How to Get Your FBA Refunds
A proper FBA audit can determine whether Amazon owes you FBA refunds. Which is easier said than done.
An FBA audit requires sifting through all your selling account records to identify any errors Amazon made handling your inventory, order fulfillment, and/or customer returns, for which you are possibly owed FBA refunds.
Why doesn’t Amazon automatically issue FBA refunds when they make these kinds of mistakes? Well, the “why” isn’t as important as the fact that they don’t. And if you don’t file claims for your FBA refunds, in most cases you don’t get them.
FBA refunds can amount to anywhere between 1% to 3% of your avenue revenues. That’s potentially a lot of money to leave on the table, a lot of money that could make a difference to the profitability of your FBA business.
Fortunately, there is a top solution to easily perform an FBA audit and get your FBA refunds. But before we get into exactly how this solution cost-effectively relieves the pain point of FBA audit hassles, let’s look at what kind of FBA refunds an FBA audit uncovers.
What Are FBA Refunds?
You are owed FBA refunds whenever any of your products are lost, damaged, or improperly returned. Customer returns and refunds actually represent a large portion of FBA refunds, not surprising considering Amazon’s more than generous customer return policy.
Also, should Amazon destroy or dispose of any of your inventory, which it can do without your prior permission or prior notification, again you are owed FBA refunds.
Another source of FBA refunds is if you are overcharged for product weight and size dimensions. Amazon bases FBA storage and shipping fees on product dimensions; if Amazon’s dimensions for your inventory are larger than the actual manufacturer specifications, you are being overcharged and are owed FBA refunds. The only way to check is to compare and verify Amazon’s dimensions against each of your product’s manufacturer dimensions.
How to Know if You Are Owed FBA Refunds
The whole FBA audit process for identifying FBA refunds requires you to continually review your Amazon Seller accounts. Moreover, once you’ve identified potential FBA refunds, you have to file a claim within a specific deadline to the appropriate Amazon department. If you fail to submit the claim correctly, the claim is automatically rejected and you have to resubmit.
So if you are doing this yourself, you commit to a highly tedious, time-consuming, and labor-intensive process, and with no guarantee that all the time you spend will actually pay off in substantial FBA refunds.
Don't have the time to do this yourself? Well, you could hire someone to perform your FBA audit, but that adds to your overhead, and, again, with no guarantee your FBA refunds can justify the added expense. If you have an employee, you could add FBA auditing the job description, but you are also taking time away from whatever you hired them to do in the first place.
Another option is to engage with a third-party service. Some service companies only perform the FBA audit, leaving it still up to you to file claims for FBA refunds. Even those that do also file claims typically do not follow up if the claim is rejected, and still charge you for filing the rejected claim. Fees vary, with some companies charging as much as a third of all your FBA refunds.
Fortunately, there is a better way to perform an FBA audit and recover your FBA refunds that is simple and inexpensive.
Top FBA Audit and FBA Refunds Solution: Getida
Getida is a company founded by Amazon sellers originally to recover their own FBA refunds. The Getida solution comprises:
● A quick and easy-to-use software tool that looks at the last 18 months of your Amazon Seller Central account transactions to identify possible FBA refunds
● A specialized claims team staffed by former Amazon employees dedicated to obtaining your FBA refunds
Equally unique is Getida’s award-winning dashboard which allows you to view everything in real-time. You’ll see what reimbursements are approved, what amount of money you’re getting back, and if any reimbursements need more information from Amazon.
There’s no charge to use the software tool or even for Getida to file claims on your behalf. If you decide to proceed, the only fee is a relatively small commission on successful claims. Getida uses what is called a pay-per-recovery system, meaning you are only charged once the maximum reimbursement has been recovered for you. And Getida doesn’t even charge a commission on the first $400 in FBA refunds.
It’s the best no-risk solution to perform an FBA audit and get your FBA refunds. Click the “Free Signup” button and provide the requested information. There’s no obligation. And the potential to collect your FBA refunds more than pays for itself.