AMAZON SELLERS ATTORNEY
  • Submit a case
  • Services
    • Amazon Appeals
    • Inauthentic Item Suspensions
    • Multiple/Related Suspensions
    • Amazon Verification Suspensions
    • Forged or Manipulated Documentation
    • Intellectual Property (IP) Law
    • Reinstating ASIN
    • Fraud or Illegal Activity
    • Hacked Account
    • Listing Hijackers
  • About
  • Prevent Suspension
  • Reviews
  • Sellers Blog

Amazon Sellers Blog

New Requirements for Amazon Sellers of Supplements

12/26/2020

 
Picture
​If you are a “supplements” seller, then this article is for you! From the beginning of December, Amazon has attacked supplements sellers, asking to provide more supporting documentation about their products.

Read More

How to Use the Amazon Account Health Team in an Amazon Appeal

12/23/2020

 
Picture
Dealing with Amazon’s Seller Support Team can be a frustrating experience. Sometimes they will reject your appeal without telling you, and other times they will send you the same rejection template, over and over, without being specific on the reasons your plan of action was rejected.  The Account Health Team is the closest one an Amazon seller has to Seller Performance, and you can actually speak with them by phone.

Read More

Amazon Fights Counterfeiting with its New Project Zero

12/14/2020

 
Picture
To keep the company not only afloat, but also to move it forward to new successes and achievements, you need to fight. Business is a fight. Daily, routine, and never-ending. The same for Amazon. But what kind of a fight is Amazon taking every single day to protect their customer’s experience?

Read More

WHEN A CLOSED AMAZON ACCOUNT IS NOT CLOSED

12/10/2020

 
Picture
We receive many clients whose Amazon seller accounts have been suspended for having a related account that cannot be used to sell on Amazon because of receiving the wrong information from Amazon Seller Support.  These Amazon sellers have received the “green light” from Seller Support to open a new account, and, once the new account has been created, it is immediately suspended for being related.

Read More

Amazon Guidance to Sellers on Customer Condition Complaints Misses the Boat—Again

12/7/2020

 
Picture
​Amazon recently, in an attempt to help third-party FBA sellers avoid customer condition complaints, gave some gratuitous advice that sellers find to be incomplete and, indeed, irresponsible.  Condition complaints, which often spill over into inauthentic complaints, due to customers receiving items that were not in the condition they expected, can often be solved by implementing programs to quality control inventory intake, order fulfillment, and packing your FBA inventory to send to fulfillment centers.  However, there is a lot of mishandling within Amazon warehouses that these new guidelines do not account for.

Read More

COVID-19 and its Impact on E-Commerce

10/7/2020

 
How Covid-19 impacts e-commerce
​By Vera Maslennikova, Amazon Appeal Consultant

I hope, you will forgive me if I start with a very cliché statement: coronavirus has changed the lives of all people in the world. The epidemic has seriously altered the typical lifestyle of all of us and these economic changes will have a medium-and long-term impact on consumer habits not just in the States but also all over the world.

Read More

Amazon's New Account Health Rating Tool

9/19/2020

 
Amazon is at it again, trying to prove it wants to help its sellers.  This time, they have come up with "AHR", which stands for Account Health Rating.  Now in beta, it can be found on your seller central Account Health Dashboard in the middle column, under "Policy Compliance."
​

It is supposed to be kind of like an early warning mechanism complete with a color coded red (bad) to yellow (danger Will Robinson!) to red (bend over and kiss your business good bye), but is more like one of those early pregnancy (or COVID 19) tests, which means you have to check with your doctor to see if you are dead or alive.

Picture

Read More

Brand Yourself and join Amazon's Brand Registry

9/6/2020

 
​BRAND YOURSELF!
“We strongly encourage you to hire a U.S.-licensed attorney who specializes in trademark law to guide you through the registration process” – USPTO

​After such a quote from the official page of the “United States Patent and Trademark office”, we have no other choice but to give you a clear guidance on the process of your trademark registration.
Picture

Read More

Inauthentic Seller Account Suspensions on Amazon

8/23/2020

 
Amazon Robot Made of Cartons
Amazon Seller Account Suspensions for Inauthentic Complaints can happen to absolutely anyone who has ever sold on Amazon. And that is the reason why it’s one of the most common issues, which some of you need to deal with right now.

​On the other hand, it’s one of the most difficult cases to resolve, because Amazon is very sensitive to this issue. It’s very understandable, as Amazon (as a company striving to be the largest online marketplace in the world) has to keep its reputation on a high level, and selling inauthentic items on their platform may cause huge damage not just to them, but also to other sellers. Root causes for such suspensions may vary, but there are still ways to prevent your business from unnecessary suspensions: invoices.

Read More

Product Quality Amazon Seller Account Suspensions

8/18/2020

 
Because of its customer-centric approach, Amazon cares more about the customer experience than anything else and will suspend your seller account and remove your selling privileges if you receive complaints about the following.
If this happens you need an experienced Amazon sellers attorney to write an Amazon appeal and plan of action to get your suspended Amazon seller account reinstated.

Products not as described

Amazon suspended item not as described? According to Amazon policy, the product you sell must match exactly the one described in your listings. If you have this issue, you should included in your plan of action that you will monitor your listings to make sure they conform to Amazon policy. Ruthless competitors will often sell a generic product and complain against other sellers who list under them.

​Be careful! Your Amazon seller account can be suspended if you are not selling the exact item described in the listing.
Devices for Amazon Sellers

Read More

Amazon Suspended for Poor Selling Performance?

8/18/2020

0 Comments

 
Amazon Seller's Chart
Order Defect Rate

Order defect rate, or ODR, is a statistic of seller metrics Amazon looks at to determine account health. Your ODR may be affected by selling inauthentic products, selling products that do not match the detail pages of the products exactly, or late shipping issues.  

If you have suffered an Amazon suspension for an inacceptable ODR, we can help you craft an effective Amazon appeal letter and plan of action which includes systems to follow to ensure Amazon that your order defect rate will stay within acceptable limits.  

Read More
0 Comments

Amazon Appeal

8/18/2020

0 Comments

 
An Amazon Appeal is your chance to prove your rights… TO SELL!

An Amazon suspension can happen to absolutely anyone: a professional, who has been selling through Amazon for years or a new seller, who is only beginning to learn Amazon’s strict selling policies.

All of the sellers have to understand a very clear statement – Amazon is a place for business. And when you start your own business, you need follow certain established rules: start with the legal registration of a business or as an individual, offer high-quality authentic goods (your own or from a supplier or manufacturer), and keep crystal-clear bookkeeping.
Amazon Seller Van

Read More
0 Comments

Retail Arbitrage on Amazon

8/18/2020

 
Amazon Seller Attorney Consultation
Retail Arbitrage is Permitted on Amazon but Be Careful if You Do ItIn economics and finance, arbitrage (/ˈɑːrbɪtrɑːʒ/, UK also /-trɪdʒ/) is the practice of taking advantage of a price difference between two or more markets: striking a combination of matching deals that capitalize upon the imbalance, the profit being the difference between the market prices at which the unit is traded – Wikipedia
​

In simple words, you purchase a product at a retail store and resell it on any e-commerce platform for a slight profit. For any online markets, such as Amazon.com, it is a widely known concept, often used by those who are only starting their online business. 

Read More

What Invoices Amazon Expects from Amazon Sellers

8/18/2020

 
​Check Your Invoices BEFORE You List Products on Amazon and Avoid Suspensions. 
 
Amazon is one of the largest online retailers in the world and depends upon third-party sellers for over 50 percent of the goods they sell online.  The number of sellers and consumers on the Amazon is growing every single day, and this progression will only grow.  ​
Amazon Seller Attorney Contract

Read More

How to Sell Successfully on Amazon

8/18/2020

0 Comments

 
Amazon Seller Box
Amazon, just like any other business, is a structure, which works by certain rules. Understanding the system and the way it works allows you to control all of these processes, making your business more successful step-by-step, every day. Your success is a benefit to Amazon as well and playing a fair game within their framework of rules is possible if you use the right tools.  For that, here are some tips to bring success to your business and provide with non-stop sales.

Read More
0 Comments

Amazon Appeal Escalation - How Long Does it Take?

8/17/2020

 
​Clients often ask, "Are you kidding? We send the email to Jeff Bezos?" "Does he really read them?" The answers are yes, we send the email to Jeff Bezos and no, the richest man in the world does not take the time to read your emails.

He does, however, have a staff that opens them and routes them to the appropriate manager within Amazon's network.

Often called Bezos escalations, these are actually not a new appeal, but a new place to send your denied appeal to get a review from Amazon management.

They always answer, and they usually give a final decision, except in cases where they will ask for more information.  
DELL Laptop on the table

Read More

Amazon to Require Sellers to List Name and Address on Business Profile

8/17/2020

 
Empty Amazon Seller Card
Sellers Must List Their Names and Addresses Effective September 1st. 

In its effort to combat counterfeiting and become more transparent, Amazon will require its 8 million third-party sellers to display their name and address on their business profiles on site, effective September 1, 2020. 

I have long been an advocate of this, as it has always been too easy for sellers to open multiple fake accounts, using fictitious names.

​This practice not only destroys the integrity of Amazon's marketplace, but also makes it difficult for sellers to compete. 

Read More

Amazon's New Policy on Related Accounts

8/17/2020

 
Amazon's policy on multiple accounts has changed.  A seller no longer has to obtain permission from Amazon in advance to open a second seller account.  Now, all you need to have is a first account in good standing (not suspended or deactivated) and a legitimate business interest for the second account.  
​

This may sound simple, but Amazon's robots are still scanning and comparing data to find related accounts and are suspending them on a daily basis.  

To open a second Amazon seller account, you must have a legitimate business reason. Whether or not the reason you give is legitimate is up to Amazon in its own discretion.
Balloons

Read More

Amazon's Lack of Transparency Leads Sellers to Black Hat Solutions

8/17/2020

 
Black Hat on the Floor
Despite changes in their agreement with third-party sellers, Amazon.com continues to suspend accounts without notice and often without stating a reason. This has fueled a cottage industry of sales of inside investigative reports gained from bribing Amazon employees. Sellers whose businesses have been crushed, many times by Amazon’s arbitrary account closure decisions, made algorithmically by its artificial intelligence, are buying the reports online at a 3 to 400% markup.

Read More

How to deal with Amazon Forged or Manipulated Invoices

8/17/2020

 
When Amazon asks for invoices to authenticate products or product category gating, be careful! This is a new alert that has seen many sellers suspended and Amazon is in the process of cracking down. Since it is new, the machines are very sensitive and have often flagged sellers for suspension who are merely highlighting ASINs on invoices or redacting prices, both of which are allowed by Amazon's selling policies, but have resulted in suspensions. I have helped many clients who are wrongfully suspended for this recover their accounts. 
USA Dollar on the table

Read More
<<Previous

    Archives

    December 2020
    October 2020
    September 2020
    August 2020
    July 2020
    July 2019

    RSS Feed

CONTACT DETAILS:

Amazon Sellers Attorney, Ltd.
9350 Wilshire Blvd. suite 203
Beverly Hills, CA  90212
US: +1 888 806 2440​
AU: +61 2 7908 2785
FR: +33485880430
UK: +44 20 3608 1613
Asia: +852 5803 6406
Nous parlons français 🇫🇷
Мы говорим по русски 🇷🇺
Se habla español​ 🇪🇸
我們說中文​ 🇨🇳
SUBMIT YOUR CASE

SERVICES:

Amazon Appeals
​Inauthentic Item Suspensions
Multiple/ Related Account Suspensions
​Amazon Verification Suspensions
Forged or Manipulated Documentation
Defending Buyer Complaints
Plan to Prevent Suspension
Intellectual Property (IP) Law
Reinstating ASIN
Fraud or Illegal Activity
Hacked Account
Listing Hijackers
DMCA Lawyers
Amazon Arbitration

PAYMENTS:

We accept payments from all major credit cards and also by ACH transfer through Stripe. Our purchase currency is US Dollar (USD). Payments made through our site are secure.  ​
Picture
Picture
Picture
Picture

AS REPORTED IN:

Picture
Picture
Picture
Picture
Trustpilot
Copyright © 2021 Amazon Sellers Attorney All Rights Reserved. Privacy Policy
Photos used under Creative Commons from Ben Baligad, osseous, Tony Webster, wuestenigel, Tony Webster
  • Submit a case
  • Services
    • Amazon Appeals
    • Inauthentic Item Suspensions
    • Multiple/Related Suspensions
    • Amazon Verification Suspensions
    • Forged or Manipulated Documentation
    • Intellectual Property (IP) Law
    • Reinstating ASIN
    • Fraud or Illegal Activity
    • Hacked Account
    • Listing Hijackers
  • About
  • Prevent Suspension
  • Reviews
  • Sellers Blog