thedailyenglishshow, Tony Webster, EpicTop10.com, willbuckner, Ben Baligad, osseous, andreboeni, EpicTop10.com, Tony Webster, wuestenigel (CC BY 2.0), wuestenigel (CC BY 2.0), Tony Webster, ThoroughlyReviewed, wuestenigel
  • Consultation
  • News
  • Services
    • Amazon Appeal Process >
      • Amazon Appeal Inauthentic Item Suspension
      • Amazon Appeal ODR Suspensions
      • Amazon Appeal OTDR Suspensions
      • Amazon Unsuitable Inventory Investigation Appeal
      • Amazon Related Account Appeals
      • Appeal Amazon Verification Suspension
      • Amazon Restricted Product Appeals
      • KDP & ACX Account Termination Appeals | AMZ Sellers Attorney®
      • Amazon Drop Shipping Policy Appeals
      • FBA Reimbursement Abuse Suspensions| Appeals
      • Amazon Relay Termination? Appeal and Get Truckin!
      • Amazon Appeal VTR Suspensions
      • Amazon Safety Complaint Appeals
      • Amazon Sales Velocity Suspension Appeals
      • Amazon Sales Rank Manipulation Appeals
      • Amazon Price Gouging/Fair Pricing Suspensions Appeals
      • Amazon Review Manipulation Suspension Appeals
      • Amazon Variation and PDP Abuse Appeals
      • Amazon Forged or Manipulated Documentation Appeals
      • Amazon Fraud or Illegal Activity Deactivation Appeals
      • Amazon Account Hacked Suspension Appeal
      • Amazon Funds Appeal
      • Amazon Mechanical Turk Suspension Appeals
    • How to Resolve Amazon TROs & Unlock Seller Funds | AMZ Sellers Attorney®
    • Settle Prop 65 Claims & Unfreeze Amazon Funds | AMZ Sellers Attorney®
    • Amazon Arbitration Lawyers | Sue Amazon & Win with AMZ Sellers Attorney®
    • Amazon Brand Registry: Protect Your Brand
    • Expert E-Commerce Legal Services
    • E-Commerce Intellectual Property Attorneys | AMZ Sellers Attorney® >
      • Amazon Intellectual Property Infringement
      • Trademark Registration Attorneys Online | AMZ Sellers Attorney®
      • Top Registered Patent Lawyers Online
      • Amazon Copyright Lawyers
      • DMCA Experts | DMCA Takedown and Counter Notices
      • Amazon Neutral Patent and APEX Program | Expert Patent Attorneys
      • Trademark Trial and Appeal Board Attorneys | AMZ Sellers Attorney®
    • Amazon Hijacker Removal Service
    • Merch by Amazon Termination Appeals
    • eBay Suspension Appeal Services | AMZ Sellers Attorney®
    • Walmart Suspension Appeal Service | AMZ Sellers Attorney®
    • Etsy Suspension Appeal Service: Reinstate Your Account
  • Reviews
  • About Us
  • Amazon Suspension Prevention with Free Appeals
  • TikTok Seller Suspension Appeal
  • Appeal Closed or Limited PayPal Account
  • Temu Seller Suspension Appeal
  • Twitter Account Suspension Appeals
  • Target Suspension Appeal
  • How to Open Multiple Amazon Seller Accounts
  • Amazon Listing (ASIN) Removal? Reinstate Listing
  • Terms and Conditions
    • Privacy policy
    • Refund Policy